Publications

August 2011
Teaching Note

Jesse Holman Jones and the Reconstruction Finance Corporation (TN)

By: Anthony J. Mayo and Johnathan Cromwell

Teaching Note for 406029. View Details

Keywords: Transformation; Economic Slowdown and Stagnation; Finance; System; Leadership; Power and Influence; Houston

December 2010
Article

The Hidden Advantages of Quiet Bosses

By: A. M. Grant, F. Gino and D. A. Hoffman

The article discusses research that identified situations where introverts are more apt to be effective leaders than extroverts. Although it is generally accepted that extroverts make the best leaders, the authors found that introverts can be better in unpredictable,... View Details

Keywords: Interpersonal Communication; Leadership; Management Style; Groups and Teams; Personal Characteristics

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June 2008
Case

Professors Sven Larson and Kenneth Carpenter (A)

By: James L. Heskett and Tor Askild Aase Johannessen

Professor Kenneth Carpenter has received word that he has inadvertently offended one of his students. He is pondering a possible response. View Details

Keywords: Interpersonal Communication; Higher Education; Learning; Teaching; Conflict and Resolution

November – December 2008
Article

Holding a Mirror up to Marketing

By: John A. Quelch and Katherine Jocz

The Dove campaign addressed a common concern that crossed cultural boundaries. Confronted by standard visual stereotypes of beauty in the global media, many young women develop self-image and self-esteem problems. The Dove Real Beauty campaign rejected these narrow... View Details

Keywords: Marketing; Advertising Campaigns; Welfare; Diversity; Emotions; Government and Politics

2008
Working Paper

Learning Processes in Environmental Policy Making and Implementation

By: Alnoor Ebrahim

This paper explores how "learning" occurs in the context of environmental policy formulation and implementation. Rather than viewing policy learning as a rational and technocratic process, the emphasis here is on the political and institutional contexts within which... View Details

Keywords: Policy; Business and Government Relations; Natural Environment; Power and Influence; South Africa; Brazil

January 2002 (Revised April 2015)
Background Note

A Note on Maneuvering in War and Negotiation

By: Michael Wheeler and Gillian Morris

Military metaphors are commonplace in business writing about strategy, but they are rarely used in the negotiation literature. This case takes the Marine Corps philosophy of warfighting and compares it with the tactics and techniques of effective negotiators. Some of... View Details

Keywords: Negotiation Tactics; Situation or Environment; Conflict and Resolution; War; Adaptation

April 1983
Supplement

Dansk Designs Ltd.: The Administration of Creativity, Video II

By: Hugo Uyterhoeven

Presents two divergent views on the administration of creativity. Jens Quistgaard, designer, discusses his feelings about Dansk's policy direction as it affects design creativity. Then Ted Nierenberg, president, discusses his type of management and some of the problems... View Details

Keywords: Management; Brands and Branding; Problems and Challenges; Creativity; Balance and Stability

August 2002
Article

Creativity Under the Gun

By: Teresa Amabile, Constance N. Hadley and Steven J. Kramer

If you're like most managers, you've worked with people who swear they do their most creative work under tight deadlines. You may use pressure as a management technique, believing it will spur people on to great leaps of insight. You may even manage yourself this way.... View Details

Keywords: Creativity; Innovation and Invention; Time Management; Working Conditions; Performance Evaluation

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1995
Chapter

Overcoming Obstacles to a Successful Climate Convention

By: James K. Sebenius

Keywords: Negotiation; Conflict and Resolution; Climate Change; International Relations

2014
Working Paper

Conflicts of College Conference Realignment: Pursuing Revenue, Preserving Tradition, and Assessing the Future

By: Vadim Kogan and Stephen A. Greyser

Over the past two years, conference realignment has taken a front seat in the college sports landscape. Economic incentives were too attractive to overlook for some universities. College football programs across the country have a lot at stake, because for many,... View Details

Keywords: Organizational Change and Adaptation; Motivation and Incentives; Higher Education; Sports; Revenue; Emotions; Sports Industry; Education Industry

June 28, 2011
Article

Using Implementation Intentions Prompts to Enhance Influenza Vaccination Rates

By: Katherine L Milkman, John Beshears, James J. Choi, David Laibson and Brigitte C. Madrian

We evaluate the results of a field experiment designed to measure the effect of prompts to form implementation intentions on realized behavioral outcomes. The outcome of interest is influenza vaccination receipt at free on-site clinics offered by a large firm to its... View Details

Keywords: Behavioral Economics; Nudge; Libertarian Paternalism; Public Health; Flu Shot; Behavior; Consumer Behavior; Health Care and Treatment; Cognition and Thinking

2006
Chapter

Stereotype Content and Relative Group Status Across Cultures

By: S.T. Fiske and A.J.C. Cuddy

Keywords: Cross-Cultural and Cross-Border Issues; Prejudice and Bias; Status and Position; Groups and Teams

March 2022 (Revised October 2022)
Case

John F. Kennedy: Changing the World

By: Robert Simons and Max Saffer

This case traces the rise of John F. Kennedy from a wealthy family in Boston to president of the United States. The case describes how Kennedy, as a young man, lived a privileged life in the shadow of his older brother, Joe. When Joe was killed in World War II, Jack... View Details

Keywords: Politics; Business And Government; Legacy; Leadership Development; Personal Characteristics; Business and Government Relations; Success; Power and Influence; Decision Making; Personal Development and Career; United States

1991
Chapter

Organizational Decision Support: An Interacting Team Perspective

By: L. M. Applegate and J. Henderson

Keywords: Groups and Teams; Decisions; Social and Collaborative Networks; Organizational Culture

March 2024
Supplement

Negotiating the Gift of Life (B)

By: Alex Chan

Describes a negotiation where lives are truly at stake, where key lessons on persuasion and the role that identity might play in a negotiation are on display through an effort by a frontline negotiator from OneLegacy, the US's largest organ procurement organization. As... View Details

Keywords: Economics; Negotiation; Communication; Diversity; Nonprofit Organizations; Emotions; Mission and Purpose; Health Industry

April 2020
Article

Digital Emotion Contagion

By: Amit Goldenberg and James J. Gross

People spend considerable time on digital media, and during this time they are often exposed to others’ emotion expressions. This exposure can lead their own emotion expressions to become more like others’ emotion expressions, a process we refer to as digital emotion... View Details

Keywords: Emotion; Emotion Contagion; Digital Media; Emotions; Media; Internet and the Web; Measurement and Metrics; Social Media

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