Remote Work - Publications - Faculty & Research

December 21, 2021
Article

How to Become a Better Listener

By: Robin Abrahams and Boris Groysberg

Listening is a skill that’s vitally important, sadly undertaught, and physically and mentally taxing. In the aftermath of COVID-19, particularly with the shift to remote work and the red-hot job market, it’s never been more important—or more difficult—for leaders to be... View Details

Keywords: Listening; Nonverbal Communication; Communication; Competency and Skills; Performance Improvement

Citation

Find at Harvard

Read Now

22 Oct 2014
Video

Social Impact Investing: Alumni Initiatives

05 May 2020
News

Why the Crisis Is Putting Companies at Risk of Losing Female Talent

23 Aug 2021
News

Delta Variant Spread Pushes Companies to Delay Returning to the Office

27 Aug 2021
News

Breaking Old Habits: Hybrid-Working Setups Call For Different Ways of Communicating

09 May 2021
News

Should You Go Back to the Office?

August 2020
Case

Zoom Video Communications: Eric Yuan's Leadership During COVID-19

By: Scott Duke Kominers, Christopher Stanton, Andy Wu and George Gonzalez

In the first half of 2020, worldwide lockdowns caused by the COVID-19 pandemic brought explosive growth to the Zoom Video Communications platform, as people replaced in-person work and social events with videoconferencing. Months into the pandemic, CEO Eric Yuan... View Details

Keywords: Transformation; Communication Technology; Customer Value and Value Chain; Values and Beliefs; Technological Innovation; Leadership; Crisis Management; Organizational Culture; Working Conditions; Strategy; Information Technology; Applications and Software; Technology Adoption; Health Pandemics; Technology Industry; United States; California

Citation

Educators

Purchase

17 Sep 2020
News

We Really Shouldn’t Force People Back into the Office

30 Apr 2020
News

Five Key Insights on Leading Courageously During a Crisis

16 Dec 2021
News

How Leaders Can Maintain Team Spirit In The Workplace

Our Work-from-Anywhere Future

The pandemic has hastened a rise in remote working for knowledge-based organizations. This has notable benefits: Companies can save on real estate costs, hire and utilize talent globally, mitigate immigration issues, and experience productivity gains, while... View Details

Mitchell Tang

Mitchell Tang graduated in 2016 from the University of Pennsylvania, where he completed dual-degrees in computational biology and economics as part of the Vagelos Program in Life Sciences and Management (LSM). While at Penn, Mitchell was involved in research at the... View Details