Publications

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27 Jun 2005
Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

be open and forthcoming about their business model. As Asian companies seek access to world capital markets, they will move toward professional managers who will employ leadership styles more akin to those... View Details

Keywords: by D. Quinn Mills

August 2014
Case

Opening the Valve: From Software to Hardware (A)

By: Ethan Bernstein, Francesca Gino and Bradley Staats

Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee... View Details

Program

Ascending the Peak: Finding the Leader Within—Virtual

Management Excellence. Learn More Key Benefits Ascending the Peak: Finding the Leader Within—Virtual is for mid-career professionals ready to advance their organization—and career—with greater purpose and focus. By concentrating on eight... View Details

24 Apr 2017
Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

decisions to build great global companies. If businesses are managed without courageous leadership, then R&D programs, product pipelines, investments in emerging markets, and employees’ commitment to the company’s mission all wither.... View Details

Keywords: by Bill George; Auto; Food & Beverage

2011
Case

Wrapitup

By: W. Earl Sasser

A restaurant chain based in California offers made-to-order sandwich wraps using fresh, healthy ingredients. The founders of the company take a very active role in day-to-day business and tightly control every aspect of the restaurant operation from hiring store... View Details

Keywords: Service Operations; Governance Controls; Revenue; Employee Relationship Management; Planning; Customer Satisfaction; Problems and Challenges; Profit; Change Management; Compensation and Benefits; Leadership Style; Service Industry; California

October 1984 (Revised March 1999)
Case

NIKE (E)

Provides the background for a discussion of Nike (E1), (E2), and (E3). Outlines Nike's senior management group's early program to deal with the company's increasingly difficult competitive circumstance. View Details

Keywords: Management Style; Competition; Situation or Environment; Management Teams; Apparel and Accessories Industry; Sports Industry

January 1988 (Revised March 1995)
Supplement

Digital Equipment Corp.: The Endpoint Model (B1)

By: David A. Garvin

Should follow Digital Equipment Corp.: The Endpoint Model (A). The plant manager has been promoted and students must decide what kind of individual--background, training, personal style, etc.--they would like to replace him. View Details

Keywords: Training; Leadership Style; Management Succession; Identity; Technology; Technology Industry

February 1992 (Revised October 1996)
Case

CUC International, Inc. (A)

By: Krishna G. Palepu and Paul M. Healy

The case series examines the role of financial reporting and corporate finance policies as vehicles for communication between managers and outside investors. This case describes management's concern that the company's stock is undervalued because analysts viewed the... View Details

Keywords: Financial Reporting; Stocks; Financial Management; Decisions; Economic Slowdown and Stagnation; Management Style; Management Practices and Processes; Business and Shareholder Relations; Value; Financial Services Industry

December 2014 (Revised January 2018)
Background Note

Troubled Marriages

By: Rosabeth Moss Kanter and Daniel Fox

Compilation of articles looking at merger integration strategies: "business marriages." Problems of culture, management style, and business goals are revealed. View Details

Keywords: Mergers and Acquisitions; Goals and Objectives; Management Style; Mission and Purpose; Organizational Culture; Problems and Challenges

Web

South Asia - Global

business issues, helping to build intellectual capital on this important region. Further, the IRC is home to an HBS style classroom, allowing for regional business leaders to experience our faculty and the hallmark case study method in... View Details

13 Aug 2020
Research & Ideas

6 Ways to Support COVID-Weary Employees

the pandemic. About the Author Dina Gerdeman is a senior writer at Harvard Business School Working Knowledge. [Image: Nikola Stojadinovic ] Related Reading Fighting the COVID Blues: Advice from Business Research What Leaders Can Do to Fight the COVID Fog COVID's... View Details

Keywords: by Dina Gerdeman

September 2001 (Revised June 2005)
Case

Stevenson Industries (A)

By: John A. Davis and Kacie LaChapelle

Simon Carlson, chairman of the board of his family's fourth-generation industrial company, must decide how to deal with his conflict with the company's nonfamily CEO. Hired by the board just 15 months earlier to pursue growth more aggressively, CEO Paul Steel has upset... View Details

Keywords: Family Business; Management Succession; Management Style; Governing and Advisory Boards; Management Teams; Rank and Position; Organizational Culture; Decision Making; Manufacturing Industry

25 Oct 2012
Research & Ideas

Developing the Global Leader

development," says Professor of Management Practice William George, the former chairman and chief executive officer of Medtronic. “We're looking to companies to create a global cadre of people who are comfortable operating anywhere... View Details

Keywords: by Julia Hanna

27 Aug 2014
Lessons from the Classroom

Learning From Japan’s Remarkable Disaster Recovery

reactors. Business management students are learning the lessons of Japan'scontinuing recovery from the double-disaster earthquake and tsunami.Photo: iStockPhoto Teaching And Learning Devastated but rebuilding, the Tohoku region is a... View Details

Keywords: by Sean Silverthorne; Energy; Utilities; Retail

September 2019
Case

JTC: Stronger Together with Shared Ownership

By: Ethan Bernstein and Daniela Beyersdorfer

Nigel Le Quesne, CEO of Jersey-based financial services firm JTC, firmly believed that "shared ownership" was at the heart of his company’s successful track record. The firm had seen its revenues, profits, and number of clients and staff grow steadily throughout its... View Details

Keywords: Ownership; Employee Ownership; Leadership Style; Compensation and Benefits; Organizational Culture; Employee Stock Ownership Plan; Going Public; Mission and Purpose; Management Practices and Processes; Human Resources; Financial Services Industry; Channel Islands; Europe; United States

June 2010 (Revised November 2011)
Case

Zensar: The Future of Vision Communities (A)

By: David A. Garvin and Rachna Tahilyani

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details

Keywords: Human Resources; Collaborative Innovation and Invention; Leadership Style; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Cooperation; Information Technology Industry; India