Publications

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September 1999 (Revised April 2000)
Case

drugstore.com

By: Richard L. Nolan

On a clear day in August 1999 in the new headquarters of drugstore.com, against a backdrop of the Blue Angels flying in formation over Lake Washington practicing for their hydroplane Seafare Cup performance, Peter Neupert was pleased with his company's IPO performance.... View Details

Keywords: Business Growth and Maturation; Internet and the Web; Problems and Challenges; Business Startups; Retail Industry

01 Dec 2014
News

Feedback

bit of everything our community aspires to in creating business leaders who shape the world for the better. —Tanuj Deora (MBA 2006) via alumni.hbs.edu Byte-Testing Bitcoin Re: Crypto-currency While I like the idea of a currency not... View Details

Keywords: feedback

August 2019
Supplement

Rand Fishkin at Moz (C)

By: Thomas R. Eisenmann

Supplements the (A) case. View Details

Keywords: Startups; Scaling; Entrepreneurship; Failure; Business Startups; Diversification; Growth Management

November 2010 (Revised April 2011)
Case

WiTricity: Electricity cuts the cord

By: William A. Sahlman and Evan Wade Richardson

Eric Giler, WiTricity CEO, must decide how to grow a company based around an untested but potentially ground-breaking technology for wireless electricity transmission. View Details

Keywords: Business Startups; Entrepreneurship; Technological Innovation; Growth and Development Strategy; Wireless Technology; Electronics Industry

08 Aug 2018
Sharpening Your Skills

Parmigiano-Reggiano, Jane Austen, and Other Things You Didn't Know About Finance

but their passive investment nature offers few checks on those companies’ executives. Vanguard, Trian And The Problem With 'Passive' Index Funds As investors increasingly demand investment opportunities that match their social beliefs, financial services firms are... View Details

Keywords: by Sean Silverthorne; Financial Services

Web

Multimedia Development | Information Technology

cases designed to meet the needs of our faculty partners. Pairing Technology with Storytelling to Reimagine Learning As part of case study development at the Harvard Business School, the IT Multimedia Development team partners with... View Details

01 Sep 2018
News

From Das’s Desk

their career growth, working at an advanced level in their profession, and beginning to think about their legacy at work, in their field, or in the world. Senior alumni, while continuing to seek further growth opportunities on all fronts,... View Details

Keywords: Das Narayandas

March 2004 (Revised August 2004)
Case

Strategic Review at Egon Zehnder International (A)

By: Ashish Nanda

The case describes the history of the executive search firm Egon Zehnder International (EZI) from its inception through 2000. Internal and environmental changes lead EZI leaders to question whether the firm might be at an inflection point in its history. The EZI... View Details

Keywords: Organizational Change and Adaptation; Change Management; Business Growth and Maturation; Business Strategy; Service Industry

September 2024
Case

Open Door Legal: Universal Legal Access

By: Brian Trelstad, Taylor Greenthal and Sarah Mehta

This case is about Open Door Legal (ODL), a San Francisco-based civil legal aid nonprofit. CEO Adrian Tirtanadi founded the organization in 2012 with a mission to achieve universal access to legal representation for all city residents. By 2024, ODL had opened four... View Details

Keywords: Social Entrepreneurship; Law; Growth Management; Nonprofit Organizations; Civil Society or Community; Business Model; Expansion; Legal Services Industry; United States; California; Los Angeles; San Francisco

01 Feb 2001
News

Books

Evolve! Succeeding in the Digital Culture of Tomorrow by Rosabeth Moss Kanter (Harvard Business School Press) In her new book Evolve!: Succeeding in the Digital Culture of Tomorrow, HBS professor Rosabeth Moss Kanter declares that soon... View Details

Keywords: books; research; Publishing Industries (except Internet); Information

April 2019
Case

GE Appliances: Implementing Haier's Made-In-China Management System

By: Dennis Campbell, Marshall Meyer, Bonnie Yining Cao and Dawn H. Lau

Keywords: Business or Company Management; Growth and Development Strategy; Manufacturing Industry; Retail Industry; Consumer Products Industry; China; United States

01 Jun 2009
News

Africa on the Move

In February, nearly 1,200 participants from twenty countries gathered at HBS for the Africa Business Club’s 11th annual conference, “Africa on the Move: Transforming Quick Wins into Lasting Change.” With some countries experiencing View Details

Keywords: clubs; Information

25 Jul 2012
News

Movie Magic

swipe of a credit card. “Automated retail sounds better,” suggests Gregg Kaplan (MBA 1997). Recruited by McDonald’s to help start new businesses within the fast-food giant, in 2002 Kaplan oversaw the installation of six kiosks in... View Details

Keywords: vending machines; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; General Merchandise Stores; Retail Trade

October 2022
Case

Ethena: A Go-to-Market Dilemma

By: Rembrand Koning and Stacy Straaberg

In November 2021, Roxanne Petraeus and Anne Solmssen, founders of Brooklyn-based software-as-a-service (SaaS) startup Ethena, were looking to expand their compliance training business. The founders hired Arnie Gullov-Singh, an outside revenue consultant, to advise on... View Details

Keywords: Decision Choices and Conditions; Judgments; Growth and Development Strategy; Business or Company Management; Business Strategy; Expansion; Segmentation; Technology Industry; United States; New York (state, US)

April 2006 (Revised August 2007)
Case

CircleLending, Inc. 2006

CircleLending, an innovative start-up, offered individuals the ability to set up and manage informal loans made between relatives and friends. The company must decide which market segment to focus on and then how much money to raise from investors. CircleLending is a... View Details

Keywords: Business Startups; Financing and Loans; Personal Finance; Innovation and Invention; Growth and Development Strategy; Markets; Social and Collaborative Networks

March 2002 (Revised August 2002)
Case

Microsoft.NET

By: Alan D. MacCormack and Kerry Herman

Set in the summer of 2000, following the unveiling of Microsoft's .NET initiative to the public. Three of the key figures in .NET's development are considering the next steps they would have to take to keep the initiative moving forward. Specifically, the challenges... View Details

Keywords: Applications and Software; Growth and Development Strategy; Change Management; Talent and Talent Management; Policy; Business Model; Computer Industry; Web Services Industry

Find at Harvard

Web

Historic Industry & Trade Literature | Baker Library

School. The Baker Old Class collection is a valuable tool for historical research, particularly for tracing the development and growth of American business and industry from the late 19th century to the... View Details

Article

Cognition and Hierarchy: Rethinking the Microfoundations of Capabilities' Development

Keywords: Cognition and Thinking; Business Ventures; Growth and Development