Publications

17 Jan 2020
Blog Post

Going the Distance for Investment Excellence

he had deficiencies, such as management, strategy, operations, and marketing. “I was intrigued by the study of business as a profession through multiple lens,” said Cameron. “Harvard Business School prepares students well for a training in general View Details

01 Dec 2019
News

Remix

running throughout—you have to page back to an earlier chapter of Dixon’s life, in 2017. That’s when the bottom dropped out. That fall, she was raising money for a tech/beauty startup called EverythingDid, designed to help women and girls of color View Details

Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment

14 Jun 2021
Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

When I first started teaching executive education classes at Harvard Business School, I was part of a team of five professors who conducted one-week programs for leaders of businesses from all across the globe. Most of my colleagues had... View Details

Keywords: by Francesca Gino

January 2020
Case

Ureed.com: The Marketplace for Language

By: Ashley V. Whillans, Esel Çekin and Alpana Thapar

Jordanian entrepreneur, Nour Al Hassan, founded Tarjama in 2008, tapping into an underserved and high demand need: Arabic translation service. Its lean model comprised of hiring full-time employees, mainly women, who worked from home. It steadily grew over the... View Details

Keywords: Language Translation; Freelancers; Entrepreneurship; Human Resources; Management; Expansion; Quality; Growth and Development Strategy

Web

Marketing Awards & Honors - Faculty & Research

Management Reviews Citation of Excellence Award, for Harvard Business Review article ("Should You Invest in the Long Tail", 2008) as one of the top 50 articles with proven impact since its publication date... View Details

Web

Understanding Health Systems, Payors, and Regulation - Health Care

healthcare settings to identify sources of competitive advantage (and, more commonly, disadvantage). Executive Education Strategy for Health Care Delivery Improving value is the only solution to the global health care challenge. Bringing together View Details

16 Aug 2022
Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

most talented entrepreneurs, I have been thinking more and more about what playing offense looks like in 2022-2023. Here’s the six-part playbook I’m hearing: 1. Acquire talent A few years ago, it was impossible to acquire talent. The best engineers, sales reps, and... View Details

Keywords: by Jeffrey Bussgang

Web

Leadership Transitions | Baker Library | Bloomberg Center | Harvard Business School

expand the size and revenues of Lehman Brothers. The firm bought Neuberger Berman in 2003 and H. A. Schupf in 2007, assuming its place in the wealth and asset management business and offering advice to institutional clients and... View Details

20 Jan 2022
Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

should put together action plans at two levels: team and individual. First, at the team level, managers should ensure that each new policy also has a mechanism for receiving... View Details

Keywords: by Sandra J. Sucher and Shalene Gupta

February 2008 (Revised December 2011)
Case

Weber Shandwick: The Client Relationship Leader Program

By: Robert G. Eccles and Kerry Herman

In 2002 Weber Shandwick, a leading global public relations agency, instituted a Client Relationship Leader (CRL) Program for its top 32 global accounts. The purpose of the program is to ensure that all of the firm's resources across geographies, practice areas, and... View Details

Keywords: Blogs; Competency and Skills; Customer Relationship Management; Organizational Change and Adaptation; Organizational Design; Social and Collaborative Networks; Competitive Advantage; Public Relations Industry

14 Jul 2014
Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

typical consumers think. That's fine if you only want to keep making incremental improvements to your products, says Jill Avery, senior lecturer at Harvard Business School and a former brand manager at Gillette, Samuel Adams, and... View Details

Keywords: by Michael Blanding

19 Aug 2008
First Look

First Look: August 19, 2008

are managed without leadership development as an objective; as a result, when the time comes to name a new chief executive, those firms turn to outsiders. The Leader Within: The Best CEO Succession Plans Groom Independent-minded Insiders... View Details

Keywords: Sean Silverthorne

01 Jan 2004
News

D. Ronald Daniel, MBA 1954

to put his quantitative and analytical skills to good use. Headed by the legendary Marvin Bower (MBA '30), an early leader of both the firm and the management consulting profession itself, who had recently begun the practice of stocking... View Details

19 Oct 2010
First Look

First Look: October 19, 2010

Diversity in Experience and Team Familiarity on Team Performance Authors:Robert S. Huckman and Bradley R. Staats Publication:Manufacturing and Service Operations Management... View Details

Keywords: Sean Silverthorne

09 Dec 2008
First Look

First Look: December 9, 2008

economists—had foreseen. The crisis raises questions about how competently financial institutions, such as mutual funds, managed their global capital investments. It raises questions about how effective the International Monetary Fund's... View Details

Keywords: Martha Lagace

August 2019 (Revised April 2021)
Case

Unifying Divisions: Joro's Mission to Preserve the Planet

By: Shikhar Ghosh and Marilyn Morgan Westner

The case focuses on the initial startup team and Founders’ agreements. In March 2018, Sanchali Pal proposed renegotiating the informal founders’ agreement and equity split she and her co-founders had drafted the previous spring. They had been working together for over... View Details

Keywords: Founders' Agreements; Business Startups; Climate Change; Agreements and Arrangements; Conflict Management