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  • 24 Jan 2011
  • HBS Case

Terror at the Taj

selecting, training, and rewarding Taj employees for their work. Mandate To Delight Awards are given for longer terms of service, for example, with Group Chairman Ratan Tata (HBS AMP 71, 1975) personally recognizing those who have served... View Details
Keywords: by Julia Hanna; Accommodations
  • Fast Answer

Market Research Reports in General Databases

Netscribes Multi-Industry Global EMIS 2010 to current Oliver Wyman Financial Services Middle East and Global EMIS 2010 to current Oxford Business Group Multi-Industry Global Bloomberg 2015 to current Oxford Economics Multi-Industry,... View Details
  • 01 Jun 2022
  • News

A Sustainable Solution for Fashion

Ferdinand Stockmann (MBA 2021), who previously worked at Boston Consulting Group and has a background in the technical side of supply chain management, created Syrup Tech, a predictive software that drives inventory excellence, powered by... View Details
Keywords: April White
  • 17 Jun 2017
  • Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
Keywords: by Jose Alvarez and Len Schlesinger; Retail
  • 09 Jun 2024
  • Blog Post

The EC Formula: MBA Class of 2024 Looks Back

reflect on my career path while also meeting a diverse group of people that I could learn from. In terms of why I chose HBS, the case method pedagogy was the biggest reason. Reading 500 cases over two years allows you to figure out what... View Details
  • Web

Recent Alumni - Alumni

and participate in CPD activities and exercises. This could include serving as a Career Team Leader where you would guide a group of four RCs through Career Teams exercises. To be a Career Team Leader, an alumna/us must have participated... View Details
  • 09 Jun 2008
  • Lessons from the Classroom

Monetizing IP: The Executive’s Challenge

became a paramount concern. The MPEG-2 patent pool was thus formed in 1993 to develop a unified approach to licensing. Led by CableLabs, an R&D consortium for the cable industry, the group established a patent pool that almost all the... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 03 Nov 2021
  • Blog Post

Recent Grad Reflections: From Being Cold Called to Becoming a Case Protagonist

priority in 2020. HBS committed to initiatives such as the “Juneteenth Case Pledge” and convened the Dean's Anti-Racism Task Force to work alongside the HBS Case Research and Writing Group to develop more inclusive and diverse teaching... View Details
  • October 1996
  • Article

Assessing the Work Environment for Creativity

By: T. M. Amabile, R. Conti, H. Coon, J. Lazenby and M. Herron
We describe the development and validation of a new instrument, KEYS: Assessing the Climate for Creativity, designed to assess perceived stimulants and obstacles to creativity in organizational work environments. The KEYS scales have acceptable factor structures,... View Details
Keywords: Creativity; Motivation and Incentives; Organizational Culture; Innovation and Invention; Groups and Teams; Performance; Research; Theory
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  • February 2025 (Revised April 2025)
  • Case

Institutional Neutrality, Restraint or Convenience?

By: Clayton S. Rose, Nicole Zelazko and Alexis Lefort
In the fall of 2023 and winter of 2024, college campuses across the U.S. experienced protests and encampments in the aftermath of the October 7, 2023 terrorist attack on Israel by the Islamist militant group Hamas, and Israel’s subsequent invasion of Gaza. These... View Details
Keywords: Distribution; Cost vs Benefits; Ethics; Governance; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Adaptation; Disruption; Communication Strategy; Higher Education; United States
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  • 13 Nov 2017
  • Blog Post

5 Worries I Had about Applying to HBS

through my section, industry interest groups like the Venture Capital and Private Equity Club, or on travel during FIELD Global Immersions. There are many opportunities to connect and build deep friendships with your classmates. And I... View Details
  • September 2017
  • Case

Tencent

By: John R. Wells and Gabriel Ellsworth
Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking service provider with several of the... View Details
Keywords: Tencent; Tencent Holdings; WeChat; Social Networking; Social Networks; Gaming; Gaming Industry; Video Games; Computer Games; Mobile Gaming; Portals; Payments; Mobile Payments; O2O; Online-to-offline; E-commerce; Messaging; Subscription Model; Freemium; Mobile App Industry; Smartphone; PC; Monetization Strategy; Antitrust; Streaming; Cloud Computing; Artificial Intelligence; Big Data; Alibaba; Facebook; JD.com; Tesla; Bundling; Synergies; Digital Strategy; Imitation; Licensing; Agility; Entry Barriers; Online Platforms; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Units; Business Growth and Maturation; Business Organization; For-Profit Firms; Joint Ventures; Restructuring; Communication; Communication Technology; Blogs; Interactive Communication; Interpersonal Communication; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Investment; Investment Portfolio; Price; Profit; Revenue; Geographic Scope; Cross-Cultural and Cross-Border Issues; Global Strategy; Multinational Firms and Management; Globalized Markets and Industries; Business History; Innovation Strategy; Technological Innovation; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Product Positioning; Social Marketing; Network Effects; Emerging Markets; Market Entry and Exit; Digital Platforms; Industry Growth; Monopoly; Media; Distribution Channels; Product Development; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Public Ownership; Problems and Challenges; Business and Government Relations; Groups and Teams; Networks; Opportunities; Social and Collaborative Networks; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Cooperation; Corporate Strategy; Diversification; Expansion; Horizontal Integration; Vertical Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Value Creation; Communications Industry; Entertainment and Recreation Industry; Financial Services Industry; Information Industry; Information Technology Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Music Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; Web Services Industry; Asia; China; Canton (province, China)
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  • 02 Mar 2021
  • HBS Case

The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?

many people to acknowledge the systemic racism that pervades American society. Mihir Desai, the Mizuho Group Professor at Harvard Business School and Professor of Law at Harvard Law School, was inspired to take a closer look at the... View Details
Keywords: by Michael Blanding
  • 01 Aug 2001
  • News

Richard B. Fisher (MBA '62)

significance of globalization by taking a much-publicized gamble in relatively untested markets such as India and China. In 1997, getting out in front of the industry's move toward consolidation, he helped negotiate a $10 billion merger between the Morgan Stanley View Details
Keywords: Richard B. Fisher; Warren A. Law; Alumni Achievement Award; Finance; Management of Companies and Enterprises; Management
  • 18 Dec 2006
  • Lessons from the Classroom

Grooming Next-Generation Leaders

organization trains and mentors leaders, how can it retain them? Talented employees thirst for challenging assignments, and they need to be listened to, says Sasser. "If you invest in these people, you must give them significant work. In a top management View Details
Keywords: by Martha Lagace
  • 12 May 2020
  • Research & Ideas

It’s Time To Relaunch Your Remote Team

people have been working from home for a few weeks, leaders need to hold a “working from home” relaunch to help their teams learn to reorient based on the new realities. While team launches set the course of a group at the moment it comes... View Details
Keywords: by Tsedal Neeley
  • Web

A Tradition of Philanthropy - Alumni

and New York business communities. 1910 Four donors contribute $850 to start a loan fund intended to make the School accessible to those with limited means. 1918 A group of businessmen give 1.3 million square feet of marshland (viewed... View Details
  • Web

Selected Digital Historical Resources – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Personnel Research Federation in New York in 1929. It includes findings from the experiments and a summary of the relay assembly test room studies. Thomas N. Whitehead. The Industrial Worker: a Statistical Study of Human Relations in a View Details
  • 01 Jun 2022
  • What Do You Think?

Is Stakeholder Management Facing New Headwinds?

debate between economists such as the Chicago school’s Milton Friedman, who argued that the sole purpose of business is to generate profit for (and presumably transfer wealth to) shareholders by any legal and ethical means, and Yale’s James Tobin, who advocated for a... View Details
Keywords: by James Heskett
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

openness, patience, and a tolerance for ambiguity. Thus formal processes or forums for discussing, analyzing, and applying the lessons of failure elsewhere in the organization are needed to ensure that effective analysis and learning from failure occurs. Such View Details
Keywords: by Amy Edmondson & Mark D. Cannon