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  • All HBS Web  (11,645)
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  • All HBS Web  (11,645)
    • People  (96)
    • News  (4,060)
    • Research  (4,324)
    • Events  (80)
    • Multimedia  (226)
  • Faculty Publications  (2,715)
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  • 24 Jan 2017
  • Blog Post

A Journey From HBS to Human Resources

as the Head of North American Private Equity HR and Talent Development, she uses her HBS skill sets to think strategically about their human capital. Gain insights into how her experience at HBS helped her... View Details
Keywords: Consulting; Health Care; Manufacturing
  • 23 Jan 2018
  • Video

Dr. Marlene Krauss: Health Care Visionary

  • Spring 2013
  • Article

America's Changing Corporate Boardrooms: The Last Twenty-Five Years

By: Jay W. Lorsch
This article outlines several significant changes in corporate boardrooms over the past twenty-five years and uses those lessons to propose a thought experiment about how boards can be shaped in the future. Professor Lorsch argues that the major problems in the last... View Details
Keywords: Boards Of Directors; BEST Practices; Stakeholder Engagement; Governing and Advisory Boards; Problems and Challenges; Business and Stakeholder Relations; Change
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Lorsch, Jay W. "America's Changing Corporate Boardrooms: The Last Twenty-Five Years." Harvard Business Law Review 3, no. 1 (Spring 2013): 119–134.
  • 2015
  • Working Paper

Understanding Conformity: An Experimental Investigation

By: B. Douglas Bernheim and Christine L Exley
Some theories of conformity hold that social equilibrium either standardizes inferences or promotes a shared understanding of conventions and norms among individuals with fixed heterogeneous preferences (belief mechanisms). Others depict tastes as fluid and hence... View Details
Keywords: Conformity; Norms; Image Motivation; Prosocial Behavior; Motivation and Incentives; Behavior; Standards
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Bernheim, B. Douglas, and Christine L Exley. "Understanding Conformity: An Experimental Investigation." Harvard Business School Working Paper, No. 16-070, December 2015.
  • October 2016
  • Case

La-Z-Boy (A)

By: Joseph B. Fuller and Natalie Kindred
Kurt Darrow, CEO of La-Z-Boy furniture, must decide whether to continue an overhaul of the company's strategy in the face of a collapse in demand during the great recession. Having pared back La-Z-Boy's portfolio of brands and manufacturing network, he intends to... View Details
Keywords: Retail; Manufacturing; Organizational Transformations; Reorganization; Furniture Industry; Corporate Strategy; Home Fashion; Turnaround; Portfolio Rationalization; Globalization Of Supply Chain; Brand Repositioning; Business Growth and Maturation; Brands and Branding; Competitive Strategy; Vertical Integration; Retail Industry; Manufacturing Industry; Consumer Products Industry; United States
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Fuller, Joseph B., and Natalie Kindred. "La-Z-Boy (A)." Harvard Business School Case 317-034, October 2016.
  • 24 May 2021
  • News

The Challenge of Rebuilding U.S. Domestic Supply Chains

  • 21 Jun 2020
  • News

Celtic Part-Owner James Cash Sees Light in the Long Social Justice Tunnel

  • 15 Aug 2006
  • First Look

First Look: August 15, 2006

Products: The Effect of Absorptive Capacity Authors:Daniel Snow Abstract In this paper, I propose and examine a specific means by which firms' R&D experience may be helping firms to improve their... View Details
Keywords: Sean Silverthorne
  • February 2011
  • Supplement

Carbon Trading Simulation: Black Cement Inc.

By: Peter A. Coles
This simulation presents students the opportunity to experience firsthand the economics of carbon markets and permit trading. Each student has private role information about a company he or she manages. The student must make decisions about pollution-reducing... View Details
Keywords: Market Design; Pollutants; Investment; Price; Profit; Agreements and Arrangements; Decisions; Service Industry; Energy Industry
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Coles, Peter A. "Carbon Trading Simulation: Black Cement Inc." Harvard Business School Supplement 911-053, February 2011.
  • 29 Mar 2017
  • Video

David Brunell (MBA 1962) – Bringing Markets to Myanmar

  • Web

The “Hawthorne Effect” – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

studies from methodological and ideological perspectives; others find the overarching questions and theories of the time have new relevance in light of the current focus on collaborative management. The... View Details
  • 26 Feb 2019
  • HBS Seminar

Christopher Hsee, University of Chicago Booth School of Business

  • 2022
  • Working Paper

Motivated Errors

By: Christine L Exley and Judd B. Kessler
In three sets of experiments involving 5,432 subjects, we show that agents make more errors when doing so allows them to justify selfish behavior. We show that errors relating to addition arise when they can help to justify selfishness but are eliminated when selfish... View Details
Keywords: Information; Behavior; Motivation and Incentives; Philanthropy and Charitable Giving
Citation
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Exley, Christine L., and Judd B. Kessler. "Motivated Errors." Harvard Business School Working Paper, No. 18-017, August 2019. (Revised March 2022.)
  • October 2020 (Revised March 2022)
  • Supplement

The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (B)

By: Ashley V. Whillans and Shibeal O'Flaherty
This case describes the experiences of Michael Sanders—the Chief Executive of the What Works Center for Children’s Social Care—as he led the design and implementation of a program of research aimed at improving the social care system in the United Kingdom (UK) at the... View Details
Keywords: Non-cash Compensation; Behavioral Science; Employees; Well-being; Compensation and Benefits; United Kingdom
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Whillans, Ashley V., and Shibeal O'Flaherty. "The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (B)." Harvard Business School Supplement 921-022, October 2020. (Revised March 2022.)
  • Web

How Coaching Can Help You - Alumni

Interview preparation Offer evaluation and negotiation The coaching experience is unique to each individual. Coaches help alumni assess what is needed to move forward, work with them to address specific... View Details
  • September 2015 (Revised March 2025)
  • Technical Note

FIELD Global Capstone: Developing Customer Empathy

By: Jill Avery
The Design Thinking process begins with empathizing with potential customers. Empathizing, being aware of, interpreting, and understanding the thoughts of others, as well as being able to vicariously experience them oneself, requires the careful and deliberate study of... View Details
Keywords: Market Research; Design Thinking; Customer Behavior; Ethnography; Interviews; Surveys; A/B Testing; Experimentation; Marketing; Customer Focus and Relationships; Consumer Behavior; Demand and Consumers
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Avery, Jill. "FIELD Global Capstone: Developing Customer Empathy." Harvard Business School Technical Note 316-082, September 2015. (Revised March 2025.)
  • 04 Jan 2016
  • Working Paper Summaries

Understanding Conformity: An Experimental Investigation

Keywords: by B. Douglas Bernheim & Christine Exley
  • 17 Jan 2012
  • News

An adviser for global strategy

  • 23 Jul 2001
  • Research & Ideas

Sam Walton: Great From the Start

He could have added that he had not had a day's experience in running a business of any kind. He paid a price for this inexperience and excessive enthusiasm before his store even opened. He had selected the... View Details
Keywords: by Richard S. Tedlow; Retail
  • 13 Feb 2019
  • News

Trolley Dilemmas Shouldn’t Influence Self-Driving Policies, Experts Argue

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