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  • All HBS Web  (2,074)
    • People  (12)
    • News  (483)
    • Research  (740)
    • Events  (3)
    • Multimedia  (23)
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  • 30 Nov 2015
  • Research & Ideas

Donors Are Turned Off by Overhead Costs. Here’s What Charities Can Do

detailed in the article Avoiding overhead aversion in charity, published in the October 2014 issue of Science magazine.) Donors are more reluctant to contribute if they think their money is paying for administrative overhead. ©iStock/Koinseb In their first experiment,... View Details
Keywords: by Carmen Nobel
  • April 1998
  • Case

Advent Israel Venture Capital Program, The

By: Paul A. Gompers and Jeffrey M. Anapolsky
Explores the decision by Advent, an international venture capital firm, to start a fund focused on Israel. Advent must decide who to hire to run the fund and how much money to raise. View Details
Keywords: Venture Capital; Global Strategy; Recruitment; Expansion; Business Strategy; Financial Services Industry; Israel
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Gompers, Paul A., and Jeffrey M. Anapolsky. "Advent Israel Venture Capital Program, The ." Harvard Business School Case 298-072, April 1998.
  • 13 Aug 2012
  • Research & Ideas

When Good Incentives Lead to Bad Decisions

have a large impact." The researchers then recruited 209 experienced loan officers from several leading private—and public-sector Indian commercial banks to participate in up to 15 loan assessment sessions. Participants were asked to... View Details
Keywords: by Carmen Nobel; Banking
  • 05 Aug 2015
  • Research & Ideas

How Hormones Foretell Whether People Will Cheat

acute and chronic stress). Both hormones are found in men and women. Men naturally have more testosterone than women do, but the researchers were measuring the levels relative to gender norms. The normal level of cortisol is the same for both men and women. For their... View Details
Keywords: by Carmen Nobel
  • January 2016
  • Case

SAP SE: Autism at Work

By: Gary P. Pisano and Robert D. Austin
This case describes SAP's "Autism at Work" program, which integrates people with autism into the company's workforce. The company has a stated objective of making 1% of its workforce people with autism by 2020. SAP's rationale for the program is based on the belief... View Details
Keywords: Software; Human Resource Management; Diversity Management; Germany; Selection and Staffing; Innovation and Management; Applications and Software; Recruitment; Diversity; Information Technology Industry; Germany
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Pisano, Gary P., and Robert D. Austin. "SAP SE: Autism at Work." Harvard Business School Case 616-042, January 2016.
  • 16 Dec 2022
  • Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

human toll to letting algorithms do the work. “Maybe there is a bias from people who have been traditionally hiring men.” Searches on popular recruiting sites might seem like a neutral way to find prospective candidates, but their... View Details
Keywords: by Michael Blanding; Technology
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

products, but they became worldwide brands because of the capabilities of Unilever. Their success rested on the choices made on strategy and organization, on the recruitment and development of managers, on the allocation of spending... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 23 Jun 2022
  • Research & Ideas

All Those Zoom Meetings May Boost Connection and Curb Loneliness

shows. As part of the study, the researchers recruited about 250 participants to view a video on outer space. Unbeknownst to participants, however, there were actually two versions of the presentation. One was a prerecorded video in which... View Details
Keywords: by Michael Blanding
  • 17 Sep 2012
  • Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

study gives you the reality of the phenomenon. A lab study answers the question, why is this happening?" The team recruited 136 college students through the study pool at the Harvard Decision Science Laboratory in Cambridge,... View Details
Keywords: by Carmen Nobel
  • 12 Sep 2022
  • Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

of whether managers should aim to deliberately increase the diversity of their evaluator pools,” the researchers write. Experts prefer feasible robot designs To test how open experts are to unique ideas, the researchers worked with NASA and Freelancer.com to View Details
Keywords: by Rachel Layne; Aerospace
  • 15 Sep 2021
  • Research & Ideas

Don't Bring Me Down: Probing Why People Tune Out Bad News

recruiting 4,626 people to complete an experiment. In all treatments, study participants chose between two options, A and B. In the “classic” treatment that replicated prior work, the participants knew they’d earn more by choosing A, but... View Details
Keywords: by Kristen Senz
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

compromised productivity, and absenteeism. View VideoJoseph Fuller on measuring the costs of caregiving. (Courtesy Managing the Future of Work project.) If you consider that senior executives who make more than $100,000—arguably the most expensive to View Details
Keywords: by Danielle Kost; Health
  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

is how Wipro approached the launch of this lean initiative," Staats says. "They didn't come out with big banners and say, 'OK, today your work is lean work, and yesterday it wasn't.' They started with a small group and recruited... View Details
Keywords: by Julia Hanna; Computer
  • 05 Sep 2019
  • Sharpening Your Skills

Making the Right Technical Hire

If I had a nickel for every time I get an email or text asking if I know any full stack developers for hire, I could cover the cost of my next trip to San Francisco. I’m also struck by the number of founders who say they’re raising more money simply because they need... View Details
Keywords: by Julia Austin; Technology
  • 13 May 2013
  • Research & Ideas

How to Spot a Liar

researchers recruited 104 participants to play the ultimatum game, a popular tool among experimental economists. In the traditional version of the game, one player (the allocator) receives a sum of money and proposes how to divvy it up... View Details
Keywords: by Carmen Nobel
  • 23 Jul 2012
  • Research & Ideas

The Power of Conversational Leadership

EMC (and one essay by a man). "It bubbled up organically," Groysberg says. "And in that way the message they created was more compelling than a marketing campaign. It's helping the company to recruit women, which creates a great... View Details
Keywords: by Carmen Nobel
  • March 2020 (Revised August 2020)
  • Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details
Keywords: Human Resources; Employee Relationship Management; Recruitment; Retention; Resignation and Termination; Labor; Working Conditions; Employment; Labor Unions; Wages; Law; Lawsuits and Litigation; Rights; Ethics; Values and Beliefs; Fairness; Organizations; Organizational Culture; Mission and Purpose; Social Psychology; Attitudes; Behavior; Conflict Management; Trust; Motivation and Incentives; Prejudice and Bias; Power and Influence; Information Technology; Internet and the Web; Information Infrastructure; Society; Social Issues; Culture; Civil Society or Community; Demographics; Diversity; Ethnicity; Gender; Race; Technology Industry; North and Central America; United States; California
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Hsieh, Nien-hê, Amy Klopfenstein, and Sarah Mehta. "Culture at Google." Harvard Business School Case 320-050, March 2020. (Revised August 2020.)
  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

unhappy with customer service, or your prices went up, or a competitor offered a better deal. But if a company lets too many customers show themselves the door, then they’ll waste too much of their time recruiting new customers. “If 30... View Details
Keywords: by Michael Blanding; Retail; Service; Financial Services
  • April 2021 (Revised June 2021)
  • Case

IBM: Design Thinking

By: Srikant M. Datar, Amram Migdal and Paul Hamilton
This case describes the 2012-2020 effort at IBM to implement design thinking throughout the company and hire thousands of designers to serve on every product team alongside technical engineers and developers and product managers. IBM’s design transformation is told... View Details
Keywords: Business Ventures; Business Divisions; Business Units; Business Organization; Change; Change Management; Transformation; Competency and Skills; Talent and Talent Management; Design; Human Resources; Recruitment; Selection and Staffing; Innovation and Invention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Jobs and Positions; Job Design and Levels; Leading Change; Management; Business or Company Management; Goals and Objectives; Management Practices and Processes; Operations; Product; Product Design; Product Development; Organizations; Business Processes; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Strategy; Adaptation; Adoption; Technological Innovation; Information Infrastructure; Information Technology; Technology Industry; Information Technology Industry; United States
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Datar, Srikant M., Amram Migdal, and Paul Hamilton. "IBM: Design Thinking." Harvard Business School Case 121-007, April 2021. (Revised June 2021.)
  • 15 Sep 2022
  • Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

floor interacting with people every single day,” says Bojinov. “You really need to focus on getting yourself exposed to novel information.” Lessons for job seekers and recruiters The study demonstrates the usefulness of cultivating a... View Details
Keywords: by Michael Blanding
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