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(11,541)
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Show Results For
- All HBS Web
(11,541)
- People (96)
- News (4,304)
- Research (4,037)
- Events (75)
- Multimedia (272)
- Faculty Publications (2,524)
- April 1989 (Revised March 1990)
- Case
Burlington Northern (B)
Describes the experiences of a seasoned Burlington Northern (BN) sales representative after the introduction of ShipSmart, a decision support system developed by the BN to help its employees and customers analyze logistics problems. After a brief description of a... View Details
Keywords: Change Management; Expansion; Rail Transportation; Logistics; Distribution Channels; Truck Transportation; Innovation and Invention; Sales; Rail Industry; United States
Hammond, Janice H. "Burlington Northern (B)." Harvard Business School Case 689-083, April 1989. (Revised March 1990.)
- July 1991 (Revised October 1995)
- Case
KPMG Peat Marwick: The Shadow Partner
By: Robert G. Eccles Jr.
KPMG Peat Marwick executives needed to decide whether to fund full development of "The Shadow Partner," the name coined to describe a worldwide information network that would link all KPMG professionals to each other and to a wealth of data bases and information... View Details
Keywords: Information Management; Data and Data Sets; Knowledge Management; Knowledge Use and Leverage; Networks; Partners and Partnerships; Information Technology
Eccles, Robert G., Jr. "KPMG Peat Marwick: The Shadow Partner." Harvard Business School Case 492-002, July 1991. (Revised October 1995.)
- 30 Mar 2017
- HBS Seminar
David McKenzie, World Bank
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
(Experiment 2), and non-suppression (Experiment 3). However, when firms honor these implicit promises, voting can mitigate the disappointment that arises from receiving an undesired outcome (Experiment 4). Finally, Experiment 5 identifies... View Details
Keywords: by Sean Silverthorne
- 30 Apr 2007
- Research & Ideas
All Eyes on Slovakia’s Flat Tax
an HBS alumnus in Vienna, Georg Kasperkovitz (HBS MBA 1999), and decided to highlight Slovakia's experience when we realized that the flat tax was one of the hot topics. Meanwhile, we were witnessing "reform fatigue" within the... View Details
Keywords: by Martha Lagace
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
about what you mean by relevant "experience," which is the most frequently used criterion by sales managers. In one survey, over 50 percent cited "selling experience within the industry" as their key selection... View Details
Keywords: by Carmen Nobel
- Web
About the Center - Christensen Center for Teaching & Learning
doctoral students to design and implement experiments and surveys to study negotiation and decision making, with an emphasis on how biases affect decisions. Tara earned her B.A. cum laude in Psychology (Psi Chi) from Boston University.... View Details
- Web
Generative AI - Alumni
AI tools like ChatGPT can help. To start, you’ll need a well-organized draft resume (HBS format works well) and a job description. When given information about your background and the role, GPT can generate text options that highlight your skills and View Details
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
we all experience some degree of this pressure in our own daily work lives, in this series of studies I examined what happens to team dynamics and performance when the pressure is significantly intensified. Ironically, Gardner found that... View Details
Keywords: by Sarah Jane Gilbert
- Profile
Adriann Dolphin
section and the HBS PRIDE club. Being part of the HBS community is like Finding a whole new family. The section experience is my favorite so far. My section is like a 90-person family, we support each other through academics, recruiting,... View Details
- 28 Nov 2023
- Book
Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?
understanding people before you judge them and taking their pasts and experiences seriously. Silverthorne: Can you explain the relationship between capitalists and autocrats? Rithmire: Precarious Ties answers a series of theoretical... View Details
Keywords: by Sean Silverthorne
- 04 Jan 2022
- Research & Ideas
Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.
country that we go to, we always visit the open market, because that’s where you see real living,” he says. “You see it out in the open.” "Coming down the mountain at full speed, there’s nothing like it." People experience nature in all... View Details
Keywords: by Kristen Senz
- 10 Feb 2021
- Research & Ideas
Has #MeToo Changed How Hollywood Hires?
writers with female writers with similar experience levels. When women are the decision makers Since production teams with female producers are doing most of that hiring of other women, the research points to how key it is for women to... View Details
- 25 Jul 2006
- First Look
First Look: July 25, 2006
Working PapersA Gentler Capitalism: Black Business Leadership in the New South Africa Authors:Linda A. Hill and Maria T. Farkas Author's Abstract Through her efforts to recruit, hire, and develop minority executives at MTN, a South African telecommunications company,... View Details
Keywords: Sean Silverthorne
- Research Summary
Relational Motivation & Need Expectations
My current research in this area explores the ways in which the nature of relational interactions at work facilitate, or supress, important individual and organizational outcomes such as motivation, engagement and personal well-being. Much of my work in this... View Details
- Research Summary
Competitive Arousal
By: Deepak Malhotra
A fourth stream of research examines a phenomenon that my co-authors and I have termed Competitive Arousal. We find that some features of competitive contexts (e.g., time pressure, perceptions of rivalry, and the presence of an audience) can heighten... View Details
- Research Summary
The Role of the Internet in Enhancing Service and Reducing Cost
Is delivering service (both internal and external) facilitated by the Internet a zero sum game in which costs associated with delivering superior service must always be passed on to customers in the form of higher prices? Does the quantity and type of service... View Details
- 2024
- Working Paper
Open Devices and Slices: Evidence from Wi-Fi Equipment
By: Do Yoon Kim, Roberto Fontana and Shane Greenstein
Prior studies suggest that openness shapes the introduction of new products. This study
collects novel data on all routers and subcomponents introduced between 2000 and 2018. We
characterize each firm's position in a supply chain as upstream component providers... View Details
Kim, Do Yoon, Roberto Fontana, and Shane Greenstein. "Open Devices and Slices: Evidence from Wi-Fi Equipment." Harvard Business School Working Paper, No. 24-045, January 2024.
- Article
Returnable Reciprocity: Returnable Gifts Are More Effective than Unreturnable Gifts at Promoting Virtuous Behaviors
By: J.J. Zlatev and Rogers, T.
Increasing virtuous behaviors, such as initiating healthy habits, is an important goal for policymakers and social scientists. To promote compliance with requests to perform virtuous behaviors, we study “returnable reciprocity.” Whereas traditional reciprocity involves... View Details
Keywords: Nudges; Reciprocity; Want-should Conflicts; Wellness; Health; Behavior; Change; Well-being
Zlatev, J.J., and Rogers, T. "Returnable Reciprocity: Returnable Gifts Are More Effective than Unreturnable Gifts at Promoting Virtuous Behaviors." Organizational Behavior and Human Decision Processes 161, Supplement (November 2020): 74–84.