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- All HBS Web
(6,314)
- News (351)
- Research (5,725)
- Events (10)
- Multimedia (43)
- Faculty Publications (4,799)
Show Results For
- All HBS Web
(6,314)
- News (351)
- Research (5,725)
- Events (10)
- Multimedia (43)
- Faculty Publications (4,799)
- September 1997
- Article
The Cost of Price Incentives: An Empirical Analysis of Motivation Crowding-Out
By: Bruno S. Frey and Felix Oberholzer-Gee
Frey, Bruno S., and Felix Oberholzer-Gee. "The Cost of Price Incentives: An Empirical Analysis of Motivation Crowding-Out." American Economic Review 87, no. 4 (September 1997): 746–755.
- 1998
- Chapter
Trust and Organizational Learning
By: B. Moingeon and A. Edmondson
Moingeon, B., and A. Edmondson. "Trust and Organizational Learning." In Trust, Learning and Economic Expectations, edited by N. Lazaric and E. Lorenz, 247–84. London: Edward Elgar Publishing, 1998.
- March 2023
- Supplement
Deepa Bachu (B): Insights and Experiments at Pensaar Design
By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Consulting Industry; Pulp and Paper Industry; Manufacturing Industry; India
Graeber, Thomas, Joshua Schwartzstein, and Amram Migdal. "Deepa Bachu (B): Insights and Experiments at Pensaar Design." Harvard Business School Supplement 923-034, March 2023.
- December 2015
- Supplement
An Intern's Dilemma (B)
By: Sandra J. Sucher and Matthew Preble
An HBS student is asked to misrepresent himself during the course of his student internship by his employer in order to obtain data from a competitor. This case describes how the student handled the situation and what he learned about himself from it. View Details
Keywords: Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence
Sucher, Sandra J., and Matthew Preble. "An Intern's Dilemma (B)." Harvard Business School Supplement 316-129, December 2015.
- December 2015
- Case
An Intern's Dilemma (A)
By: Sandra J. Sucher and Matthew Preble
An HBS student is asked to misrepresent himself during the course of his summer internship by his employer in order to obtain data from industry competitors. View Details
Keywords: Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence
Sucher, Sandra J., and Matthew Preble. "An Intern's Dilemma (A)." Harvard Business School Case 316-128, December 2015.
- March 2014
- Teaching Note
Uptake of Rapid Diagnostic Tests: A Development Challenge
By: Nava Ashraf, Andrew Boozary and Kristin Johnson
Keywords: Developing Countries and Economies; Health Pandemics; Technology; Health Care and Treatment; Policy; Behavior; Prejudice and Bias; Zambia
Ashraf, Nava, Andrew Boozary, and Kristin Johnson. "Uptake of Rapid Diagnostic Tests: A Development Challenge." Harvard Business School Teaching Note 914-042, March 2014.
- Article
Market Interest in Nonfinancial Information
By: R. G. Eccles, Michael P. Krzus and George Serafeim
Market interest in nonfinancial (e.g., Environmental, Social, and Governance [ESG]) information, including data produced by the Carbon Disclosure Project (CDP), is growing. Using data from Bloomberg we analyze this interest from a variety of different perspectives, and... View Details
Keywords: Markets; Analytics and Data Science; Perspective; Environmental Sustainability; Social Issues; Corporate Disclosure; Projects; Interests
Eccles, R. G., Michael P. Krzus, and George Serafeim. "Market Interest in Nonfinancial Information." Journal of Applied Corporate Finance 23, no. 4 (Fall 2011): 113–127.
- April 2011
- Case
Felipe Calderón: Leading with Light and Power (A)
By: J. Bruce Harreld and David Lane
This sequence of cases explores how leaders get their team focused on framing, analyzing, and ultimately acting upon complex decisions. The A case provides an inside look as President of Mexico, Felipe Calderon, works with his cabinet ministers to decide how to... View Details
Keywords: Crime and Corruption; Decisions; Public Sector; Leadership; Conflict and Resolution; Power and Influence; Urban Development; Welfare or Wellbeing
Harreld, J. Bruce, and David Lane. "Felipe Calderón: Leading with Light and Power (A)." Harvard Business School Case 811-024, April 2011.
- Article
Unconventional Insights for Managing Stakeholder Trust
By: Michael Pirson and Deepak Malhotra
Initiatives to build and maintain trust with various stakeholders, including customers, employees, suppliers and investors, are at the top of the executive agenda at many organizations. But most companies don't really understand how to manage stakeholder trust... View Details
Keywords: Values and Beliefs; Knowledge Use and Leverage; Organizational Culture; Business and Stakeholder Relations; Perspective; Trust; Cooperation
Pirson, Michael, and Deepak Malhotra. "Unconventional Insights for Managing Stakeholder Trust." MIT Sloan Management Review 49, no. 4 (Summer 2008): 43–50.
- February 1975 (Revised April 2002)
- Case
Elizabeth Best (A)
By: Wickham Skinner and Ardis Burst
New political appointee with years of volunteer experience takes over highly responsible job in state government and is met with bureaucratic resistance. View Details
Keywords: Government Administration; Organizational Structure; Attitudes; Groups and Teams; Human Resources; Jobs and Positions; Prejudice and Bias; Public Administration Industry
Skinner, Wickham, and Ardis Burst. "Elizabeth Best (A)." Harvard Business School Case 675-123, February 1975. (Revised April 2002.)
- 1997
- Chapter
Environmental Determinants of Work Motivation, Creativity, and Innovation: The Case of R&D Downsizing
By: T. M. Amabile and R. Conti
Keywords: Job Cuts and Outsourcing; Research and Development; Working Conditions; Motivation and Incentives; Creativity; Innovation and Invention
Amabile, T. M., and R. Conti. "Environmental Determinants of Work Motivation, Creativity, and Innovation: The Case of R&D Downsizing." In Technological Innovation: Oversights and Foresights, edited by Raghu Garud, Praveen Rattan Nayyar, and Zur Baruch Shapira. New York: Cambridge University Press, 1997.
- 16 Dec 2013
- HBS Case
D’O: Making a Michelin-Starred Restaurant Affordable
For restaurateurs, receiving a Michelin star can be a mixed blessing. Certainly it's a rare and celebrated honor—the French company bestows its one-, two-, and three-star ratings only to a select few restaurants worldwide. However, a star begets expectations of... View Details
- Article
Believe Me, I Have No Idea What I Am Talking About: The Effects of Source Certainty on Consumer Involvement and Persuasion
By: Uma R. Karmarkar and Zakary L. Tormala
This research explores the effect of source certainty-that is, the level of certainty expressed by a message source-on persuasion. The authors propose an incongruity hypothesis, suggesting that source certainty effects depend on perceived source expertise. In three... View Details
Keywords: Research; Experience and Expertise; Risk and Uncertainty; Consumer Behavior; Performance Expectations; Interests; Power and Influence
Karmarkar, Uma R., and Zakary L. Tormala. "Believe Me, I Have No Idea What I Am Talking About: The Effects of Source Certainty on Consumer Involvement and Persuasion." Journal of Consumer Research 36, no. 6 (April 2010): 1033–1049.
- June 2010
- Article
Change for Change's Sake
By: Freek Vermeulen, Phanish Puranam and Ranjay Gulati
No one disputes that firms have to make organizational changes when the business environment demands them. But the idea that a firm might want change for its own sake often provokes skepticism. Why inflict all that pain if you don't have to? That is a dangerous... View Details
Keywords: Interpersonal Communication; Innovation and Invention; Leading Change; Organizational Change and Adaptation; Organizational Structure; Creativity; Power and Influence; Adaptation
Vermeulen, Freek, Phanish Puranam, and Ranjay Gulati. "Change for Change's Sake." Harvard Business Review 88, no. 6 (June 2010).
- 2023
- Working Paper
The Irredeemability of the Past: Determinants of Reconciliation and Revenge in Post-Conflict Settings
By: Kristen Kao, Kristin Fabbe and Michael Bang Petersen
In the aftermath of violent conflict, identifying former enemy collaborators versus
innocent bystanders forced to flee violence is difficult. In post-conflict settings,
internally displaced persons (IDPs) risk becoming stigmatized and face difficulties... View Details
Keywords: Conflict and Resolution; War; Refugees; Moral Sensibility; Behavior; Public Opinion; Lawfulness; Iraq
Kao, Kristen, Kristin Fabbe, and Michael Bang Petersen. "The Irredeemability of the Past: Determinants of Reconciliation and Revenge in Post-Conflict Settings." Harvard Business School Working Paper, No. 24-011, August 2023.
- December 2021
- Article
Left- and Right-Leaning News Organizations Use Negative Emotional Content and Elicit User Engagement Similarly
By: Andrea Bellovary, Nathaniel Young and Amit Goldenberg
Negativity has historically dominated news content; however, little research has examined how news organizations use affect on social media, where content is generally positive. In the current project we ask a few questions: Do news organizations on Twitter use... View Details
Keywords: Negative Press; Twitter; Political Affiliation; Affect; News; Media; Internet and the Web; Emotions; Perspective; Social Media
Bellovary, Andrea, Nathaniel Young, and Amit Goldenberg. "Left- and Right-Leaning News Organizations Use Negative Emotional Content and Elicit User Engagement Similarly." Affective Science 2, no. 4 (December 2021): 391–396.
- August 2022
- Case
Atlanta Ransomware Attack (A)
By: Amit Goldenberg and Julian Zlatev
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at... View Details
Keywords: Crime and Corruption; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Ethics; Values and Beliefs; Government and Politics; Government Administration; Information Technology; Cybersecurity; Information Management; Leadership; Management; Crisis Management; Management Teams; Negotiation; Risk and Uncertainty; Social Psychology; Perception; Personal Characteristics; Perspective; Power and Influence; Society; Public Administration Industry; United States; Georgia (state, US); Atlanta
Goldenberg, Amit, and Julian Zlatev. "Atlanta Ransomware Attack (A)." Harvard Business School Case 923-009, August 2022.
- April 2017
- Teaching Plan
An Intern's Dilemma (A) and (B)
By: Sandra J. Sucher
Teaching Plan for HBS Nos. 316-128 and 316-129. View Details
- September 2011
- Article
The Empire Struck Back: Sanctions and Compensation in the Mexican Oil Expropriation of 1938
By: Noel Maurer
The Mexican expropriation of 1938 was the first large-scale non-Communist expropriation of foreign-owned natural resource assets. The literature makes three assertions: the U.S. did not fully back the companies, Mexico did not fully compensate them for the value of... View Details
Keywords: Natural Environment; Assets; Value; Motivation and Incentives; Government and Politics; Strategy; Interests; Revenue; Non-Renewable Energy; Energy Industry; Mexico; United States
Maurer, Noel. "The Empire Struck Back: Sanctions and Compensation in the Mexican Oil Expropriation of 1938." Journal of Economic History 71, no. 3 (September 2011): 590 – 615.
- 02 Feb 2004
- What Do You Think?
Leadership: A Matter of Sustaining or Eliminating Groupthink?
in King Lear. Andrea Jung, CEO of Avon Products, says that her children provide this kind of feedback for her. Saj-Nicole Joni, in an article in the upcoming issue of HBR, suggests the need for a third opinion offered by someone either View Details
Keywords: by James Heskett