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  • Research Summary

Professor Hiatt’s research is aimed at discovering how institutional factors can affect sector growth and technology development and adoption by mediating and moderating uncertainty. His work encompasses two related research questions:

1) How can... View Details

  • 23 Oct 2013
  • Research & Ideas

Overcoming Nervous Nelly

danger of failing before, now your anxiety has made failure a foregone conclusion. We've all experienced the crippling effects of job performance anxiety. But far from being uniquely relegated to nightmare scenarios like the one outlined... View Details
Keywords: by Michael Blanding

    Coming Through When It Matters Most

    All teams would like to think they do their best work when the stakes are highest—when the company’s future or their own rests on the outcome of their projects. But too often something else happens. In extensive studies of teams at professional service firms,... View Details

    • December 2024
    • Article

    Coordinating the Energy Transition: Electrifying Transportation in California and Germany

    By: Nicholas Goedeking and Jonas Meckling
    California and Germany share ambitious emission reduction targets. Yet California is ahead of Germany in electrifying transportation by several metrics, including the number of public charging stations. We show that variation in the politics of coordination in... View Details
    Keywords: Electric Vehicles; Coordination; Technology Adoption; Infrastructure; Transportation; Government and Politics; Energy; Utilities Industry; Germany; California
    Related
    • 01 Aug 2023
    • What Do You Think?

    As Leaders, Why Do We Continue to Reward A, While Hoping for B?

    Mixed Signals, presents research findings that remind us again about failures to understand the complexities surrounding incentives and ways of avoiding or minimizing their unintended consequences. Most View Details
    Keywords: by James Heskett
    • 12 Jul 2004
    • Research & Ideas

    Enron’s Lessons for Managers

    Some events mark a generation. If a marker is a source of deep learning about ourselves, as Malcolm Salter believes it is, then the Enron crisis is exactly that for business people. Political scientists have the Bay of Pigs; engineers... View Details
    Keywords: by Martha Lagace
    • Program

    Leading and Building a Culture of Innovation

    take risks, experiment, and learn from failures Unleash the diverse talent in your organization to create "collective genius" Manage your network of relationships with colleagues, employees, and other stakeholders to break down barriers... View Details
    • Program

    Competing in the Age of Digital Platforms

    business Understand the unique dynamics of platform businesses and markets Identify the critical factors for success and failure of a platform View Details
    • 21 Apr 2010
    • Working Paper Summaries

    Why Do Firms Use Non-Linear Incentive Schemes? Experimental Evidence on Sorting and Overconfidence

    Keywords: by Ian Larkin & Stephen Leider
    • August 2003 (Revised August 2024)
    • Case

    Fighting the Battle of the Bulge—Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment

    By: Regina E. Herzlinger and John McDonough
    Many health care innovations appear successful; but fail. This is the first case in the Innovating Health Care course that investigates how to create successful health care innovations. It is part of the first module in the course. This module focuses on how to... View Details
    Keywords: Three Pillars; Industry Analysis; Health Care and Treatment; Innovation and Invention; Innovation and Management; Medical Specialties; Health Industry
    Related
    • 04 Mar 2024
    • What Do You Think?

    Do People Want to Work Anymore?

    (AdobeStock/Halfpoint) Sometimes we experience what Yogi Berra described as “déjà vu all over again.” It happened to me several weeks ago and left me wondering whether it’s déjà vu or whether things really have changed. Years ago, my colleague at Harvard View Details
    Keywords: by James Heskett
    • 14 Nov 2023
    • What Do You Think?

    Do We Underestimate the Importance of Generosity in Leadership?

    column Do Leaders Learn More From Success or Failure? If memorability is a measure, leaders appear to learn more from failure than from success. Dan Wallace emailed me about a case he remembered in an HBS class about an entrepreneur who... View Details
    Keywords: by James Heskett
    • 02 Dec 2002
    • Research & Ideas

    The Secret of How Microsoft Stays on Top

    of the company from Harvard Business School professors Marco Iansiti and Alan MacCormack. Their take: Microsoft wins through effective management of its intellectual property and an ability to spot and react to important trends before... View Details
    Keywords: by Sean Silverthorne
    • Web

    Marketing - Faculty & Research

    future. Recent Publications Don’t Let an AI Failure Harm Your Brand By: Julian De Freitas July–August 2025 | Article | Harvard Business Review How companies market their AI systems affects the repercussions... View Details
    • 30 Jan 2008
    • Working Paper Summaries

    Cost of External Finance and Selection into Entrepreneurship

    Keywords: by Ramana Nanda
    • 10 Sep 2001
    • Research & Ideas

    Do You Have Change Fatigue?

    you need heroic leaders in order to have meaningful, sustained change. Why Change Efforts Fail "Change is one of the few areas where experts have been in violent agreement for decades," declares David A. Garvin, Robert and Jane Cizik Professor of View Details
    Keywords: by Nick Morgan
    • January 2017 (Revised October 2023)
    • Case

    Classtivity: Payal's Pirouette

    By: Jeffrey J. Bussgang and Olivia Hull
    A few months after launching a new fitness technology product, the small staff of New York startup Classtivity gathers on a Saturday in April 2013 to take stock. With one successful pivot under its belt, Classtivity is finally generating revenue and enthusiasm among... View Details
    Keywords: Product Pivot; Boutique Fitness; Fitness Industry; Market Sizing; Consumer Technology; Bundling; Subscription Model; Two-sided Marketplace; ClassPass; Entrepreneurship; Venture Capital; Business Startups; Transition; Customer Focus and Relationships; Technological Innovation; Organizational Change and Adaptation; Customer Value and Value Chain; Marketing Strategy; Failure; Business Strategy; Technology Industry; Health Industry; New York (city, NY)
    Related
    • October 2013
    • Article

    Corporate Venturing

    By: Josh Lerner
    For decades, large companies have been wary of corporate venturing. But as R&D organizations face pressure to rein in costs and produce results, companies are investing in promising start-ups to gain knowledge and agility. The logic of corporate venturing is... View Details
    Keywords: Venture Capital; Knowledge Acquisition; Corporate Strategy; Research and Development; Business Startups; Innovation and Invention
    Related
    • 17 Dec 2012
    • Research & Ideas

    Teaming in the Twenty-First Century

    Even as academic journals and business sections of bookstores fill up with titles devoted to teams, teamwork, and team players, Harvard Business School Professor Amy C. Edmondson wonders if many might be... View Details
    Keywords: by Maggie Starvish
    • 27 Oct 2002
    • Research & Ideas

    Want a Happy Customer? Coordinate Sales and Marketing

    even more difficult than in the past. Why the concern about coordination between sales and marketing? Every business exists for financial performance—making money. We know generally how to measure it across different companies and... View Details
    Keywords: by Benson Shapiro