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      Supply Chain InformationRemove Supply Chain Information →

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      • 2015
      • Case

      Advanced Leadership Pathways: Inge Skjelfjord and the Cacao Supply Chain

      By: Rosabeth M. Kanter, Oludamilola Aladesanmi and Ai-Ling Jamila Malone
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      Kanter, Rosabeth M., Oludamilola Aladesanmi, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: Inge Skjelfjord and the Cacao Supply Chain." Harvard Business Publishing Case 316-051, 2015.
      • 2015
      • Working Paper

      The Integrity of Private Third-party Compliance Monitoring

      By: Jodi L. Short and Michael W. Toffel
      Government agencies are increasingly turning to private, third-party monitors to inspect and assess regulated entities’ compliance with law. The integrity of these regulatory regimes rests on the validity of the information third-party monitors provide to regulators.... View Details
      Keywords: Regulation; Compliance; Compliance Policies; Conflict Of Interest; Independent Third Party; Inspection; Audit Quality; Auditor; Audit; Environment; Production; Supply Chain; Quality; Government Administration; Working Conditions; Safety; Labor; Governing Rules, Regulations, and Reforms; Governance Compliance; Manufacturing Industry; Public Administration Industry; Accounting Industry; Service Industry; United States
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      Short, Jodi L., and Michael W. Toffel. "The Integrity of Private Third-party Compliance Monitoring." Harvard Kennedy School Regulatory Policy Program Working Paper, No. RPP-2015-20, November 2015. (Revised December 2015.)
      • October 2015 (Revised August 2018)
      • Case

      Ozark Feed and Ag Corporation: The ERP Decision

      By: Jan Hammond, Paul Kalmbach and Eric Bernstein
      This case describes a medium-sized business that manufactures animal feed for commercial and companion animals. The company has been growing rapidly and is considering whether or not to implement an enterprise resource planning (ERP) system. Ozark currently uses an IT... View Details
      Keywords: ERP Systems; Information Technology; Supply Chain Management; Growth Management; Performance Improvement; Animal-Based Agribusiness; Decision Choices and Conditions; Information Technology Industry; Information Technology Industry; Missouri; Oklahoma; Texas; Arkansas
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      Hammond, Jan, Paul Kalmbach, and Eric Bernstein. "Ozark Feed and Ag Corporation: The ERP Decision." Harvard Business School Case 616-019, October 2015. (Revised August 2018.)
      • October 2015
      • Article

      Agglomerative Forces and Cluster Shapes

      By: William R. Kerr and Scott Duke Kominers
      We model spatial clusters of similar firms. Our model highlights how agglomerative forces lead to localized, individual connections among firms, while interaction costs generate a defined distance over which attraction forces operate. Overlapping firm interactions... View Details
      Keywords: Agglomeration; Clusters; Industrial Organization; Silicon Valley; Technology Flows; Patents; Networks; Information Technology; Industry Clusters; Entrepreneurship; California
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      Kerr, William R., and Scott Duke Kominers. "Agglomerative Forces and Cluster Shapes." Review of Economics and Statistics 97, no. 4 (October 2015): 877–899.
      • September 2015
      • Teaching Note

      Sustainability at IKEA Group

      By: Michael W. Toffel
      Can IKEA Group double its global sales within a decade by expending in emerging markets while implementing on its ambitious sustainability strategy that included focusing on raw material sourcing and suppliers’ production processes? The case focuses on IKEA Group’s... View Details
      Keywords: Supply Chain Management; Emerging Markets; Environmental Sustainability; Globalized Markets and Industries; Consumer Products Industry
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      Toffel, Michael W. "Sustainability at IKEA Group." Harvard Business School Teaching Note 616-017, September 2015.
      • September 2015
      • Article

      Codes in Context: How States, Markets, and Civil Society Shape Adherence to Global Labor Standards

      By: Michael W. Toffel, Jodi L. Short and Melissa Ouellet
      Transnational business regulation is increasingly implemented through private voluntary programs—like certification regimes and codes of conduct—that diffuse global standards. But little is known about the conditions under which companies adhere to these standards. We... View Details
      Keywords: Transnational Regulation; Labor Standards; Consumer Politics; Codes Of Conduct; Compliance; Governance Compliance; Operations; Globalization; Labor
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      Toffel, Michael W., Jodi L. Short, and Melissa Ouellet. "Codes in Context: How States, Markets, and Civil Society Shape Adherence to Global Labor Standards." Regulation & Governance 9, no. 3 (September 2015): 205–223.
      • August 2015
      • Teaching Note

      Rana Plaza (C): Primark and Victim Compensation

      By: John A. Quelch
      Keywords: Corporate Social Responsibility; Business Ethics; Human Resource Management; Workplace Safety; Safety; Working Conditions; Supply Chain Management; Ethics; Corporate Social Responsibility and Impact; Human Resources
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      Quelch, John A. "Rana Plaza (C): Primark and Victim Compensation." Harvard Business School Teaching Note 516-019, August 2015.
      • August 2015 (Revised March 2016)
      • Supplement

      Rana Plaza (C): Primark and Victim Compensation

      By: John A. Quelch and Margaret L. Rodriguez
      Keywords: Labor Relations; Corporate Social Responsibility; Sustainability; International Marketing; Supply Chain Management; Corporate Social Responsibility and Impact; Marketing; Labor Unions; Environmental Sustainability; Globalized Markets and Industries
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      Quelch, John A., and Margaret L. Rodriguez. "Rana Plaza (C): Primark and Victim Compensation." Harvard Business School Supplement 516-014, August 2015. (Revised March 2016.)
      • June 2015
      • Case

      Silicon Fen

      By: Tom Nicholas, David Chambers and Matthew G. Preble
      Keywords: Information Technology; Industry Clusters; Entrepreneurship; Business Startups; Technology Industry; England; California
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      Nicholas, Tom, David Chambers, and Matthew G. Preble. "Silicon Fen." Harvard Business School Case 815-082, June 2015.
      • 5 Jun 2015
      • Conference Presentation

      Monitoring Global Supply Chains

      By: Michael W. Toffel
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      Toffel, Michael W. "Monitoring Global Supply Chains." Paper presented at the Bangladesh Development Conference, Harvard University, South Asia Institute, June 5, 2015.
      • 20 May 2015
      • Talk

      Managing Working Conditions in Global Supply Chains

      By: Michael W. Toffel
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      Toffel, Michael W. "Managing Working Conditions in Global Supply Chains." SAI Advisory Board Meeting, Social Accountability International, May 20, 2015.
      • May 2015 (Revised September 2015)
      • Case

      Philips Healthcare: Marketing the HealthSuite Digital Platform

      By: John A. Quelch and Margaret L. Rodriguez
      In June 2014, leading healthcare and consumer technology company, Royal Philips ("Philips"), announced its HealthSuite Digital Platform to house healthcare data and enable applications used by physicians and patients. Philips had strong equity in the healthcare... View Details
      Keywords: Health; Healthcare; Digital; Platform; Ecosystem; Health Care and Treatment; Technological Innovation; Information Technology; Product Development; Applications and Software; Digital Platforms; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Netherlands; United States
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      Quelch, John A., and Margaret L. Rodriguez. "Philips Healthcare: Marketing the HealthSuite Digital Platform." Harvard Business School Case 515-052, May 2015. (Revised September 2015.)
      • 14 May 2015
      • Conference Presentation

      Monitoring Global Supply Chains

      By: Michael W. Toffel
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      Toffel, Michael W. "Monitoring Global Supply Chains." Paper presented at the Alliance for Research on Corporate Sustainability Annual Research Conference, May 14, 2015.
      • May 2015
      • Case

      Pricing in a Digital World (2015)

      By: John Gourville
      Dynamic pricing, especially as practiced by Uber and Lift, seems to be all the rage. In this case, we look at five interesting applications of dynamic price and price customization, each made possible by advances in digital technology. These range from the online... View Details
      Keywords: Pricing; Marketing; Dynamic Pricing; Price Customization; Information Technology; Price; Entrepreneurship; Customization and Personalization; Product Marketing
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      Gourville, John. "Pricing in a Digital World (2015)." Harvard Business School Case 515-104, May 2015.
      • 2017
      • Working Paper

      Internalizing Global Value Chains: A Firm-Level Analysis

      By: Laura Alfaro, Pol Antràs, Davin Chor and Paola Conconi
      In recent decades, advances in information and communication technology and falling trade barriers have led firms to retain within their boundaries and in their domestic economies only a subset of their production stages. A key decision facing firms worldwide is the... View Details
      Keywords: Global Value Chains; Sequential Production; Incomplete Contracts; Demand and Consumers; Customer Value and Value Chain; Globalization
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      Alfaro, Laura, Pol Antràs, Davin Chor, and Paola Conconi. "Internalizing Global Value Chains: A Firm-Level Analysis." Harvard Business School Working Paper, No. 16-028, September 2015. (Updated October 2017. See Online Appendix. Also NBER Working Paper 21582. Forthcoming in the Journal of Political Economy.)
      • 2015
      • Working Paper

      Can Marshall's Clusters Survive Globalization?

      By: Giulio Buciuni and Gary P. Pisano
      It is widely presumed that in today's globalized economy, the value of geographic clustering of manufacturing industries is no longer valuable. Manufacturing is represented as a highly mobile "commodity" that can be sourced from anywhere in the world where factor costs... View Details
      Keywords: Manufacturing; Globalization; Marshall Industrial Clusters; Global Supply Chains; Manufacturing Industry
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      Buciuni, Giulio, and Gary P. Pisano. "Can Marshall's Clusters Survive Globalization?" Harvard Business School Working Paper, No. 15-088, May 2015.
      • 27 Mar 2015
      • Conference Presentation

      Managing Working Conditions in Global Supply Chains

      By: Michael W. Toffel
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      Toffel, Michael W. "Managing Working Conditions in Global Supply Chains." Paper presented at the Ethical Sourcing Forum, March 27, 2015.
      • 19 Mar 2015
      • Talk

      Managing Working Conditions in Global Supply Chains

      By: Michael W. Toffel
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      Toffel, Michael W. "Managing Working Conditions in Global Supply Chains." Georgetown University, McDonough School of Business, March 19, 2015.
      • March 2015 (Revised December 2016)
      • Case

      Evans Food

      By: Sunil Gupta
      In April 2014, Hector Guerra (GMP 16) was discussing his company's dilemma with his living group of the General Management Program (GMP) at the Harvard Business School. Guerra was Vice President of Operations at Evans Food, a $100 million company, which produced pork... View Details
      Keywords: Food; Production; Cost Management; Supply Chain; Retail Industry; Food and Beverage Industry; United States
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      Gupta, Sunil. "Evans Food." Harvard Business School Case 515-095, March 2015. (Revised December 2016.)
      • March 2015 (Revised December 2016)
      • Case

      American Well: The DTC Decision

      By: Elie Ofek and Natalie Kindred
      In late 2013, telehealth company American Well, which developed a digital platform that allowed patients to conduct online medical consultations with physicians, is considering pursuing a direct-to-consumer (DTC) strategy. Founded in 2006, American Well had, to date,... View Details
      Keywords: Health Care; Telehealth; Telemedicine; American Well; Schoenberg; Boston; Israel; Technology; Online Care; Direct-to-consumer; DTC; Health Insurance; Affordable Care Act; Health Care Reform; Accountable Care Organizations; Technology Change; Innovation & Entrepreneurship; Digital Marketing; Strategy; Competition; Information Technology; Marketing; Technological Innovation; Technology Adoption; Entrepreneurship; Marketing Strategy; Health Industry; Technology Industry; Boston; Massachusetts; United States; Israel
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      Ofek, Elie, and Natalie Kindred. "American Well: The DTC Decision." Harvard Business School Case 515-032, March 2015. (Revised December 2016.)
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