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  • All HBS Web  (5,103)
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Show Results For

  • All HBS Web  (5,103)
    • People  (18)
    • News  (949)
    • Research  (3,564)
    • Events  (14)
    • Multimedia  (50)
  • Faculty Publications  (2,507)
← Page 177 of 5,103 Results →
  • June 2009 (Revised October 2011)
  • Case

Mina O'Reilly at Logan Airport's TSA

By: Michel Anteby and Erin McFee
Mina O'Reilly, an officer at Logan Airport's Transportation Security Administration (TSA) in Boston, must discipline an employee responsible for a security breach that resulted in a 45-minute terminal closure during peak hours, a potential threat to traveler safety,... View Details
Keywords: Corporate Accountability; Employee Relationship Management; Organizational Culture; Air Transportation; Air Transportation Industry; Boston
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Anteby, Michel, and Erin McFee. "Mina O'Reilly at Logan Airport's TSA." Harvard Business School Case 409-116, June 2009. (Revised October 2011.)
  • February 2008 (Revised January 2009)
  • Background Note

Offshoring Day in BGIE and Strategy

By: Jan W. Rivkin and Troy Smith
Describes a set of activities in which students will participate before and during a day of classes on offshoring. The day's classes will examine the implications of offshoring for policy makers, business leaders, and workers. View Details
Keywords: Policy; Employees; Job Cuts and Outsourcing; Labor; Management; Strategy
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Rivkin, Jan W., and Troy Smith. "Offshoring Day in BGIE and Strategy." Harvard Business School Background Note 708-492, February 2008. (Revised January 2009.)
  • November 2007
  • Case

Differences at Work: Ben (A)

By: Sandra J. Sucher and Rachel Gordon
During a casual conversation one of Ben's professional colleagues unexpectedly makes an anti-Semitic remark. What should Ben do? View Details
Keywords: Prejudice and Bias; Behavior; Ethics; Religion; Employees; Diversity
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Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Ben (A)." Harvard Business School Case 408-012, November 2007.
  • November 2006 (Revised February 2007)
  • Case

Microsoft Xbox: Changing the Game?

By: Andrei Hagiu
In September 1999, the Microsoft Xbox team was wondering which strategic choices would give it the best chance against the upcoming Sony PlayStation 2. Initially called "Project Midway" within Microsoft, the console project was intended to counter the perceived threat... View Details
Keywords: Customers; Recruitment; Leadership; Management Teams; Multi-Sided Platforms; Two-Sided Platforms; Production; Strategy; Competition; Expansion; Video Game Industry; Texas
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Hagiu, Andrei. "Microsoft Xbox: Changing the Game?" Harvard Business School Case 707-501, November 2006. (Revised February 2007.)
  • February 2006 (Revised March 2006)
  • Case

Negotiating on Thin Ice: The 2004-2005 NHL Dispute (A)

By: Deepak Malhotra and Maly Hout
On September 15, 2004, the existing collective bargaining agreement (CBA) between the National Hockey League (NHL) and the National Hockey League Players' Association (NHLPA) expired. Because the two sides had failed to negotiate a new CBA by that date, NHL... View Details
Keywords: Negotiation Tactics; Negotiation Participants; Trust; Sports; Compensation and Benefits; Sports Industry; United States
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Malhotra, Deepak, and Maly Hout. "Negotiating on Thin Ice: The 2004-2005 NHL Dispute (A)." Harvard Business School Case 906-038, February 2006. (Revised March 2006.)
  • March 2002
  • Teaching Note

Akamai's Underwater Options (A) and (B) TN

By: Brian J. Hall and Jonathan Lim
Teaching Note for (9-902-069) and (9-902-195). View Details
Keywords: Stock Options; Employee Stock Ownership Plan
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Hall, Brian J., and Jonathan Lim. "Akamai's Underwater Options (A) and (B) TN." Harvard Business School Teaching Note 902-200, March 2002.
  • October 1993 (Revised July 1997)
  • Case

Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)

By: Roy D. Shapiro and Michael D. Watkins
AT&T's Universal Card Services (UCS) has been extremely successful during its short lifetime. Dedicated to improving service quality and customer satisfaction, chief quality officer Rob Davis and his quality team have designed and put into place an unusual measurement... View Details
Keywords: Customer Satisfaction; Policy; Compensation and Benefits; Performance Evaluation; Quality; System; Telecommunications Industry
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Shapiro, Roy D., and Michael D. Watkins. "Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)." Harvard Business School Case 694-047, October 1993. (Revised July 1997.)
  • February 1997 (Revised July 1997)
  • Case

Vermeer Technologies (A): A Company Is Born

By: Ashish Nanda
Charles Ferguson has just heard from a venture capital (VC) consortium that it is willing to finance Vermeer Technologies, a company he has cofounded for developing Internet software. The funds are sorely needed, but the VCs have imposed some onerous conditions,... View Details
Keywords: Venture Capital; Selection and Staffing; Applications and Software; Entrepreneurship; Information Technology Industry
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Nanda, Ashish, and Takia Mahmood. "Vermeer Technologies (A): A Company Is Born." Harvard Business School Case 397-078, February 1997. (Revised July 1997.)

    Ghassan E. Nuqul

    Keywords: Wellness
    • 01 Sep 2013
    • News

    Authentic Leadership

    "This is really a human development course. We believe, to the extent that you are more authentic and more clear about what you're about, you'll be more likely to step up when there's an opportunity to lead, be more effective when you do... View Details
    Keywords: Colleges, Universities, and Professional Schools; Educational Services
    • Research Summary

    The Unexpected Effects of Workplace Transparency

    By: Ethan S. Bernstein

    Workplace transparency provides a foundation for learning and control, and therefore for satisfaction and productivity. Yet my research shows that an obsession with transparency-enhancing tools and structures can backfire, producing the unintended consequences of... View Details

    Keywords: Transparency; Privacy; Productivity; Field Experiments; Organizational Design; Organizational Structure; Behavior; Social and Collaborative Networks; Human Resources; Leadership; United States; Europe; China; Japan
    • 2000
    • Chapter

    Leveraged Management Buyouts at KKR: Historical Perspectives on Patient Equity, Debt, Discipline, and LBO Governance.

    By: George P. Baker and George Smith
    Keywords: Governance; History; Leveraged Buyouts; Executive Compensation; Borrowing and Debt
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    Baker, George P., and George Smith. "Leveraged Management Buyouts at KKR: Historical Perspectives on Patient Equity, Debt, Discipline, and LBO Governance." In Private Equity and Venture Capital, edited by Rick Lake and Ronald Lake. London: Euromoney Books, 2000.
    • June 2025
    • Article

    Riding the Passion Wave or Fighting to Stay Afloat? A Theory of Differentiated Passion Contagion

    By: Emma Frank, Kai Krautter, Wen Wu and Jon M. Jachimowicz
    Prior research suggests that employees benefit from highly passionate teammates because passion spreads easily from one employee to the next. We develop theory to propose that life in high-passion teams may not be as uniformly advantageous as previously assumed. We... View Details
    Keywords: Passion; Emotional Contagion; Emotions; Groups and Teams; Employees; Power and Influence; Performance Improvement
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    Frank, Emma, Kai Krautter, Wen Wu, and Jon M. Jachimowicz. "Riding the Passion Wave or Fighting to Stay Afloat? A Theory of Differentiated Passion Contagion." Administrative Science Quarterly 70, no. 2 (June 2025): 444–495.
    • 2024
    • Working Paper

    Private Equity and Digital Transformation

    By: Brian K. Baik, Wilbur Chen and Suraj Srinivasan
    We study the role which private equity (PE) plays in digital transformation. We find that PE investment is associated with greater investments into portfolio firm’s digital technologies, as measured by IT expenditures and the hiring demand for AI skills. This... View Details
    Keywords: Digital Transformation; Private Equity; Selection and Staffing; Investment Portfolio; Value Creation
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    Baik, Brian K., Wilbur Chen, and Suraj Srinivasan. "Private Equity and Digital Transformation." Harvard Business School Working Paper, No. 24-070, May 2024.
    • June 2021
    • Teaching Note

    Amazon: Cult or Culture?

    By: Boris Groysberg, Kerry Herman and Amy Klopfenstein
    Teaching Note for HBS Case No. 421-008. Amazon was one of the first entrants in e-commerce. Under the leadership of founder Jeff Bezos, Amazon had expanded beyond books to manufacturing and selling a wide range of products and services globally. Bezos had built a... View Details
    Keywords: Leadership; Organizational Culture; Growth Management; Information Technology; Human Resources; Talent and Talent Management; Retail Industry; Technology Industry
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    Groysberg, Boris, Kerry Herman, and Amy Klopfenstein. "Amazon: Cult or Culture?" Harvard Business School Teaching Note 421-081, June 2021.
    • July 2020
    • Article

    Intra-firm Geographic Mobility: Value Creation Mechanisms and Future Research Directions

    By: Prithwiraj Choudhury
    This paper argues that intra-firm geographic mobility is an understudied mechanism that can help mitigate coordination failures in a geographically distributed organization. The paper presents an organizing framework on how intra-firm geographic mobility creates value... View Details
    Keywords: Multinational Firms and Management; Employees; Geographic Location; Value Creation
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    Choudhury, Prithwiraj. "Intra-firm Geographic Mobility: Value Creation Mechanisms and Future Research Directions." Special Issue on Employee Inter- and Intra-Firm Mobility. Advances in Strategic Management 41 (July 2020).
    • 2021
    • Article

    Internment as a Business Challenge: Political Risk Management and German Multinationals in Colonial India (1914–1947)

    By: Christina Lubinski, Valeria Giacomin and Klara Schnitzer
    Internment in so-called “enemy countries” was a frequent occurrence in the 20th century and created significant obstacles for multinational enterprises (MNEs). This article focuses on German MNEs in India and shows how they addressed the formidable challenge of the... View Details
    Keywords: Internment; Political Risk; International Business; Multinational Firms and Management; Employees; War; History; Outcome or Result; India; Germany
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    Lubinski, Christina, Valeria Giacomin, and Klara Schnitzer. "Internment as a Business Challenge: Political Risk Management and German Multinationals in Colonial India (1914–1947)." Business History 63, no. 1 (2021): 72–97.
    • 2018
    • Working Paper

    Countering Political Risk in Colonial India: German Multinationals and the Challenge of Internment (1914-1947)

    By: Christina Lubinski, Valeria Giacomin and Klara Schnitzer
    Internment in so-called “enemy countries” was a frequent occurrence in the 20th century and created significant obstacles for multinational enterprises (MNEs). This article focuses on German MNEs in India and shows how they addressed the formidable challenge of the... View Details
    Keywords: Multinational Firms and Management; Employees; War; History; Outcome or Result; India
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    Lubinski, Christina, Valeria Giacomin, and Klara Schnitzer. "Countering Political Risk in Colonial India: German Multinationals and the Challenge of Internment (1914-1947)." Harvard Business School Working Paper, No. 18-090, March 2018.
    • February 2009
    • Teaching Note

    Pitney Bowes: Employer Health Strategy (TN)

    By: Michael E. Porter and Jennifer F Baron
    Teaching Note for 709458. View Details
    Keywords: Health; Employees; Cost; Policy; Situation or Environment; Innovation and Invention; Contracts; Programs; Strategy; Manufacturing Industry; Service Industry; United States
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    Porter, Michael E., and Jennifer F Baron. "Pitney Bowes: Employer Health Strategy (TN)." Harvard Business School Teaching Note 709-483, February 2009.
    • March 2008
    • Exercise

    Exercise: Challenging Operational Assumptions

    By: Frances X. Frei
    This exercise provides students with an opportunity to thoroughly test an operating assumption. Students state an assumption as a testable hypothesis, collect and analyze relevant data, and communicate the results. At HBS, it is incorporated in a second-year elective... View Details
    Keywords: Customers; Employees; Knowledge Acquisition; Knowledge Use and Leverage; Service Operations; Performance Improvement
    Citation
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    Frei, Frances X. "Exercise: Challenging Operational Assumptions." Harvard Business School Exercise 608-128, March 2008.
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