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Show Results For
- All HBS Web
(4,350)
- People (15)
- News (1,072)
- Research (2,500)
- Events (16)
- Multimedia (66)
- Faculty Publications (1,384)
- February 2014 (Revised January 2024)
- Case
Go Mobile: Aligning District Managers and Store Teams
By: Tatiana Sandino
Indian cell phone retailer Go Mobile had implemented high-powered incentives to motivate its store employees to behave as owners and provide exceptional service. As the company scaled up, it faced multiple challenges in building a layer of district managers that were... View Details
Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Telecommunications Industry; India
Sandino, Tatiana. "Go Mobile: Aligning District Managers and Store Teams." Harvard Business School Case 114-034, February 2014. (Revised January 2024.)
- 12 Mar 2012
- Research & Ideas
Crowded at the Top: The Rise of the Functional Manager
It's getting a little less lonely at the top. So says recent research that reports a dramatic change in the top management structure of large US firms. According to a survey of some 300 Fortune 500 companies, the number of View Details
Keywords: by Carmen Nobel
- 24 Aug 2020
- Working Paper Summaries
Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies
- 07 Mar 2005
- What Do You Think?
Should Business Management Be Regarded as a Profession?
Summing Up Many of this month's respondents appear to agree that business management is a profession, but certification will do little to influence its practice. Of course, we may have a bit of a response bias here, since respondents... View Details
Keywords: by James Heskett
- 2017
- Article
Making Transparency Transparent: The Evolution of Observation in Management Theory
By: Ethan Bernstein
Observation is key to management scholarship and practice. Yet a holistic view of its role in management has been elusive, in part due to shifting terminology. The current popularity of the term “transparency” provides the occasion for a thorough review, which finds... View Details
Keywords: Transparency; Privacy; Observation; Tracking; Monitoring; Surveillance; Learning; Control; Disclosure; Process Visibility; Organizations; Theory; Information Technology; Relationships; Measurement and Metrics; Management Practices and Processes; Leadership; Law; Knowledge; Human Resources; Communication
Bernstein, Ethan. "Making Transparency Transparent: The Evolution of Observation in Management Theory." Academy of Management Annals 11, no. 1 (2017): 217–266.
- Fourth Quarter 2007
- Article
Contingent Claims Approach to Measuring and Managing Sovereign Credit Risk
By: Dale . F. Gray, Robert C. Merton and Zvi Bodie
This paper proposes a new approach to measure, analyze, and manage sovereign risk based on the theory and practice of modern contingent claims analysis (CCA). The paper provides a new framework for adapting the CCA model to the sovereign balance sheet in a way that can... View Details
Keywords: Credit; Investment; Sovereign Finance; Risk Management; Emerging Markets; Market Transactions; Mathematical Methods; Valuation
Gray, Dale . F., Robert C. Merton, and Zvi Bodie. "Contingent Claims Approach to Measuring and Managing Sovereign Credit Risk." Special Issue on Credit Analysis. Journal of Investment Management 5, no. 4 (Fourth Quarter 2007): 5–28.
- Web
Law, Management and Entrepreneurship - Course Catalog
HBS Course Catalog Law, Management and Entrepreneurship Course Number 1540 Senior Lecturer John Batter Fall; Q1Q2; 3.0 credits Exam Senior Lecturer John Batter Spring; Q3Q4; 3.0 credits Exam Career Focus: Every MBA should understand how... View Details
- 07 Jul 2008
- Research & Ideas
Innovation Corrupted: How Managers Can Avoid Another Enron
Enron was an innovative company, and its downfall can be traced to supreme arrogance bred by considerable success, some extremely poor diversification decisions, and poorly conceived and implemented administrative practices that led, over... View Details
- 2010 - 2010
- Conference Presentation
Teams at the Top: Revisiting the Structure and Effects of Strategic Work in Top Management
By: James R. Dillon
This paper examines the usage and effects of small work groups by top management in the course of guiding an organization's strategy process. Reviewing evidence from research literatures on strategy process, strategic leadership, and small groups, I propose that a... View Details
- Web
General Management Awards & Honors - Faculty & Research
, 1996). William C. Kirby : Awarded an Honorary Professorship by Peking University in 1996. Peter Tufano : Winner of the 1996 Smith Breeden Prize for Outstanding Paper in the Journal of Finance for "Who Manages Risk? An Empirical... View Details
- 25 Nov 2013
- Research & Ideas
Hiding From Managers Can Increase Your Productivity
themselves. As such, the researchers noticed that production seemed to slow down whenever the employees knew they were being watched. The level of workplace transparency meant that just as managers could see their employees more easily,... View Details
- June 2001
- Exercise
Strategic Human Resource Management Applications Exercise
By: Michael Beer
Overview of a method for diagnosing and developing an organization's capability to achieve its goals and implement its strategy, with exercises for application. A rewritten version of an earlier exercise. View Details
Keywords: Competency and Skills; Goals and Objectives; Management Practices and Processes; Organizational Design; Strategy
Beer, Michael. "Strategic Human Resource Management Applications Exercise." Harvard Business School Exercise 401-044, June 2001.
- 12 Feb 2014
- Working Paper Summaries
Management Practices, Relational Contracts, and the Decline of General Motors
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
processes, not universal rules. Nor should they assume that workers’ preferences will remain static. As we move from one next normal to a subsequent one, their needs will change just as those of the company do. Joseph B. Fuller (@JosephBFuller) is a professor of View Details
Keywords: by Kristen Senz
- 08 Apr 2011
- News
Management Matters In Health Care, Too
The key finding is that improving hospital management practices is a highly effective way to increase quality and efficiency of care. Management improvements can come as... View Details
- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
"Artful," because it derives from the theory and practice of collaborative art and requires an artist-like attitude from managers and team members. "Making," because it requires that you... View Details
Keywords: by Rob Austin & Lee Devin
- Web
Managing Human Capital - Course Catalog
HBS Course Catalog Managing Human Capital Course Number 2060 Associate Professor Ethan Bernstein Fall; Q1Q2; 3.0 credits 28 Sessions Paper Career Focus The Managing Human Capital course has been specifically... View Details
- 14 Mar 2023
- Blog Post
How Inclusive Managers Create Glass-Shattering Organizations
and co-author of the book, Glass Half-Broken: Shattering the Barriers That Still Hold Women Back at Work. “They have lots of opportunity to change the structures themselves.” The authors of Glass Half-Broken weave academic research with View Details
- Web
Accounting & Management Awards & Honors - Faculty & Research
Accounting & Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students 2024 Ethan C. Rouen : Winner of the 2024 Best Paper Award at the Fox and Haskayne Accounting Conference for "Sustainability Meets... View Details