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  • September 2013 (Revised August 2024)
  • Exercise

Process Analytics Simulation: Solutions

By: Robert S. Huckman, Aizan Radzi, Willy Shih, Roy D. Shapiro and Michael W. Toffel
A set of exercises and instructions to be used with the Process Simulator software made by Pro Model. These exercises allow students to investigate the impact of variable processing times on the performance of simple in-line processes. Includes color exhibits. View Details
Keywords: Operations; Business Processes; Performance; Measurement and Metrics
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  • Article

Divided We Lead: CEO Activism Has Entered the Mainstream

By: Aaron K. Chatterji and Michael W. Toffel
Leaders in all sectors, from business to sports to education, are increasingly wading into controversial political and social issues. Based on interviews with leaders who have made activism part of their core activities, we found that they feel compelled to address... View Details
Keywords: Leadership; Values and Beliefs; Social Issues; Communication Strategy
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  • 11 Jul 2017
  • First Look

First Look at New Ideas and Research, July 11

July–August 2017 Harvard Business Review Managing Climate Change: Lessons from the U.S. Navy By: Reinhardt, Forest, and Michael W. Toffel Abstract—The U.S. Navy operates on the... View Details
Keywords: Sean Silverthorne
  • 2025
  • Working Paper

Managing Remote Work Quality: Evidence from Auditing Management Systems Standards

By: Ashley Palmarozzo, Michael W. Toffel and Melissa Ouellet
Remote work has become more common, providing operational flexibility and productivity benefits, but questions remain about whether and how it affects work quality. We investigate the quality effects of remote work in a context in which remote work separates workers... View Details
Keywords: Audit; Auditing; Remote Work; Compliance; Assessment; Environment; Management Systems; Quality Management; Quality Management System; Quality; Operations; Supply Chain Management; Environmental Management; Safety
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  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

fishing, paddling, rock climbing, surfing, kayaking, and mountain biking. There was a tradeoff between alienating its core customers and achieving growth via entry into new product markets. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/711020-PDF-ENG Aspen... View Details
Keywords: Sean Silverthorne
  • 23 Oct 2019
  • News

Confronting Climate Change: From Business as Usual to Business as Vital

  • 14 Dec 2007
  • News

Mapping out the environment

  • 01 Dec 2023
  • News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books The World’s Littlest Book on Climate: Ten Facts in Ten Minutes About CO2 By Mike Nelson, Pieter Tans, and Michael Banks (MBA 1983)... View Details
Keywords: podcasts
  • Web

HBS Entrepreneurship Summit - Alumni

Programs & Events HBS Entrepreneurship Summit NOV 4-5 4-5 NOVEMBER 2022 HBS ENTREPRENEURSHIP SUMMIT: LEADING HIGH-GROWTH VENTURES IN AN UNPREDICTABLE WORLD Brought to you by the Arthur Rock Center for Entrepreneurship and Alumni Relations... View Details
  • 09 Aug 2011
  • First Look

First Look: August 9

global scale. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/711492-PDF-ENG Carbon Footprints: Methods and Calculations Michael W. Toffel and Stephanie van... View Details
Keywords: Sean Silverthorne
  • 23 Apr 2019
  • First Look

New Research and Ideas, April 23, 2019

process of learning from experience. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55991 forthcoming Organization & Environment Assessing the Impact of CEO Activism By: Chatterji, Aaron K., and Michael View Details
Keywords: Dina Gerdeman
  • 01 Sep 2023
  • News

Made in Italy

HBS faculty members and students visited Lamborghini’s headquarters in Bologna during the immersion to learn how the company became experts in electric car technology. Photo courtesy Lamborghini IMMERSIVE FIELD COURSES OFFERED AS ELECTIVES IN 2023 Denmark and... View Details
Keywords: April White
  • September 2014
  • Article

OSHA Inspections Should Be Welcome: Results from a Natural Field Experiment in California

By: David I. Levine and Michael W. Toffel
For companies with strong internal occupational safety and health auditing programs, OSHA inspections might seem a formality that risk uncovering, at most, nitpicky deviations from the thousands of pages of safety regulations. For those with poor safety practices, OSHA... View Details
Keywords: Business and Government Relations; Operations; Safety; Governance Compliance; United States; California
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  • 10 May 2016
  • First Look

May 10, 2016

May 2016 Journal of Accounting Research Gathering Data for Archival, Field, Survey, and Experimental Accounting Research By: Bloomfield, Robert, Mark W. Nelson, and Eugene F. Soltes Abstract—In the published proceedings of the rst Journal... View Details
Keywords: Carmen Nobel
  • March 2012 (Revised August 2014)
  • Case

Fiji versus FIJI: Negotiating Over Water

By: Francesca Gino, Michael W. Toffel and Stephanie van Sice
This case examines negotiations between a company and government over natural resources. The Fijian government proposed a substantial increase in its water extraction tax that would only apply to large extractors, and thus to FIJI Water and not to its competitors. FIJI... View Details
Keywords: Negotiation; Business and Government Relations; Cross-Cultural and Cross-Border Issues; Distribution Industry; Fiji
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  • Article

The Persuasive 'Power' of Stigma?

By: Michael I. Norton, Elizabeth W. Dunn, Dana R. Carney and Dan Ariely
We predicted that able-bodied individuals and white Americans would have a difficult time saying no to persuasive appeals offered by disabled individuals and black Americans, due to their desire to make such interactions proceed smoothly. In two experiments, we show... View Details
Keywords: Persuasion; Stigma; Interactions; Interracial Relations; Power and Influence; Personal Characteristics; Interpersonal Communication; Attitudes
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  • July – August 2008
  • Article

Help Employees Give Away Some of That Bonus

By: Michael I. Norton and Elizabeth W. Dunn
Employees who spend some or all of their bonuses on others-thereby creating what the authors call a "prosocial" workplace-are happier as a result. Managers can enhance that effect by providing opportunities to share the wealth. View Details
Keywords: Philanthropy and Charitable Giving; Compensation and Benefits; Employees; Behavior; Happiness
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  • 06 Nov 2018
  • First Look

New Research and Ideas, November 6, 2018

Assessment: Evidence from Food Safety Inspections By: Ibanez, Maria, and Michael W. Toffel Abstract—Many production processes are subject to inspection to ensure they meet... View Details
Keywords: Dina Gerdeman
  • Article

Strategic Management of Product Recovery

By: Michael W. Toffel
Manufacturers of an expanding range of durable products are facing regulatory and market pressures to manage the products they manufactured upon their end of life (EOL). In part, this attention is motivated by a growing number of countries—especially across Europe and... View Details
Keywords: Product; Environmental Sustainability; Cost Management; Government Legislation; Logistics; Risk and Uncertainty; Strategy; Europe; Asia; United States
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  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

Has Entered the Mainstream By: Chatterji, Aaron K., and Michael W. Toffel Abstract—Leaders in all sectors, from business to sports to education, are increasingly wading into... View Details
Keywords: Sean Silverthorne