Publications

Profile

Luc Sirois

The health care industry needs so much improvement, it will take a whole movement to fix it. “The more leaders, the better,” says Luc Sirois (MBA 1997), who sees progress coming not through a single organization, but rather from groups of passionate View Details

Keywords: Health Care; Technology; Nonprofit / Government

01 Sep 2007
News

To The Rescue

access to immediate help in the event of a medical, police, or fire emergency. RAJU’S BRAINCHILD: In just two years, EMRI’s ambulances have delivered life-saving medical service to more than 11,000 people in... View Details

Keywords: Garrett M. Graff; emergency response networks; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services

01 Mar 2007
News

Winter Break Just Got Educational

experiences that complement and extend classroom learning. One group explored China, another volunteered their services in New Orleans, and the third participated in a campus-based program focused on health sciences. For years, students... View Details

Keywords: immersion; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services

May 2007 (Revised September 2007)
Case

Cleveland Clinic

By: Frances X. Frei, Amy C. Edmondson, Christine van Keuren and Eliot Sherman

Cleveland Clinic is consistently ranked among the nation's most eminent hospitals, and for decades has been a leader in pioneering cardiac care. This case evaluates the methods, processes, and personnel that the hospital has cultivated over the years in order to... View Details

Keywords: Health Care and Treatment; Medical Specialties; Innovation and Invention; Service Delivery; Expansion; Health Industry; Cleveland

October 2003 (Revised February 2010)
Case

The Duke Heart Failure Program

By: Richard M.J. Bohmer and Laura Feldman

Duke University Health System has for the past five years operated a specialized clinic for the management of congestive heart failure, a very common and costly condition in the surrounding community. Nurse practitioners, whose work is guided by highly specified... View Details

Keywords: Health Care and Treatment; Health Disorders; Medical Specialties; Time Management; Service Delivery; Service Operations; Outcome or Result; Health Industry

Web

Health Plans - Institute For Strategy And Competitiveness

services Share information with providers to enable improved outcomes and cost measurement Assist in coordinating patient care across the care cycle and across medical conditions Direct care to appropriate... View Details

01 Mar 2009
News

A New Approach to Health-Care Reform

patients’ needs. Today’s doctors work in a system where they are rewarded by Medicare and insurance companies for the number and cost of the services they provide rather than by the value of those services... View Details

Keywords: Deborah Blagg; Health, Social Assistance

December 2009 (Revised May 2012)
Case

Koo Foundation Sun Yat-Sen Cancer Center: Breast Cancer Care in Taiwan

By: Michael E. Porter, Jennifer F Baron and C. Jason Wang

Taiwan's Koo Foundation Sun Yat-Sen Cancer Center has developed an integrated, team-based care delivery model for breast cancer care that is being expanded to other cancer types in 2009. A decade earlier, President and CEO Dr. Andrew Huang and the Center had worked... View Details

Keywords: Health Care and Treatment; Medical Specialties; Service Delivery; Outcome or Result; Performance Effectiveness; Quality; Integration; Health Industry; Insurance Industry; Taiwan