Publications

24 May 2021
Op-Ed

Can Fabric Waste Become Fashion’s Resource?

COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details

Keywords: by Geoffrey Jones and Shelly Xu; Fashion

22 Nov 2011
Working Paper Summaries

Carbon Tariffs: Impacts on Technology Choice, Regional Competitiveness, and Global Emissions

Keywords: by David F. Drake; Manufacturing

27 Jan 2023
Op-Ed

Have We Lost Sight of Integrity?

sexual relationships with employees. On January 18, Meta under Mark Zuckerberg was fined $414 million for violating European Union privacy laws. These leaders seemed to believe they could con the public with their ideas, mistruths, and... View Details

Keywords: by Bill George

15 Aug 2022
Book

University of the Future: Finding the Next World Leaders in Higher Ed

geopolitical rise of China. The rise of China and its modern universities has been coterminous with periods of openness and internationalization. Germany, the United States, and the Soviet Union have at different times and places all... View Details

Keywords: by Dina Gerdeman; Education

September 2003 (Revised January 2004)
Case

Wal-Mart Stores in 2003

By: Pankaj Ghemawat, Stephen P. Bradley and Ken Mark

Examines Wal-Mart's development over three decades and provides financial and descriptive detail of its domestic operations. In 2003, Wal-Mart's Supercenter business has surpassed its domestic business as the largest generator of revenues. Its international operation... View Details

Keywords: Wages; Fairness; Corporate Strategy; Operations; Labor Unions; Problems and Challenges; Gender; Globalized Firms and Management; Competitive Advantage; Retail Industry; United States

07 Mar 2022
Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

positive image. For example, Union Pacific CEO John Koraleski called on team members an average of 59 times during earnings calls in one year, making him the most inclusive manager in the study. Likewise, an internet search turned up... View Details

Keywords: by Pamela Reynolds

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

decided to start off the next round of talks with a take-it-or-leave-it offer and then refuse to haggle. He opened with an extremely generous offer—a wage that was almost certainly higher than what the union would have reasonably expected... View Details

Keywords: by Deepak Malhotra

06 Mar 2006
Research & Ideas

Four Strategies for Making Concessions

wage increase. The union was asking for a 4 percent increase, while management wanted to raise salaries by only 1 percent. The executive considered the situation. During past negotiations, weeks were lost as each side jockeyed for... View Details

Keywords: by Deepak Malhotra

24 Feb 2021
Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

US perspective, by evidence that the Soviet Union was installing nuclear missile sites in Cuba, 90 miles from the United States, the showdown is considered the closest to a nuclear war the world has ever come. Malhotra has used the... View Details

Keywords: by Lane Lambert

July 1990 (Revised October 1999)
Case

Nordstrom: Dissension in the Ranks? (A)

By: Robert L. Simons and Hilary Weston

In 1989, the performance measurement systems and compensation policies of Nordstrom Department Stores unexpectedly came under attack by employees, unions, and government regulators. The case describes the "sales-per-hour" monitoring and compensation system that many... View Details

Keywords: Performance Consistency; Performance Evaluation; Compensation and Benefits; Motivation and Incentives; Labor Unions; Salesforce Management; Retention; Growth and Development; Industrial Products Industry; Utilities Industry

20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

operations. The Japanese did not attack the canal, of course, but the knowledge that the Soviet Union could knock the Panama Canal out of operation whenever it wanted meant that the United States needed to maintain a massive two-ocean... View Details

Keywords: by Sarah Jane Gilbert; Transportation

31 Aug 2021
Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

of the same resource can increase a person’s power. Unions are one instance of this strategy; monopolies are another more extreme example—and can be problematic, the authors note. To weaken the power that others parties have on them,... View Details

Keywords: by Jay Fitzgerald

09 Mar 2022
Research & Ideas

War in Ukraine: Soaring Gas Prices and the Return of Stagflation?

this era? Abdelal: I think it really depends on the industry and the exposure. I think a smart executive will spend considerable intellectual effort trying to first, make sense of these geopolitical risks and how they will unfold on the ground in Eastern Europe,... View Details

Keywords: by Avery Forman; Energy

October 1996 (Revised December 2022)
Case

Chiquita Brands International (A)

By: Debora L. Spar and Terence Mulligan

When a new banana import policy is implemented in 1993 by the European Union, Chiquita Brands International, the world's largest banana distributor, watches its sales and net income plummet. The policy, Council Regulation (EEC 404/93), uses a new tariff and quota... View Details

Keywords: Plant-Based Agribusiness; Trade; Government and Politics; Policy; Market Design; Fairness; Agriculture and Agribusiness Industry; Latin America; European Union

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

Business School) The COVID Gender Gap: Why Fewer Women Are Dying You're Right! You Are Working Longer and Attending More Meetings Read COVID-19 coverage from Working Knowledge Neeley: The EU union has barred Americans from traveling to... View Details

Keywords: by Staff; Pharmaceutical

March 2020 (Revised August 2020)
Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta

Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details