Publications

Publications

Filter Results: (13,940) Arrow Down
Filter Results: (13,940) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 173 of 13,940 Results →
  • 31 Oct 2004
  • What Do You Think?

Should the Wisdom of Crowds Influence Our Thinking About Leadership?

the top of an organization? Is it the best argument yet for the idea of diversity, broadly defined, in organizations? Or is it a utopian dream forged in the laboratory by organization theorists in support of the mantra of decentralized... View Details
Keywords: by James Heskett
  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

driven." No longer were these vague philosophies or vacuous words. Now we could improve customer satisfaction by managing orders better. Order cycle management also... View Details
Keywords: by Sarah Jane Johnston
  • March 2017
  • Exercise

Designing Transformational Customer Experiences

By: Stefan Thomke
Anyone who has recently travelled, gone shopping, or tried to have a problem solved may have little recollection of the experience. Worse yet, some are frustrated by the lack of responsiveness or empathy that they encountered. The reality is that most customer... View Details
Keywords: Customer Experience; Exercise; Learning By Doing; LEGO; Storytelling; Customer Satisfaction; Design; Innovation and Management; Transformation; Service Delivery
Related
  • May 2021 (Revised May 2022)
  • Case

Headspace vs. Calm: A Mindful Competition

By: Ayelet Israeli and Anne Wilson
By 2021, the mindfulness app wars reached their apex. Over 2,000 meditation apps were available to consumers, but two apps, Headspace and Calm, dominated the space, jointly holding about 70% of the total market. Headspace had established itself as the approachable... View Details
Keywords: Marketing Communication; Integrated Strategy; Brand; Brand ＆ Product Management; Brand Communication; Brand Differentiation; Brand Building; Brand Management; E-Commerce Strategy; Ecommerce; App; App Development; Applications; COVID; COVID-19; Pandemic; Pricing; Pricing Strategy; Subscription Model; Subscription; Partnerships; Strategic Partnerships; B2B Vs. B2C; B2B; Health ＆ Wellness; Wellbeing; Digitization; Commoditization; Mobile App; Mobile App Industry; Mobile Healthcare; Mobile Marketing; Digital Brand; Digital Health; Consumer Health; Apps; Online Business; Online Competition; Online Community; Online Entertainment; Entertainment And Leisure; Meditation; Marketing; Marketing Communications; Brands and Branding; Price; Strategy; Competition; Competitive Strategy; Competitive Advantage; Partners and Partnerships; Health; Well-being; Mobile and Wireless Technology; Communication; Communication Strategy; Disruption; Consumer Behavior; Digital Marketing; E-commerce; Applications and Software; Health Industry; Technology Industry; Communications Industry; United States; North America; United Kingdom
Related
  • 04 Sep 2001
  • Lessons from the Classroom

Getting Back on Course

families. As Professor of Management Practice and co-head of the HBS Entrepreneurial and Service Management unit, Myra Hart has been particularly interested in women in business. Since joining the faculty in... View Details
Keywords: by Martha Lagace
  • 26 Apr 2011
  • Working Paper Summaries

The Contingent Effect of Absorptive Capacity: An Open Innovation Analysis

Keywords: by Andrew A. King & Karim R. Lakhani
  • 01 Oct 2001
  • Research & Ideas

Connecting With Nonprofits

collaborations are characterized by clear purpose, mission congruency, high and mutually balanced value creation, effective communication, and deep reciprocal commitment." —James Austin It is important to note that progression along... View Details
Keywords: by James Austin
  • 23 May 2000
  • Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

Colgate University designed a study to compare the work environments surrounding two distinct sets of projects, one producing a much higher level of creativity than the other. Implementation of the initial research (which was funded by... View Details
Keywords: by Peter K. Jacobs
  • January 2016
  • Case

COFCO

By: David E. Bell and Natalie Kindred
In 2015, COFCO, China's state-owned agribusiness giant, was working to protect China's food security (a key national security priority) by extending its control of the global food system through overseas acquisitions. At the same time, COFCO sought to grow its market... View Details
Keywords: China; Consumer Products; Commodities; Commodity Trading; Grain Trade; Globalization; Internationalization; Mergers And Acquisitions; Foreign Acquisitions; COFCO; Frank Ning; Gaoning; Nidera; Noble; Competition; Branded Products; Food; Markets; Marketing; Business and Government Relations; Agribusiness; Animal-Based Agribusiness; Plant-Based Agribusiness; Policy; Trade; Goods and Commodities; Food and Beverage Industry; China
Related
  • 03 Mar 2017
  • News

Big Blue’s Big Bet

myeloid leukemia, a blood cancer in which abnormal white blood cells grow quickly. They comforted her by saying that the chemotherapy they were prescribing would attack the abnormal cells. And it did. But her recovery from post-remission... View Details
Keywords: Paul Kix; illustrations by Dan Page
  • 12 Oct 1999
  • Research & Ideas

The Creativity Maze

just impelled by curiosity. They've got to know what the answer is." Albert Einstein talked about intrinsic motivation as "the enjoyment of seeing and searching." The novelist John Irving, in discussing the very long hours... View Details
Keywords: by Teresa Amabile
  • 12 Aug 2002
  • Research & Ideas

‘Let the Buyer Beware’ Doesn’t Protect Investors

The American regulatory agencies, described by Henry Kaufmann as "...less than robust... Understaffed, under-funded, and badly fragmented," have been, in his words, "slow to recognize some of the more serious abuses"... View Details
Keywords: by D. Quinn Mills
  • 08 Nov 2010
  • Research & Ideas

How to Fix a Broken Marketplace

An economic handyman of sorts, Alvin E. Roth fixes broken markets. As a Nobel Prize-winning pioneer in the field of market design, the Harvard Business School professor cofounded a kidney donation matching system for New England, corrected public school choice programs... View Details
Keywords: by Carmen Nobel; Health
  • 29 Sep 2015
  • Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

Are Uber drivers and HourlyNerd consultants independent contractors or employees? Interesting question, but the wrong one. Better to ask: Are we stifling innovation across the digital economy by forcing a simplistic choice, contractor vs.... View Details
Keywords: by Andrei Hagiu; Transportation; Web Services
  • 25 Oct 2013
  • Working Paper Summaries

Management: Theory and Practice, and Cases

Keywords: by Richard L. Nolan; Education
  • 01 Mar 2022
  • What Do You Think?

Is It Time for More Reverse Mentoring?

learn how to navigate a business world dominated by new technology. Thanks to even newer technologies that enable us to stream, store, and access everything digital, we now have at our disposal a new arsenal of techniques and... View Details
Keywords: by James Heskett

    Felix Oberholzer-Gee

    Felix Oberholzer-Gee is the Andreas Andresen Professor of Business Administration at Harvard Business School. An award-winning instructor, his academic work and consulting are focused on competitive strategy and the effects of digital technology on corporate... View Details

    Keywords: media; professional services; manufacturing; advertising
    • 29 Jan 2015
    • Op-Ed

    The Fall of Greece

    them by favoring reform based on central government control rather than the forces of competition, meritocracy, and individual accountability. Let me be clear about one thing: the previous government, as most previous governments, failed... View Details
    Keywords: by George Serafeim
    • 12 Feb 2014
    • Research & Ideas

    Private Sector, Public Good

    this is not what business does or should do, Henderson said. “If managers can support public institutions and provide public goods and make money, why aren't they?” "They say the answer is regulation or the answer is taxation,"... View Details
    Keywords: by Dina Gerdeman
    • 03 Nov 2003
    • Research & Ideas

    Making Money Making Movies

    Hollywood studios can determine the rules of the game. Another key difference concerns the extent to which markets are influenced by piracy. Piracy is a global problem, but I think it is particularly detrimental to box office grosses in... View Details
    Keywords: by Manda Salls; Entertainment & Recreation; Motion Pictures & Video