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    • All HBS Web  (2,662)
      • Faculty Publications  (706)

      Normative Social InfluenceRemove Normative Social Influence →

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      • Article

      When Does Familiarity Promote Versus Undermine Interpersonal Attraction? A Proposed Integrative Model from Erstwhile Adversaries

      By: Eli J. Finkel, Michael I. Norton, Harry T. Reis, Dan Ariely, Peter A. Caprariello, Paul W. Eastwick, Jenna H. Frost and Michael R. Maniaci
      This article began as an adversarial collaboration between two groups of researchers with competing views on a longstanding question: Does familiarity promote or undermine interpersonal attraction? As we explored our respective positions, it became clear that the... View Details
      Keywords: Attraction; Relationship Stage Model; Adversarial Collaboration; Familiarity; Marketing
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      Finkel, Eli J., Michael I. Norton, Harry T. Reis, Dan Ariely, Peter A. Caprariello, Paul W. Eastwick, Jenna H. Frost, and Michael R. Maniaci. "When Does Familiarity Promote Versus Undermine Interpersonal Attraction? A Proposed Integrative Model from Erstwhile Adversaries." Perspectives on Psychological Science 10, no. 1 (January 2015): 3–19.
      • 2014
      • Article

      Are Patents Creative or Destructive?

      By: Tom Nicholas
      Current debate over patent aggregation has led to renewed interest in the long-standing question concerning whether patents are a creative or a destructive influence on the process of technological development. In this paper I examine the basic patent tradeoff between... View Details
      Keywords: Innovation; Incentives; Patents; Technological Innovation; Motivation and Incentives
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      Nicholas, Tom. "Are Patents Creative or Destructive?" Antitrust Law Journal 79, no. 2 (2014): 405–421.
      • September 2, 2014
      • Article

      Development of In-Group Favoritism in Children's Third-Party Punishment of Selfishness

      By: Jillian J. Jordan, Katherine McAuliffe and Felix Warneken
      When enforcing norms for cooperative behavior, human adults sometimes exhibit in-group bias. For example, third-party observers punish selfish behaviors committed by out-group members more harshly than similar behaviors committed by in-group members. Although evidence... View Details
      Keywords: Ontogeny; Cooperation; Equality and Inequality
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      Jordan, Jillian J., Katherine McAuliffe, and Felix Warneken. "Development of In-Group Favoritism in Children's Third-Party Punishment of Selfishness." Proceedings of the National Academy of Sciences 111, no. 35 (September 2, 2014): 12710–12715.
      • Fall 2014
      • Article

      Seesaws and Social Security Benefits Indexing

      By: Matthew Weinzierl
      The price indexation of Social Security benefit payments has emerged in recent years as a flashpoint of debate in the United States. I characterize the direct effects that changes in that price index would have on retirees who differ in their initial wealth at... View Details
      Keywords: Retirement; Compensation and Benefits; United States
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      Weinzierl, Matthew. "Seesaws and Social Security Benefits Indexing." Brookings Papers on Economic Activity (Fall 2014): 137–196.
      • Article

      The (Perceived) Meaning of Spontaneous Thoughts

      By: Carey K. Morewedge, Colleen Giblin and Michael I. Norton
      Spontaneous thoughts, the output of a broad category of uncontrolled and inaccessible higher-order mental processes, arise frequently in everyday life. The seeming randomness by which spontaneous thoughts arise might give people good reason to dismiss them as... View Details
      Keywords: Spontaneous Thoughts; Self-Insight; Meaning; Attribution; Judgment And Decision Making; Decision Making; Cognition and Thinking
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      Morewedge, Carey K., Colleen Giblin, and Michael I. Norton. "The (Perceived) Meaning of Spontaneous Thoughts." Journal of Experimental Psychology: General 143, no. 4 (August 2014): 1742–1754.
      • July 2014
      • Teaching Note

      Rebecca S. Halstead: Steadfast Leadership

      By: Boris Groysberg and Deborah Bell
      The case reviews Rebecca Halstead's career history, detailing how, through her personal attributes, skills, experiences, challenges, and organizational practices she developed into a successful leader and commander in the U.S. Army. The teaching note discusses... View Details
      Keywords: Strategy And Leadership; Leadership And Managing People; Working Conditions; Groups and Teams; Competitive Strategy; Personal Development and Career; Organizational Culture; Personal Characteristics; Leadership Style; Gender; Power and Influence
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      Groysberg, Boris, and Deborah Bell. "Rebecca S. Halstead: Steadfast Leadership." Harvard Business School Teaching Note 414-080, July 2014.
      • 17 Jul 2014
      • Panel Discussion

      Monitoring the Monitors: How Social Factors Influence Supply Chain Auditors

      By: Jodi L. Short and Michael W. Toffel
      Keywords: CSR; Corporate Accountability; Corporate Social Responsibility; Outsourced Production; Outsourcing; Sustainability; Sustainability Management; Auditing; Audit Quality; Gender; Conflicts Of Interest; Bias; Apparel and Accessories Industry; Electronics Industry; Manufacturing Industry; China; India; Pakistan; Bangladesh; Mexico; Brazil; Viet Nam; Indonesia; Philippines; Sri Lanka; Taiwan; South Korea
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      Short, Jodi L., and Michael W. Toffel. "Monitoring the Monitors: How Social Factors Influence Supply Chain Auditors." Elevate Limited Webinar, July 17, 2014. (Webinar coordinated by Elevate Limited.)
      • 4 Jul 2014 - 7 Jul 2014
      • Talk

      I'm Just Passionate!: Attributing Emotional Displays to Passion versus Emotionality

      By: Elizabeth Baily Wolf and Alison Wood Brooks
      People often express emotions at work that violate workplace display rules. In particular, expressing self-focused sadness is often viewed as inappropriate. Across three experimental studies, we find that the attributions that people make for their inappropriate... View Details
      Keywords: Passion; Emotion; Display Rules; Emotions
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      Wolf, Elizabeth Baily, and Alison Wood Brooks. "I'm Just Passionate! Attributing Emotional Displays to Passion versus Emotionality." International Association for Conflict Management Annual Conference, Leiden, The Netherlands, July 4–7, 2014.
      • June–July 2014
      • Article

      Language as a Lightning Rod: Power Contests, Emotion Regulation, and Subgroup Dynamics in Global Teams

      By: Pamela J. Hinds, Tsedal Neeley and Catherine Durnell Cramton
      Through an ethnographic study comprised of interviews with and observations of 96 globally distributed members in six software development teams, we propose a model that captures how asymmetries in language fluency contribute to an us vs. them dynamic so common in... View Details
      Keywords: Equality and Inequality; Communication Intention and Meaning; Groups and Teams; Applications and Software; Emotions; Cross-Cultural and Cross-Border Issues; Power and Influence; Information Technology Industry
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      Hinds, Pamela J., Tsedal Neeley, and Catherine Durnell Cramton. "Language as a Lightning Rod: Power Contests, Emotion Regulation, and Subgroup Dynamics in Global Teams." Journal of International Business Studies 45, no. 5 (June–July 2014): 536–561.
      • 2014
      • Working Paper

      Non-Adherence in Health Care: A Positive and Normative Analysis

      By: Mark Egan and Tomas J. Philipson
      Non-adherence in health care results when a patient does not initiate or continue care that a provider has recommended. Previous research identifies non-adherence as a major source of waste in US health care, totaling approximately 2.3% of GDP, and have proposed a... View Details
      Keywords: Health Care and Treatment; Behavior; Economics; Analysis; Mathematical Methods
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      Egan, Mark, and Tomas J. Philipson. "Non-Adherence in Health Care: A Positive and Normative Analysis." NBER Working Paper Series, No. 20330, July 2014. (Previously titled, "Health Care Adherence and Personalized Medicine.")
      • 2014
      • Article

      Thought Calibration: How Thinking Just the Right Amount Increases One’s Influence and Appeal

      By: Daniella Kupor, Zakary L. Tormala, Michael I. Norton and Derek D. Rucker
      Previous research suggests that people draw inferences about their attitudes and preferences based on their own thoughtfulness. The current research explores how observing other individuals make decisions more or less thoughtfully can shape perceptions of those... View Details
      Keywords: Thoughtfulness; Liking; Social Influence; Decisions; Attitudes; Cognition and Thinking; Power and Influence
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      Kupor, Daniella, Zakary L. Tormala, Michael I. Norton, and Derek D. Rucker. "Thought Calibration: How Thinking Just the Right Amount Increases One’s Influence and Appeal." Social Psychological & Personality Science 5, no. 3 (April 2014): 263–270.
      • June 2014
      • Article

      Informal Peer Interaction and Practice Type as Predictors of Physician Performance on Maintenance of Certification Examinations

      By: Melissa A. Valentine, S. Barsade, Amy C. Edmondson, A. Gal and R. Rhodes
      Context: Physicians can demonstrate mastery of the knowledge that supports continued clinical competence by passing a Maintenance of Certification exam. Exam performance depends on professional learning and development, which may be enhanced by informal routine... View Details
      Keywords: Training; Health Care and Treatment; Performance; Social and Collaborative Networks; Learning; Health Industry
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      Valentine, Melissa A., S. Barsade, Amy C. Edmondson, A. Gal, and R. Rhodes. "Informal Peer Interaction and Practice Type as Predictors of Physician Performance on Maintenance of Certification Examinations." JAMA Surgery 149, no. 6 (June 2014): 597–603.
      • Article

      Turnkey or Tailored? Relational Pluralism, Institutional Complexity, and the Organizational Adoption of More or Less Customized Practices

      By: Ryan Raffaelli and Mary Ann Glynn
      We examine how the organizational adoption of new practices is influenced by relational pluralism, i.e., an organization's multiple ties to actors inside and outside its industry. We theorize that institutional mechanisms of practice diffusion underlying relational... View Details
      Keywords: Networks; Corporate Social Responsibility and Impact; Business Processes; Adoption; Customization and Personalization
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      Raffaelli, Ryan, and Mary Ann Glynn. "Turnkey or Tailored? Relational Pluralism, Institutional Complexity, and the Organizational Adoption of More or Less Customized Practices." Academy of Management Journal 57, no. 2 (April 2014): 541–562.
      • 28 Mar 2014
      • Talk

      Monitoring the Monitors: How Social Factors Influence Supply Chain Auditors

      By: Michael W. Toffel
      Citation
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      Toffel, Michael W. "Monitoring the Monitors: How Social Factors Influence Supply Chain Auditors." Management & Organizations Department Seminar, Leonard N. Stern School of Business, March 28, 2014.
      • 2014
      • Book

      Can China Lead? Reaching the Limits of Power and Growth

      By: Regina M. Abrami, William C. Kirby and F. Warren McFarlan
      At the time of the American Revolution, China was the strongest, richest, and most powerful civilization in the world. The Great Qing Empire ruled China and dominated East Asia by a combination of power and cultural prestige. China's economy was the world's largest.... View Details
      Keywords: Economic Systems; Leadership; Power and Influence; China
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      Abrami, Regina M., William C. Kirby, and F. Warren McFarlan. Can China Lead? Reaching the Limits of Power and Growth. Harvard Business Review Press, 2014.
      • 2013
      • Working Paper

      Separating Homophily and Peer Influence with Latent Space

      By: Joseph P. Davin, Sunil Gupta and Mikolaj Jan Piskorski
      We study the impact of peer behavior on the adoption of mobile apps in a social network. To identify social influence properly, we introduce latent space as an approach to control for latent homophily, the idea that "birds of a feather flock together." In a series of... View Details
      Keywords: Social Influence; Social Network; Mobile App; Peer Effects; Latent Homophily; Latent Space; Proxy Variables; Familiarity; Behavior; Consumer Behavior; Applications and Software; Social and Collaborative Networks; Mobile and Wireless Technology; Power and Influence; Social Media
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      Davin, Joseph P., Sunil Gupta, and Mikolaj Jan Piskorski. "Separating Homophily and Peer Influence with Latent Space." Harvard Business School Working Paper, No. 14-053, January 2014.
      • Article

      Do Group Dynamics Influence Social Capital Gains Among Microfinance Clients? Evidence from a Randomized Experiment in Urban India

      By: Natalia Rigol, Benjamin Feigenberg, Erica Field, Rohini Pande and Shayak Sarkar
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      Rigol, Natalia, Benjamin Feigenberg, Erica Field, Rohini Pande, and Shayak Sarkar. "Do Group Dynamics Influence Social Capital Gains Among Microfinance Clients? Evidence from a Randomized Experiment in Urban India." Journal of Policy Analysis and Management 33, no. 4 (Fall 2014): 932–949.
      • 2014
      • Book

      Great Power, Peace, and American Primacy: The Origins of a New International Order

      By: Josh Baron
      This book explains the period of great power peace in the last fifty years and outlines the path to perpetuating it. Drawing on the Realist tradition and challenging conventional wisdom about the causes of American primacy, Baron explores contributions to peace made by... View Details
      Keywords: Globalization; International Relations; Power and Influence; Conflict and Resolution; United States
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      Baron, Josh. Great Power, Peace, and American Primacy: The Origins of a New International Order. Palgrave Macmillan, 2014.
      • January–February 2014
      • Article

      IDEO's Culture of Helping

      By: Teresa Amabile, Colin M. Fisher and Julianna Pillemer
      Leaders can do few things more important than encouraging helping behavior within their organizations. In the highest-performing companies, it is a norm that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency... View Details
      Keywords: Management Style; Behavior; Attitudes; Organizational Culture; Relationships; Social and Collaborative Networks
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      Amabile, Teresa, Colin M. Fisher, and Julianna Pillemer. "IDEO's Culture of Helping." Harvard Business Review 92, nos. 1-2 (January–February 2014): 54–61.
      • 26 Feb 2015 - 28 Feb 2015
      • Conference Presentation

      Is That All There Is to Happiness?

      By: J. Phillips, C. Mott, Julian De Freitas, J. Gruber and J. Knobe
      Happiness researchers have started to converge on a conception of happiness that involves some combination of high positive affect, low negative affect, and high life satisfaction. We present three studies which demonstrate that the ordinary understanding... View Details
      Keywords: Moral Sensibility; Happiness; Personal Characteristics
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      Phillips, J., C. Mott, Julian De Freitas, J. Gruber, and J. Knobe. "Is That All There Is to Happiness?" Paper presented at the 16th Society for Personality and Social Psychology Annual Meeting, Long Beach, CA, United States, February 26–28, 2015.
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