information technology - Publications - Faculty & Research

January 1996 (Revised September 2001)
Teaching Note

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function Series TN

By: F. Warren McFarlan

Teaching Note for (9-193-144), (9-193-145), and (9-193-178). View Details

Keywords: Job Cuts and Outsourcing; Information Technology; Technology Industry

Citation

04 Mar 2010
Working Paper Summaries

The Determinants of Individual Performance and Collective Value in Private-Collective Software Innovation

Keywords: by Ned Gulley & Karim R. Lakhani; Video Game; Web Services

September 19, 2017
Article

After Equifax Breach, Companies Advised to Review Open-Source Software Code

By: Ben DiPietro and Lou Shipley

It doesn’t make much sense: At a time when high-powered automated trading systems can execute stock sales in real time, some companies that rely on open-source software to help to run their businesses track their open-source use on spread sheets on paper.
Lou... View Details

Keywords: Software; Open-source; Security Vulnerabilities; Data Privacy; Hack; Applications and Software; Safety; Cybersecurity

Citation

Register to Read

July 2006
Article

The Architecture of Participation: Does Code Architecture Mitigate Free Riding in the Open Source Development Model?

By: Carliss Y. Baldwin and Kim B. Clark

Keywords: Design; Information Technology; Internet and the Web

Citation

Find at Harvard

Read Now

01 Dec 2010
News

Money and Markets Dominate New Course Offerings

and rational process but through a subjective process. Launching Technology Ventures is for students who plan to work at start-ups and at established companies launching information View Details

Keywords: curriculum

15 Jun 2021
News

June 2021 Books and Podcasts

economy, Giants of the Sea makes the case for its role in reducing poverty and increasing peace around the world. Packed with interesting and fun facts, this broad sweep of a largely invisible endeavor is an informative and enjoyable read... View Details

Keywords: Margie Kelley; Information; Information

01 Mar 2012
News

Balanced Scorecard and Beer Game Go High-Tech

Investing in HBS Great Expectations Model Teamwork Donor Spotlight FIELD 2: Global Intelligence FAQ For one day last November, it was every hand on deck and every eye on screen inside the war room set up by HBS’s Educational Technology... View Details

Keywords: Professor V.G. Narayanan; Colleges, Universities, and Professional Schools; Educational Services

March 2024
Teaching Note

CyberArk: Fearlessly Forward in a Digital World

By: David B. Yoffie

Teaching Note for HBS Case No. 724-382. CyberArk was a leader in privileged access management and was an emerging leader in security identity. This case explores strategies in cybersecurity and whether big bets are needed to become a global leader. View Details

Keywords: Cybersecurity; Strategy

Citation

Purchase

March 2000
Article

Intimate Exchanges: Using Computers to Elicit Self-disclosure from Consumers

By: Y. Moon

Keywords: Communication; Information Technology; Customers

Citation

Find at Harvard

July 2023
Article

Marketplace Scalability and Strategic Use of Platform Investment

By: Jin Li, Gary Pisano, Richard Xu and Feng Zhu

The scalability of a marketplace depends on the operations of the marketplace platform as well as its sellers’ capacities. In this study, we explore one strategy that a marketplace platform can use to enhance its scalability: providing an ancillary service to sellers.... View Details

Keywords: Two-sided Platforms; Services; Digital Platforms

April 1991 (Revised May 2017)
Teaching Note

Automatic Data Processing: The EFS Decision

By: Robert Simons

Teaching Note for (9-190-059). View Details

Keywords: Strategy And Execution; Management Control Systems; Boundary Systems; Information Technology; Decision Making

Citation

Purchase

Article

Designing Social Networks: Joint Tasks and the Formation and Endurance of Network Ties

By: Sharique Hasan and Rembrand Koning

Can managers influence the formation of organizational networks? In this article, we evaluate the effect of joint tasks on the creation of network ties with data from a novel field experiment with 112 aspiring entrepreneurs. During the study, we randomized individuals... View Details

Keywords: Accelerators; Entrepreneur; Social Networks; Field Experiment; Entrepreneurship; Organizational Design; Networks; Social and Collaborative Networks; Social Media; Information Technology Industry; India

Citation

Read Now

February 1976
Case

NCR Corp.

By: Thomas R. Piper

Keywords: Information Technology Industry

Citation

Find at Harvard

September 1995
Teaching Note

VeriFone: The Transaction Automation Company (A) TN

By: Donna B. Stoddard and F. Warren McFarlan

Teaching Note for (9-195-088). View Details

Keywords: Information Technology Industry

Citation

June 2011 (Revised October 2012)
Case

IBM China Development Lab Shanghai: Capability by Design

By: Willy Shih, Kamen Bliznashki and Fan Zhao

When IBM shifted from a traditional territory-based multinational organization to what it called a globally integrated enterprise, it established its headquarters for "Growth Markets" in Shanghai and "Established Markets" in New York. This positioned its China... View Details

Keywords: Diversification; Corporate Strategy; Global Strategy; Organizational Change and Adaptation; Research and Development; Emerging Markets; Product Development; Information Technology Industry; China

Citation

Educators

Purchase

June 2011
Case

Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 1

By: Joseph L. Bower and Sonja Ellingson Hout

Sam Palmisano explains the moves he made to transform IBM into a faster-growing, more profitable company focused on IT solutions to the problems of companies, cities, and nations. View Details

Keywords: Change Management; Transformation; Growth and Development Strategy; Business or Company Management; Information Technology Industry

Citation

Educators

Purchase

February 2011 (Revised June 2011)
Teaching Note

Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 1 (TN)

By: Joseph L. Bower

Teaching Note for 311030. View Details

Keywords: Leadership; Information Technology Industry

Citation

Purchase

January 2009 (Revised February 2009)
Case

F-Secure Corporation: Software as a Service (SaaS) in the Security Solutions Market

By: Lynda M. Applegate, Robert D. Austin, Kalle Lyytinen, Esko Penttinen and Timo Saarinen

Describes the development of a business model based on "software as a service" (SaaS) for security solution distributed through Internet Service Providers (ISPs). F-Secure disruptively entered a mature business with dominant players by executing an innovative new... View Details

Keywords: Business Growth and Maturation; Business Model; Disruptive Innovation; Service Delivery; Internet; Information Technology Industry

Citation

Educators

Purchase

March 1990 (Revised June 1991)
Case

IBM Corp.: ""Make It Your Business"" (A)

By: Robert L. Simons

In 1987, IBM changed its strategy in an attempt to become a market-driven company rather than a product-driven company. The case begins with a description of the new strategy and the reasons for the change and then describes the top-down sales planning and quota system... View Details