Publications

October 2011
Case

Raleigh & Rosse: Measures to Motivate Exceptional Service

By: Robert Simons and Michael Mahoney

In January 2010, U.S. luxury goods retailer Raleigh & Rosse is being sued by its employees for encouraging "off the clock" hours. At the center of the class action lawsuit is the famous Raleigh & Rosse performance measurement system previously thought to be the core of... View Details

Keywords: Control Systems; Performance Measurement; Goal Setting; Compensation; Incentives; Motivation; Sales Compensation; Motivation and Incentives; Goals and Objectives; Growth Management; Lawsuits and Litigation; Organizational Culture; Management Systems; Customer Focus and Relationships; Employees; Performance Evaluation; Compensation and Benefits; Retail Industry; United States

19 Sep 2017
First Look

First Look at New Research and Ideas, September 19

September 2017 Management Science Channel Integration, Sales Dispersion, and Inventory Management By: Gallino, Santiago, Antonio Moreno, and Ioannis Stamatopoulos Abstract—We study the effects of the... View Details

Keywords: Sean Silverthorne

Web

HBS - Financials | Supplemental Financial Information

goals of balancing budgetary stability with the preservation of the endowment’s purchasing power. Each year the Harvard Corporation approves the final distribution amount. Funds within the HBS endowment, along with those of the other Harvard schools, are View Details

23 May 2018
News

Carla A. Harris, MBA 1987

Return to Alumni Achievement Awards main page TIMELINE 1962 Born, Port Arthur, Texas 1984 Earns AB, Economics, Harvard University 1984 Joins Booz Allen Hamilton, Consultant 1987 Earns MBA 1987 Joins Morgan Stanley, Associate 1994 Joins St. Charles Borromeo Catholic... View Details

Keywords: Susan Young

March 2022 (Revised April 2022)
Teaching Note

France Télécom (A), (B), and (C)

By: Ashley Whillans

This case series discusses the evolution of France Télécom (now Orange) from a national telephone monopoly to a private company. During this process, the company faced numerous challenges including the entry of new competition from other countries and a workforce that... View Details

Keywords: Competition; Compensation and Benefits; Employee Relationship Management; Business Organization; Well-being; Communications Industry; Telecommunications Industry; France

Web

The Art of American Advertising: 1865 - 1910

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in View Details

28 Jun 2022
Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details

Keywords: by Avery Forman

Web

Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective - Recruiting

year, HBS Interns play an important part in driving the Emerson Collective mission. Joanna Lichter, Associate Director of Venture Capital, plays a key role in recruiting HBS students to the MBA Summer Associate program. She shared with us why Emerson Collective... View Details

March 2023 (Revised May 2023)
Supplement

OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)

By: Linda A. Hill and Lydia Begag

In January 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian and his team had just launched the third iteration of an internal skills-first apprenticeship program, designed to move frontline employees into "merit" positions in four job categories.... View Details

Keywords: Change Management; Growth and Development Strategy; Diversity; Race; Talent and Talent Management; Training; Human Resources; Air Transportation Industry; United States

18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

analysis. And a few are motivated simply by the vision of a better and more humane way of conducting business. Overall, though, my experience has been that probably half, and maybe even two-thirds, categorize ethics mainly as a risk View Details

Keywords: by Carla Tishler

16 Oct 2015
Blog Post

HBS and the Arts

would delve into. Art became my portal to everything: history, philosophy, science, far away cultures, and those closer to home. Through the works we studied, framed by our collective perspectives, I was able to explore all facets of the View Details

13 Dec 2016
First Look

December 13, 2016

incentives influence students' acquisition of S&E human capital during college. The 2008–2009 financial crisis, which substantially reduced the availability of jobs in finance and led to a worsening... View Details

Keywords: Carmen Nobel

16 Apr 2018
Research & Ideas

Can Consumers Be Saved From Their Misguided Decisions?

How can we make the best choices if we don’t know what we don’t know? When looking at the issue of selecting the best health care protection, for example, administrators, consumers, and researchers have different sets of issues to consider, says Schwartzstein. For... View Details

Keywords: by Rachel Layne; Consulting; Retail

February 1991 (Revised June 1993)
Case

Ross Perot and General Motors

By: Jay W. Lorsch

In December, 1986 the General Motors Board of Directors must decide whether to accept the buyout agreement between GM and Ross Perot, a director of GM and its largest stockholder. The agreement called for GM to purchase all of Perot's GM shares in exchange for his... View Details

Keywords: Leveraged Buyouts; Mergers and Acquisitions; Stock Shares; Resignation and Termination; Business or Company Management; Agreements and Arrangements

November 2021 (Revised December 2022)
Case

Farfetch: Digital Transformation for Luxury Brands

By: Sunil Gupta, Jill Avery, Elena Corsi and Federica Gabrieli

Farfetch, a global luxury technology platform and digital marketplace had been surfing the wave of digital transformation in the luxury fashion industry since 2008. While the company’s stock price and market valuation had fluctuated since its IPO in 2018, it had... View Details

23 Apr 2008
Op-Ed

The Gap in the U.S. Treasury Recommendations

fundamental change in the regulatory structure is required for managing risk in the financial system. That said, there is still a fundamental gap in the recommended structure because it leaves some financial firms out of "prudential... View Details

Keywords: by Dwight Crane; Banking; Construction; Real Estate; Financial Services

January 1992 (Revised August 1992)
Case

Lexon Corp. (B)

By: Lynn S. Paine

Lexon Corp. lawyers must decide how to respond to two lawsuits challenging the company's interception of electronic mail on privacy grounds. They must also formulate a company policy on e-mail. One suit was filed by an employee dismissed from her job after asking that... View Details

Keywords: Information; Rights; Managerial Roles; Interpersonal Communication; Employee Relationship Management; Ethics; Lawsuits and Litigation; Computer Industry; California

2021
Chapter

Sostenibilidad y negocios verdes en América Latina

By: Geoffrey Jones

This chapter in the first-ever business history textbook on Latin America examines the impact of modern business enterprise on the natural environment of the region between the 19th century and the present day. It argues that although global capitalism created much... View Details

Keywords: Environment; Business History; Environmental Sustainability; Latin America; North and Central America