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  • All HBS Web  (13,313)
    • People  (68)
    • News  (3,363)
    • Research  (7,073)
    • Events  (82)
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    Joseph B. Fuller

    Joseph Fuller is a Professor of Management Practice in General Management and Entrepreneurship. He founded and co-leads the school’s project, Managing the Future of Work, as well as the Harvard Project on the Workforce. He currently leads the FIELD Global Capstone... View Details

    • June 1998 (Revised August 2001)
    • Case

    Wells Fargo Online Financial Services (A)

    By: Robert S. Kaplan and Nicole Tempest
    Wells Fargo, the industry leader in electronic banking, has implemented a Balanced Scorecard in its online financial services group (OFS) to track and measure performance. The OFS group develops and supports services that allow existing and future banking customers to... View Details
    Keywords: Balanced Scorecard; Internet and the Web; Corporate Entrepreneurship; Corporate Strategy; Performance Evaluation; Finance; Change; Situation or Environment; Measurement and Metrics; Banking Industry; Financial Services Industry
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    Kaplan, Robert S., and Nicole Tempest. "Wells Fargo Online Financial Services (A)." Harvard Business School Case 198-146, June 1998. (Revised August 2001.)
    • October 2012 (Revised September 2013)
    • Case

    Creating the First Public Law Firm: The IPO of Slater & Gordon Limited

    By: Benjamin C. Esty and E. Scott Mayfield
    Slater & Gordon (S&G), a midsized Australian law firm with a high-growth consolidation strategy, had an initial public offering (IPO) scheduled for May 2007. Due to a series of regulatory changes in Australia in recent years, the IPO provided an opportunity for S&G to... View Details
    Keywords: IPO; Mergers & Acquisitions; Law Firm; Value Drivers; Growth Strategy; Revenue Recognition; Roll-up; Consolidator; Initial Public Offering; Valuation; Consolidation; Mergers and Acquisitions; Financial Strategy; Growth Management; Corporate Governance; Business Strategy; Legal Services Industry; Financial Services Industry; Australia
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    Esty, Benjamin C., and E. Scott Mayfield. "Creating the First Public Law Firm: The IPO of Slater & Gordon Limited." Harvard Business School Case 213-019, October 2012. (Revised September 2013.)
    • February 2024 (Revised February 2025)
    • Case

    Financing Matillion's Scaleup (A)

    By: Raymond Kluender, Emanuele Colonnelli and Ramana Nanda
    In 2019, Matthew Scullion, founder and CEO of U.K. startup Matillion, faced a decision about which term sheet to accept for the lead investor in his company’s $35 million Series C financing round. Would the connections and opportunities offered by Silicon Valley-based... View Details
    Keywords: Entrepreneurship; Negotiation; Ownership; Business Startups; Decisions; Venture Capital; Financing and Loans; Valuation; Information Technology Industry; United Kingdom
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    Kluender, Raymond, Emanuele Colonnelli, and Ramana Nanda. "Financing Matillion's Scaleup (A)." Harvard Business School Case 824-140, February 2024. (Revised February 2025.)
    • 05 Aug 2010
    • News

    Google Wave Decision Shows Strong Innovation Management

    • October 2018
    • Case

    Innovation at the Utility: Consolidated Edison's Experience

    By: Martha Crawford, Andrew Serpa and Jon Wofsy
    In 2014, regulators in New York State released a bold vision for the future of the electric utility industry to try and stay ahead of larger trends of rising customer expectations, stagnant load growth, and climate change. In response, Con Edison created a Utility of... View Details
    Keywords: Blockchain; Utilities; Consolidated Edison; Regulated Monopolies; Electricity Distribution; Innovation Strategy; Organizational Design; Energy; Energy Generation; Utilities Industry; Energy Industry
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    Crawford, Martha, Andrew Serpa, and Jon Wofsy. "Innovation at the Utility: Consolidated Edison's Experience." Harvard Business School Case 319-043, October 2018.
    • Career Coach

    Didier Dumerjean

    Didier is excited to brainstorm with students seeking to build portfolio careers different ways to architect a diversified portfolio that centers impact. Having held a wide variety of roles across sectors and domains, including economic development, DEI, and View Details
    • December 1993 (Revised March 1997)
    • Case

    Recruiting at Bowles Hollowell Conner & Co.

    By: John J. Gabarro, Herminia M. Ibarra, John P. Kotter and Andrew P. Burtis
    Examines the recruiting process of Bowles Hollowell Conner & Co. (BHC), an investment banking firm known for its work with middle market companies. Specifically, presents a profile of the firm and its recruiting process and then examines that process through the firm's... View Details
    Keywords: Investment Banking; Recruitment; Selection and Staffing; Job Interviews; Banking Industry
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    Gabarro, John J., Herminia M. Ibarra, John P. Kotter, and Andrew P. Burtis. "Recruiting at Bowles Hollowell Conner & Co." Harvard Business School Case 494-071, December 1993. (Revised March 1997.)
    • 07 Oct 2011
    • Working Paper Summaries

    What Environmental Ratings Miss

    Keywords: by Auden Schendler & Michael Toffel
    • December 2017 (Revised March 2018)
    • Case

    Kellogg Company/eighteen94 capital

    By: David Bell, Damien McLoughlin and Natalie Kindred
    With 33,000 employees and revenues of $13 billion in 2016, Kellogg Company was the world’s largest producer of branded packaged cereal and a leader in branded convenience foods. Founded in 1906 and based in Michigan, the company had a proud history of product and... View Details
    Keywords: CPG; Consumer Packaged Goods; Cereal; Battle Creek; Michigan; Breakfast; Snack; Agribusiness; Change Management; Growth Strategy; Corporate Venture Capital; Innovation; Startup; Brand; Brand & Product Management; Advertising; Demand and Consumers; Innovation and Invention; Venture Capital; Food; Brands and Branding; Marketing; Agriculture and Agribusiness Industry; Food and Beverage Industry; Consumer Products Industry; United States; Michigan; North America
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    Bell, David, Damien McLoughlin, and Natalie Kindred. "Kellogg Company/eighteen94 capital." Harvard Business School Case 518-061, December 2017. (Revised March 2018.)
    • January 2015 (Revised October 2018)
    • Case

    Nasty Gals Do It Better

    By: David Collis, Diane Chang, Matthew Shaffer and Ashley Hartman
    In 2006, Sophia Amoruso started Nasty Gal, an eBay boutique selling vintage clothes. With a strong sense of style and personality, Amoruso poured herself into building the brand and developing relationships with her customers—typically the slightly edgy 18–24 year old.... View Details
    Keywords: Business Growth; Brand Management; Online Retail; Clothing; Apparel; Expansion; Growth and Development Strategy; Brands and Branding; Management; Marketing Strategy; Strategic Planning; Social Media; E-commerce; Digital Marketing; Retail Industry; Apparel and Accessories Industry; United States
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    Collis, David, Diane Chang, Matthew Shaffer, and Ashley Hartman. "Nasty Gals Do It Better." Harvard Business School Case 715-412, January 2015. (Revised October 2018.)
    • March 2001
    • Article

    Technological Acquisitions and the Innovation Performance of Acquiring Firms: A Longitudinal Study

    By: Gautam Ahuja and Riitta Katila
    This paper examines the impact of acquisitions on the subsequent innovation performance of acquiring firms in the chemicals industry. We distinguish between technological acquisitions, acquisitions in which technology is a component of the acquired firm's assets, and... View Details
    Keywords: Innovation; Acquisitions; Knowledge; Strategy; Knowledge Acquisition; Acquisition; Innovation and Invention; Chemical Industry
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    Ahuja, Gautam, and Riitta Katila. "Technological Acquisitions and the Innovation Performance of Acquiring Firms: A Longitudinal Study." Strategic Management Journal 22, no. 3 (March 2001): 197–220.
    • August 2016
    • Teaching Note

    Songy 2011: Restructuring to Survive (Or, Surviving to Restructure?)

    By: Charles F. Wu and Alexander W. Schultz
    In 2011, Songy Partners, an Atlanta based real estate developer, was facing three distressed investments within their portfolio each with distinct sets of challenges. Having weathered a myriad of issues during the Global Financial Crisis which included operational... View Details
    Keywords: Distressed Debt; Real Estate; Limited Partners; Cap Rates; Partners and Partnerships; Valuation; Investment; Property; Borrowing and Debt; Real Estate Industry; Atlanta
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    Wu, Charles F., and Alexander W. Schultz. "Songy 2011: Restructuring to Survive (Or, Surviving to Restructure?)." Harvard Business School Teaching Note 217-014, August 2016.
    • March 2025
    • Case

    Fostering Community at Airbnb (A)

    By: Jeffrey T. Polzer, Heather Whiteman and Sarah Mehta
    Set in November 2020, this case explores Airbnb’s efforts to foster a culture of belonging, particularly given the impact of the COVID-19 pandemic on the company’s workforce. It details how Airbnb used employee surveys and organizational network analysis (ONA)—a... View Details
    Keywords: Change; Communication; Competency and Skills; Human Resources; Surveys; Information Technology; Health Pandemics; Organizational Culture; Networks; Accommodations Industry; Technology Industry; Travel Industry; United States; California
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    Polzer, Jeffrey T., Heather Whiteman, and Sarah Mehta. "Fostering Community at Airbnb (A)." Harvard Business School Case 425-045, March 2025.
    • Research Summary

    Overview

    According to McKinsey & Company, social interactions impact up to a third of all consumer purchases which accounts for US$940 billion in annual consumption in the US and Europe alone. Understanding social influence is important meeting consumer needs. In my research,... View Details
    Keywords: Social Networks; Social Influence; Homophily; CRM; Mobile Gaming; Customer Lifetime Value; Forestry; Banking; Retail Banks
    • 10 Feb 2013
    • News

    The Dice Are Rolling on Dell’s Legacy

    • 18 Apr 2020
    • Working Paper Summaries

    How Are Small Businesses Adjusting to COVID-19? Early Evidence From a Survey

    Keywords: by Alexander Bartik, Marianne Bertrand, Zoë B. Cullen, Edward L. Glaeser, Michael Luca, and Christopher Stanton
    • October 2010 (Revised January 2011)
    • Case

    Charter Communications Bankruptcy

    By: Paul A. Gompers and Emily Weisburst
    Charter Communications' bankruptcy presents an opportunity for some of its creditors to convert their debt holdings into equity. A mutual fund manager must determine how to maximize his debt investment in Charter given the restructuring and decide whether to... View Details
    Keywords: Insolvency and Bankruptcy; Private Equity; Borrowing and Debt; Investment; Financial Strategy; Financial Services Industry
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    Gompers, Paul A., and Emily Weisburst. "Charter Communications Bankruptcy." Harvard Business School Case 211-035, October 2010. (Revised January 2011.)
    • 17 Jan 2024
    • Research & Ideas

    Are Companies Getting Away with 'Cheap Talk' on Climate Goals?

    Companies regularly set ambitious climate goals, but these plans often end up like many people’s New Year’s resolutions: unmet aspirations that quietly fizzle out. While companies often gain positive media attention by trumpeting plans for reducing greenhouse gas... View Details
    Keywords: by Tim Gray
    • March 2018 (Revised July 2018)
    • Case

    Cadre

    By: Thomas R. Eisenmann, Scott Duke Kominers and David Lane
    Late in 2017, CEO Ryan Williams and his team debated whether Cadre should become not only a technology-enabled investment manager, but also an online trading exchange providing high levels of liquidity for investors in commercial real estate (CRE) equity. Cadre was a... View Details
    Keywords: "Cadre,"; Entrepreneurship; Market Design; Digital Platforms; Strategy; Internet and the Web; Private Equity; Financial Services Industry; Real Estate Industry; United States
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    Eisenmann, Thomas R., Scott Duke Kominers, and David Lane. "Cadre." Harvard Business School Case 818-058, March 2018. (Revised July 2018.)
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