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- Faculty Publications (109)
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- All HBS Web (1,180)
- Faculty Publications (109)
- 28 Sep 2011
- Research & Ideas
The Profit Power of Corporate Culture
sales per employee). Higher employee continuity leads to better customer relationships that contribute to greater customer loyalty, lower marketing costs, and enhanced sales." Whatever it is and whatever its benefits, a recent survey showed that many View Details
Keywords: by Sean Silverthorne
- 28 Feb 2023
- Research & Ideas
Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note
Many American companies have made a four-year degree a default qualification for entry-level jobs, elevating an expensive university education—with a smattering of internship experience—above paths that might prepare young talent for... View Details
Keywords: by Michael Blanding
- 04 Sep 2019
- News
From Retail to Real Estate
traded national chain and generations-long family enterprise—until it was acquired by Walmart for $1.6 billion in 2009. As reported in the Bloomberg story, “Harvard Grad Solves His Family’s $1.6 Billion Liquidity Problem,” Ibañez was... View Details
- 01 Sep 2022
- What Do You Think?
Is It Time to Consider Lifting Tariffs on Chinese Imports?
stimulate debate about important issues in a community whose media were controlled at the time by one family with one point of view. It got me on a list prepared by an alumnus (and ignored by the person to whom he sent it, the President... View Details
Keywords: Re: James L. Heskett
- 20 Sep 2016
- First Look
September 20, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=51619 forthcoming American Economic Journal: Applied Economics Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment By: Edelman, Benjamin G., Michael Luca, and... View Details
Keywords: Sean Silverthorne
- Web
Marketing Awards & Honors - Faculty & Research
Scholar Award in Quantitative Marketing from the American Marketing Association (AMA). Shunyuan Zhang : Named Honorable Mention in 2025 for the Wyss Award for Excellence in Doctoral Student Mentoring. 2024 Eva Ascarza : Received the Wyss... View Details
- 15 Dec 2023
- News
The Musts of 2023
Merali (AMP 184, 2013): This is Munir Merali graduate of AMP 184 in 2014. I recently saw with my family the Oppenheimer movie, and what was moving in that was the struggle that the scientists were having developing this technology. And... View Details
- 10 Dec 2014
- Research & Ideas
Minimum Wage Debate Is Really About Social Values
and tax policy. A: You can think that people have only crude knowledge about the minimum wage and that they get it only from screaming people on TV and, to some extent, that's true. But on the other hand, there are people screaming on TV about the minimum wage. It may... View Details
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
discovering design principles that can act as building blocks to a great product or service experience. The teaching note outlines three examples, using real stories from students to illustrate each one: Solve problems with empathy and exceed expectations. “Our View Details
- 24 May 2017
- News
John J. Brennan, MBA 1980
1998 Named Chairman, Vanguard 2002 Publishes Straight Talk on Investing: What You Need to Know 2009 Retires from Vanguard 2009 Named head of FINRA Board of Governors 2012 Named Director, General Electric 2015 Elected Chair, University of Notre Dame Board of Trustees... View Details
Keywords: Susan Young
- Web
Cotting House | About
students, MBA fellowships, and faculty development each year. Cotting belonged to the fourth generation of a venerable New England family that figured prominently in the early development of Boston as a city and business center. Through... View Details
- 01 Dec 2019
- News
Bridging the Gap
came about over 25 years, the result of another civic- and business-led effort. And it’s wonderful, many agree. But there are still a good number of Chattanooga residents who’ve been left out of the picture. As in so many American cities,... View Details
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
expertise, and then gathering them in the quest for a common goal—the way Torsten Thiele, a European banker, helped get insurance companies together with NGOs to look at projects to improve the health of the oceans, which would certainly... View Details
Keywords: by Sean Silverthorne
- Web
Agents of Change: The Founding of the AASU - The Value of Business Education
Archives Films HBS Archival Collections Bibliography Site Credits Visiting the Exhibit More Baker Library Exhibits Baker Library Special Collections Among the most influential African American leaders of the late nineteenth century, W. E.... View Details
- 24 May 2017
- News
David G. Bradley, MBA 1977
Establishes Advisory Board Foundation, precursor to CityBridge Foundation 1997 Purchases National Journal 1999 Corporate Executive Board (CEB) IPO 1999 Purchases the Atlantic 2001 Advisory Board Company (ABC) IPO 2011 Helps free American... View Details
Keywords: Susan Young
- Web
Charts & Statistics - Leadership
Great American Business Leaders of the 20th Century Charts & Statistics Birthplace Education Gender & Ethnicity Tenure Birthplace of Leaders Foreigners Gain CEO Access After Mid-Century Pre-1950 Founder 73% View Details
- 28 May 2020
- Blog Post
How to Fit in at HBS
We immigrated from Colombia in the late 90s and lived the first decade of our American lives as undocumented immigrants after various attempts to adjust our immigration status failed. We joined the many first-generation immigrants who are... View Details
- Web
A Chronicle of the China Trade. The Papers of Augustine Heard & Co., 1840-1877
China Trade Bibliography Manuscript Collections Related Collections Site Credits “Business is too important and interesting not to be chronicled somehow,” Albert Heard wrote. 1 He was referring to his family’s firm, Augustine Heard & Co., which reigned among the... View Details
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
After earning a doctorate, Ashley Whillans received two tempting job offers: one in her hometown, where she could remain close to family and friends and work reasonable hours for the local government, and another that required a... View Details
Keywords: by Dina Gerdeman
- 09 Feb 2021
- News
Investing in Entrepreneurship
Courtesy Peter and Missy Crisp Courtesy Peter and Missy Crisp Peter O. Crisp (MBA 1960), a pioneering venture capitalist and philanthropist, is known for his firm’s investments in companies that have become household names: Intel, Apple, View Details
Keywords: Susan Young