Worker Performance - Publications - Faculty & Research

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Health Care - Faculty & Research

Bandiera and B. Kelsey Jack A substantial body of research investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to View Details

22 Aug 2017
First Look

First Look at New Research and Ideas, August 23

average of $1,459 per salesperson—almost 20% more than they spend on workers in all other functions. Yet, when it comes to equipping sales teams with relevant knowledge and skills, the ROI of sales training is disappointing. Studies... View Details

Keywords: Sean Silverthorne

24 Sep 2018
Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

activity-based costing (TDABC), which combines two basic measures: the cost of each resource used to perform an activity, and the time it takes to perform it. The case illustrates how TDABC makes it possible... View Details

Keywords: by Carmen Nobel; Health

31 Jul 2019
Research & Ideas

Distressed Employees? Try Resilience Training

Every year depression affects one in every five employees and costs American businesses $210 billion in medical bills and lost productivity. In fact, for every worker with a depressive disorder, a company loses an average of 32 productive... View Details

Keywords: by Dina Gerdeman; Health

Web

Media Coverage - Managing the Future of Work

Sadun Re: Raffaella Sadun 19 Mar 2025 Hill Fed Keeps Rates Unchanged as Trump Tariffs, Economic Concerns Loom Re: Willy Shih 10 Mar 2025 Harvard Business Review How Gen AI Could Change the Value of Expertise By: Joseph Fuller 10 Mar 2025 Business Insider The Surprising... View Details

31 Jul 2012
First Look

First Look: July 31

examine the psychological mechanism explaining the relationship between bad weather and increased productivity. Our findings support our proposed model and suggest that worker productivity is higher on bad rather than good weather days.... View Details

Keywords: Carmen Nobel

03 May 2022
Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details

Keywords: by Rachel Layne

Blog

Is AI Coming for Your Job?

The launch of ChatGPT seems to have reignited doomsday fears about artificial intelligence (AI) replacing workers en masse. Are these fears prescient or overblown? A recent survey shows 62 percent of Americans think AI will majorly impact... View Details

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

integrated 21-inch tablet computers have become a fitness sensation. For $39 per month, Peloton offers access to live-streamed classes where members can track their performance on a leader board, virtually connect with fellow classmates,... View Details

Keywords: by Dina Gerdeman

16 Oct 2017
Research & Ideas

The Most Successful Startups Have Hands-On Founders

Stanford’s Graduate School of Business. In studying 100 founders of Indian software companies, they found that those who exert more hands-on management—keeping close tabs on workers with regular evaluations, setting expectations, creating... View Details

Keywords: by Dina Gerdeman

01 Dec 2019
News

Bridging the Gap

potential to bump up to $10 based on performance and attendance) to turn out the door panels, bumpers, and other parts for vehicles that include the VW Atlas and Passat. With three plants in the area, all of which host WBL students,... View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government

30 Nov 2022
Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

percent larger than the average effect of providing salary information, “which helps strengthen our claim that diversity information influences job seekers,” Pacelli says. Interest in diverse firms was higher among job hunters with specific demographic profiles, such... View Details

Keywords: by Sean Silverthorne

29 Aug 2018
What Do You Think?

What Should Harley-Davidson’s Management Do?

faced with a situation in which a decision to move jobs overseas to reduce costs and preserve profit performance appeared to be alienating workers, customers, and even the president of the United States. Harley-Davidson had long been held... View Details

Keywords: by James Heskett; Auto

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

many took as the key to their business success. More recently, the limitations of “strong” cultures have come into focus. As important as conformity is, leaders and companies have recognized that organizational performance hinges on the... View Details

Keywords: by Ranjay Gulati

01 Feb 2011
First Look

First Look: Feb. 1

Publisher's Link: http://www.josseybass.com/WileyCDA/WileyTitle/productCd-0470392509.html How to Catch a Tiger: Understanding Putting Performance on the PGA TOUR Authors:Douglas Fearing, Jason Acimovic, and Stephen C. Graves... View Details

11 Mar 2014
First Look

First Look: March 11

particularly strongly and to construct risk indicators to predict taxpayers' responses. We show results from an application in Chile and describe lessons learned during the implementation. August 2013 JAMA Surgery Informal Peer Interaction and Practice Type as... View Details

Keywords: Sean Silverthorne

06 Feb 2018
First Look

First Look at New Research and Ideas: February 6, 2018

performance evaluations by describing the effects of implicit penalties (rewards), whereby workers ranked at the top (bottom) of objective performance rankings fail to receive... View Details

26 May 2003
Research & Ideas

When Silence Spells Trouble at Work

prevalent in organizations. ... How easy it is for a boss to send a powerful signal that a worker should be quiet. —Leslie A. Perlow Silence often starts when we choose not to confront a difference. Given the dissimilarities in our... View Details

Keywords: by Leslie A. Perlow

03 Dec 2020
Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

and their health.” · In a memo to employees, Morgan Stanley’s CEO, James Gorman, wrote, “While long term we can’t be sure how this will play out, we want to commit to you that there will not be a reduction in force at Morgan Stanley in 2020. Aside from a View Details

Keywords: by Boris Groysberg and Sarah Abbott

01 Apr 2013
Research & Ideas

First Minutes are Critical in New-Employee Orientation

The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it wrong. In many firms, employee... View Details

Keywords: by Carmen Nobel; Web Services; Service; Telecommunications

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