Continuing Care - Publications - Faculty & Research

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Events - Business History

corporations have created positions of Corporate Sustainability Officer with the goal of achieving steady improvements in their sustainability performance. Despite substantial academic research and management attention, complex ecological challenges View Details

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Interviewing - Alumni

valuable opportunity for me to understand the exciting projects already underway. As I mentioned, I continue to be extremely interested in Alpha Galactic, particularly the AGO Division. My consulting background and health View Details

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My Summer of Joy with the National Parks Service - Recruiting

health care roles, and I was completely torn. Do I accept the role with NPS, or continue to engage with the career path I thought I wanted before school? So many ECs I had talked to had had 50/50 experiences... View Details

28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

entrepreneurial culture, knowing experimentation would be critical to discovering how data could be woven into the company’s business practices. His colleagues followed this mantra: develop, test, measure. Yet they couldn’t just continue... View Details

Keywords: by Dina Gerdeman; Retail

24 Jan 2005
Research & Ideas

Rethinking Activity-Based Costing

minutes) of the resources supplied during the quarter has been used for productive work, and hence, only about 83 percent of the total expenses of $560,000 were assigned to customers or products during this period. This takes care of the... View Details

Keywords: by Robert S. Kaplan & Steven R. Anderson

29 Mar 2022
Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

in influencing younger generations of leaders. In numerous instances, so did the continuing influence of the ideas of Mahatma Gandhi. “[In India], our protagonists talked, unprompted actually, about a sense of mission for society, the... View Details

Keywords: by Sean Silverthorne

08 Aug 2017
First Look

First Look at Research and Ideas, August 8, 2017

achieved global acclaim by launching successful missions to the moon and Mars at a fraction of the cost of prior Western missions. It is now faced with an important strategic dilemma—whether to continue exploring deep space in... View Details

Keywords: Sean Silverthorne

26 Apr 2011
First Look

First Look: April 26

supplement:http://cb.hbsp.harvard.edu/cb/product/711033-PDF-ENG Primedic—Providing Primary Care in Mexico Richard G. Hamermesh, Regina Garcia Cuellar, and Lauren MarguliesHarvard Business School Case 811-040 Primedic is a Mexican start-up... View Details

Keywords: Sean Silverthorne

01 Aug 2022
What Do You Think?

Does Religious Belief Affect Organizational Performance?

its usual ugly head as an analytic tool here, but there are other efforts in this relatively careful study to associate cause with effect. Putting those concerns aside, the value of this research, like other serious efforts, is most often... View Details

Keywords: Re: James L. Heskett

04 Apr 2024
News

The Making of a Medical Milestone

On March 16, doctors at the Massachusetts General Hospital made history when they successfully transplanted a kidney from a genetically modified pig to a living human. The groundbreaking procedure marked a significant milestone in animal-to-human transplant, or... View Details

Keywords: Margie Kelley

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

would not have risen to what is now, a $2.5-billion-a-year industry, without a revolutionary shift to outside-in thinking that allowed companies such as Fresh Express to realize that busy consumers wanted companies to make the whole salad for them rather than simply... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

09 Oct 2018
First Look

New Research and Ideas, October 9, 2018

feedback on its development. Management had to answer the following questions: What should they do next at Zebra? Should they work on the accuracy of the already developed algorithms or continue to develop many new tools? If they chose to... View Details

Keywords: Dina Gerdeman

28 Sep 2011
Research & Ideas

The Profit Power of Corporate Culture

sales per employee). Higher employee continuity leads to better customer relationships that contribute to greater customer loyalty, lower marketing costs, and enhanced sales." Whatever it is and whatever its benefits, a recent survey... View Details

Keywords: by Sean Silverthorne

01 Jun 2023
News

Curb Appeal

trash collection to snow removal. If the forecast is correct, DSNY will have to clear 5 to 6 inches from 6,500 miles of city streets—a task that involves fitting plows to 2,000 garbage trucks and salt spreaders while continuing to collect... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

13 Feb 2020
Book

Open Your Organization to Honest Conversations

careful to avoid saying things that might inhibit input. When an employee complains about a problem, for example, managers should resist the urge to correct the record or say things like, “That’s not true,” because it’s the kind of thing... View Details

Keywords: by Dina Gerdeman

05 May 2015
First Look

First Look: May 5

regulation by offshoring or by abandoning the market; or ignoring the regulation by continuing with entrenched business practices. The path a profit-maximizing firm will choose depends, in part, on the expected cost of non-compliance,... View Details

Keywords: Carmen Nobel

Web

Career Re-Entry & Flexible Work - Alumni

ready. Taking a Step Back Even the most ambitious and accomplished of HBS professionals will want, or need, to step back from business commitments to address more personal concerns, such as: Childcare and family growth Elder care and... View Details

15 Aug 2022
Book

University of the Future: Finding the Next World Leaders in Higher Ed

what kind of nation we’ve become if we let these most valuable assets slip into a period of decline.’” Why should elite private universities care about the decline of public schools? “Make no mistake: the slow-motion defunding of US... View Details

Keywords: by Dina Gerdeman; Education

15 Dec 2023
News

The Musts of 2023

Healthcare Exchange, where our purpose is to help reduce the cost of doing health care for citizens across the United States and in Europe, and bringing his Deep Purpose messaging to all of our employees creates so much engagement and... View Details

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Meet LASO: The HBS Latino Student Organization - MBA

Business & Environment Career Change Career and Professional Development Case Method Clubs Curriculum Digital Entrepreneurship FIELD Financial Aid Health Care Instagram Takeover JD/MBA Leadership Letters to Classmates MBA/MPP & MBA/MPA-ID... View Details

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