Publications

August 2015 (Revised February 2020)
Teaching Note

Qihoo

By: Feng Zhu

Keywords: Platform Strategy; Business Model Innovation; Chinese Internet Market; Competitive Strategy; Information Technology; Digital Platforms; Internet and the Web; Information Technology Industry; China

Profile

Kaki Ettinger

fascinated by the rapidly growing power of digital tools, and since then have remained committed to a career in technology and media. But for me, the "what" was easier than the "how" - I knew where I wanted to make an... View Details

Keywords: Technology; Technology; Technology

01 Dec 1998
News

Year 2000 Computer Problem and You: Disaster for Some, Lessons for All

if we had been more alert. Fortunately, the benefits gained from confronting the problem will outweigh the pain. What benefits do you foresee? We're learning lessons that will change future behavior. Some of us are finally understanding not only how reliant we are on... View Details

July 2015 (Revised April 2016)
Case

Launching Yelp Reservations (A)

By: Michael Luca, Kevin Mohan and Patrick Rooney

This case presents a multi-party negotiation among Yelp, current partner OpenTable, and two startups in the online restaurant reservation industry. View Details

Keywords: Information Technology; Negotiation; Business Startups; Acquisition; Technology Industry; United States

01 Dec 2014
News

These Walls Can Talk

developers and device makers to build on. Although the industry is still in the process of developing standards so more devices can communicate, technology isn’t the biggest hurdle for SmartThings and... View Details

Keywords: April White

02 Dec 2015
Blog Post

Alumni: Where Are They Now? Featuring: Laura Mackay...

career with NeoCare Solutions – a mobile engagement platform that helps parents of NICU babies navigate the NICU and transition home. Interestingly, the business was incubated and is run as a start-up within Healthagen, the innovative View Details

Keywords: Technology; Technology; Technology

2004
Chapter

The Globalization of Stock Markets and Convergence in Corporate Governance

By: Gerald F. Davis and Christopher Marquis

Keywords: Globalized Markets and Industries; Financial Markets; Corporate Governance; Financial Services Industry; Financial Services Industry

Read Now

01 Feb 2002
News

Telling the Electronic Century's Unfinished Story

Inventing the Electronic Century: The Epic Story of the Consumer Electronics and Computer Industries (The Free Press) is the fourth major book by Alfred D. Chandler, Jr., the School's Isidor Straus Professor of Business History, Emeritus.... View Details

Keywords: Electric Power Generation, Transmission, Distribution; Utilities

November 2019 (Revised May 2020)
Case

Collibra

By: Lynda M. Applegate, Jeffrey F. Rayport and Julia Kelley

Founded in 2008 at Vrije Universiteit Brussels, Collibra was a data intelligence company that found product-market fit in the years after the global financial crisis when many companies were under pressure from consumers and governments to improve their data management... View Details

01 Mar 2013
News

Health-Care Forum's Rx for US System

Experience," HBS professor Clay Christensen analogized that just as the computer industry evolved from massive mainframes to customer-friendly personal devices, "We need to bring technology to outpatient... View Details

Keywords: Health, Social Assistance

November 2000
Case

FireDrop

By: William A. Sahlman and Michael J. Roberts

Describes the evolution of FireDrop, a new venture-backed company that has developed a new platform for e-mail communication. The FireDrop application--called a Zaplet--allows for e-mails to be continually updated so they are current when read (rather than when sent).... View Details

Keywords: Business Model; Internet and the Web; Communication Technology; Venture Capital; Technological Innovation; Information Technology Industry

2007
Working Paper

Competition in Modular Clusters

By: Carliss Y. Baldwin and C. Jason Woodard

The last twenty years have witnessed the rise of disaggregated "clusters," "networks," or "ecosystems" of firms. In these clusters the activities of R&D, product design, production, distribution, and system integration may be split up among hundreds or even thousands... View Details

Keywords: Price; Profit; Digital Platforms; Industry Clusters; Competition; Horizontal Integration; Vertical Integration

Read Now

Jacobs is a pioneer in the wireless technology industry. The company that he founded, Qualcomm, developed a satellite-based communications protocol called CDMA, Code Division Multiple Access. Considered one of the fastest growing wireless... View Details

Keywords: Communications

October 2015 (Revised October 2016)
Case

Building Watson: Not So Elementary, My Dear! (Abridged)

By: Willy C. Shih

This case is set inside IBM Research's efforts to build a computer that can successfully take on human challengers playing the game show Jeopardy! It opens with the machine named Watson offering the incorrect answer "Toronto" to a seemingly simple question during the... View Details

Keywords: Analytics; Big Data; Business Analytics; Product Development Strategy; Machine Learning; Machine Intelligence; Artificial Intelligence; Product Development; AI and Machine Learning; Information Technology; Analytics and Data Science; Information Technology Industry; United States

November 2024
Case

AlphaGo (A): Birth of a New Intelligence

By: Shikhar Ghosh and Shweta Bagai

This case, the first of a three-part series, traces DeepMind's evolution from its 2010 founding through its acquisition by Google in 2014. Often referred to as the "Apollo project" of artificial intelligence, DeepMind used games as a testing ground to develop AI... View Details

Keywords: AI and Machine Learning; Technology Adoption; Games, Gaming, and Gambling; Technological Innovation; Creativity; Technology Industry; South Korea; China; United States

01 Dec 2017
News

Ask the Expert: Human Intelligence

early-stage venture capital firm Glasswing Ventures, Seseri is more focused on today’s “narrow” artificial intelligence: technology capable of mimicking human thought processes and learning when applied to a specific task. “If you go... View Details

Keywords: April White

March 1999
Article

Discussion of "Engineering Bureaucracy: The Genesis of Formal Policies, Positions, and Structures in High-Technology Firms" by James N. Baron, M. Diane Burton, and Michael T. Hannan

By: Josh Lerner

Keywords: Information Technology; Organizational Structure; Engineering; Technology Industry