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Show Results For
- All HBS Web
(3,881)
- People (16)
- News (907)
- Research (2,429)
- Events (22)
- Multimedia (47)
- Faculty Publications (1,810)
- 09 Aug 2013
- Research & Ideas
Read All About It: Digital CEO Buys Traditional Media!
third-party retail sales might cannibalize some of Amazon's own revenues in certain product categories. Then Amazon went a step further with its Prime membership announcement, offering participants free shipping for all transactions for... View Details
- 07 Aug 2012
- Research & Ideas
Off and Running: Professors Comment on Olympics
commercial buildings in the asset mix. Cities don't claim that office buildings, retail malls, or factories were built for the Games. Even Olympic housing is seldom successfully transformed into apartments or public housing once the... View Details
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
market share. Its Mach3 shaving system was a blockbuster product, but the company was suffering the effects of its own reliance on trade loading—the practice of offering discounts to retail customers at the end of a quarter in order to... View Details
Keywords: by Rosabeth Moss Kanter
- 01 Feb 1999
- News
Fred Lazarus: Art Work at the Office
Lazarus puts it, that have characterized his career. He enrolled at HBS directly out of Claremont McKenna College in Claremont, California, with plans of going into retailing. "Business school convinced me that retailing was not what I... View Details
Keywords: Jeffrey Lazar
- 08 Dec 2015
- First Look
December 8, 2015
increased service quality competition lead to customer defection, and which customers are most likely to defect? Our empirical analysis of 82,235 customers exploits the varying competitive dynamics in 644 geographically isolated markets in which a nationwide View Details
Keywords: Sean Silverthorne
- 18 Feb 2014
- First Look
First Look: February 18
a good investment? What are the risks associated with the project? Could Value Retail pursue its outlet strategy in Italy? Includes color exhibits. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 17 Aug 2010
- First Look
First Look: August 17
Users will learn how to produce and interpret demand curves and calculate the price elasticity of demand. The concepts of revenue, costs, contribution margin, gross margin, and net income will be introduced to inform profitability analyses. Finally, View Details
Keywords: Martha Lagace
- Research Summary
Overview
By: Ryan W. Buell
From creating flight itineraries online, to interacting with tellers to complete complex banking transactions, to engaging with the government to address civic problems, customers are playing an increasingly vital role in the performance of operations in a broadening... View Details
Keywords: Service Operations; Customer Satisfaction; Customer Retention; Customer Behavior; Operational Transparency; Customer Compatibility; Engagement; Customers; Decision Making; Design; Management; Operations; Quality; Relationships; Social Psychology; Technology; Value; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry
- January 2021 (Revised May 2021)
- Case
Ocado Group: Ready for the Future
By: José B. Alvarez, Damien McLoughlin and Natalie Kindred
Keywords: Growth and Development; Innovation and Invention; Innovation and Management; Innovation Strategy; Innovation Leadership; Strategy; Disruption; Disruptive Innovation; Internet and the Web; Consumer Behavior; Crisis Management; Customer Value and Value Chain; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; United Kingdom; United States; Europe
Alvarez, José B., Damien McLoughlin, and Natalie Kindred. "Ocado Group: Ready for the Future." Harvard Business School Case 521-061, January 2021. (Revised May 2021.)
- 16 Nov 2009
- Research & Ideas
The Times Captures History of American Business
chapter on consumption, for example, is by the late columnist William Safire, who wrote about how he came to own 38 shirts. His column is grouped with a reader's response and a set of stories about developments in the retail environment.... View Details
- 01 Jun 2016
- News
How Do We Win the Cyberwar?
for example, filters down to retailers or health care providers in any useful or timely way. There is some forward movement, though. Lefkowitz notes that the Department of Homeland Security began sharing threat data with private industry... View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
- 28 Feb 2005
- Research & Ideas
Amazon, eBay and the Bidding Wars
of its business that is hardly an auction market at all, as retail sellers use it as simply another channel to move goods that are in abundant supply. Sniping won't play a role in that part of the business, but it will no doubt continue... View Details
- Web
Bringing the Next Pandemic Vaccine to Your Doorstep with MIMIX - Blog: Health Supplement
biomaterial, fibroin that stabilizes vaccines, reducing or eliminating the need for cold-chain storage and distribution. Vaccines are now shippable and relatively shelf stable. Amazon and the USPS can deliver vaccines directly to patients. They can be purchased at... View Details
- 16 Feb 2021
- Blog Post
The Rise of The Sixes: Interview with CEO and Founder Franci Girard
remembered. “And I had a crisis of confidence looking at my experience and feeling insecure about wanting to pursue a career in fashion.” However, two elements of the HBS experience helped propel her forward in her fashion and retail... View Details
- 14 Aug 2012
- First Look
First Look: August 14
interest in the web platform so that they have real impact on retail corruption in India. Possible solutions discussed include teaming up with local governments and police, focusing attention on one or two Indian cities, and franchising... View Details
Keywords: Sean Silverthorne
- 23 Oct 2007
- First Look
First Look: October 23, 2007
square-foot retail complex, a hotel, and the Kodak Theatre, the future home of the Academy Awards. The second project was a mixed-use development, located on Sunset and Vine. This property had suffered a bad run of previous development... View Details
Keywords: Sean Silverthorne
- 01 Feb 2018
- News
HBS Professor Emeritus Hugo Uyterhoeven Dies at 86
has paid lower prices for a huge range of high-quality foreign-made goods. The resulting increase in the purchasing power of consumers’ income—combined with our highly efficient retail distribution system—has created a shopper’s paradise... View Details
- 15 Jan 2019
- First Look
New Research and Ideas, January 15, 2019
faster-growing companies to raise more capital. These results highlight the importance of institutions in enabling the provision of entrepreneurial capital to young companies. In Search of Organizational Alignment Using a 360-Degree Assessment System: A Field... View Details
Keywords: Dina Gerdeman
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=53958 Effects of a Tournament Incentive Plan Incorporating Managerial Discretion in a Geographically Dispersed Organization By: Deller, Carolyn, and Tatiana Sandino Abstract—Using retail... View Details
Keywords: Sean Silverthorne
- August 2018 (Revised May 2019)
- Case
Rev. Georgiette Morgan-Thomas & The American Hat Factory
By: Steven Rogers and Ariel Rogers
On a sunny Monday morning, Rev. Morgan-Thomas walked into her newly acquired hat factory thinking, “What have I gotten myself into? Things are worse than I imagined. Can I ever turn this company around given all of the known and unknown problems? Can I make it... View Details
Keywords: Millinery; Factory; B-to-B; B-to-C; Women's Hats; Crowns; Brims; Hat Maker; Custom; Wholesale; Arts; Buildings and Facilities; Business Ventures; Mergers and Acquisitions; Financial Crisis; Business History; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Pennsylvania
Rogers, Steven, and Ariel Rogers. "Rev. Georgiette Morgan-Thomas & The American Hat Factory." Harvard Business School Case 319-009, August 2018. (Revised May 2019.)