Publications

2012
Chapter

Problem Solving and Search in Networks

By: David Lazer and Ethan Bernstein

This chapter examines the role that networks play in facilitating or inhibiting search for solutions to problems at both the individual and collective levels. At the individual level, search in networks enables individuals to transport themselves to a very different... View Details

Keywords: Network Organizations; Search; Problem Solving; Individual; Individuals And Teams; Collective; Cognitive Search; Network Search; Search Typology; Networks; Social and Collaborative Networks; Theory; Knowledge Sharing

25 Jul 2017
First Look

First Look at New Research and Ideas: July 25, 2017

cast may deviate dramatically from pure QV predictions because of the complex and refined nature of equilibrium play. Most plausibly, voting behavior and outcomes would be determined predominately by social and View Details

Keywords: Carmen Nobel

2025
Chapter

Employer-Based Short-Term Savings Accounts

By: Sarah Holmes Berk, John Beshears, Jay Garg, James J. Choi and David Laibson

We study the introduction of a choice architecture design intended to increase short-term savings among employees at five U.K. firms. Employees were offered the opportunity to opt into a payroll deduction program that auto-deposits funds from each paycheck into a... View Details

Keywords: Personal Finance; Compensation and Benefits; Well-being; Behavior; Investment Funds; Employees; United Kingdom

January – February 2012
Article

How Managers Use Multiple Media: Discrepant Events, Power, and Timing in Redundant Communication

By: Paul Leonardi, Tsedal Neeley and Elizabeth M. Gerber

Several recent studies have found that managers engage in redundant communication; that is, they send the same message to the same recipient through two or more unique media sequentially. Given how busy most managers are, and how much information their subordinates... View Details

Keywords: Communication; Media; Information; Groups and Teams; Projects; Management Style; Power and Influence; Motivation and Incentives; Technology

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January 2004 (Revised April 2005)
Background Note

Personal Values and Professional Responsibilities

By: Joseph L. Badaracco Jr.

Describes some of the classic conflicts managers face in trying to live and work by their personal values and uses Hirschman's "exit, loyalty, and voice" framework to suggest ways for resolving these conflicts. View Details

Keywords: Values and Beliefs; Personal Development and Career; Conflict of Interests; Conflict and Resolution

Educators

20 Dec 2016
First Look

December 20, 2016

Social Psychological & Personality Science Agent-based Modeling: A Guide for Social Psychologists By: Jackson, Joshua Conrad, David Rand, Kevin Lewis, Michael I. Norton,... View Details

Keywords: Carmen Nobel

12 Jan 2004
What Do You Think?

How Should We Think About the Exportation of Jobs?

in markets for labor fueled by dramatic improvements in communication. Those with a global, macro economic view tended to regard these developments as long overdue. Those concerned about the psychological and View Details

Keywords: by James Heskett

May 2009
Article

Authority versus Persuasion

By: Eric J. Van den Steen

This paper studies a manager's trade-off between using persuasion and using interpersonal authority to get an employee to 'do the right thing' from the manager's perspective (when the manager and employee disagree on the right course of action). It... View Details

Keywords: Employee Relationship Management; Managerial Roles; Projects; Motivation and Incentives; Power and Influence

2009
Working Paper

Authority versus Persuasion

By: Eric J. Van den Steen

This paper studies a principal's trade-off between using persuasion versus using interpersonal authority to get the agent to "do the right thing"; from the principal's perspective (when the principal and agent openly disagree on the right course of action). It shows... View Details

Keywords: Employee Relationship Management; Managerial Roles; Projects; Motivation and Incentives; Power and Influence

October 2012
Case

Monsanto

By: Ray A. Goldberg

Monsanto CEO Hugh Grant must guide his global agribusiness technology company into an uncertain future where food security, food safety, sustainability, and climate change will all impact the global food system. View Details

Keywords: Technology; Risk and Uncertainty; Information Technology; Food; Social and Collaborative Networks; Global Strategy; Agribusiness; Globalized Markets and Industries; Agriculture and Agribusiness Industry

Educators

June 25, 2022
Guest Column

CEOs Didn't Make the Roe Decision. It's Still Their Problem to Solve

By: Sandra Sucher

Keywords: Health Care and Treatment; Trust; Rights; Government Legislation; Social Issues; Employee Relationship Management; Corporate Social Responsibility and Impact; United States

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28 Aug 2006
Research & Ideas

Online Match-Making with Virtual Dates

current model is artificial and static, and far removed from everyday social interaction," says Jeana H. Frost, who along with Michael I. Norton and Dan Ariely is taking an academic look at online dating and how it can be improved.... View Details

Keywords: by Martha Lagace; Publishing

January 2020
Teaching Note

How to Encourage Others to Give and When to Pass the Torch? Insights from The Philanthropy Connection

By: Christine Exley and Kathleen McGinn

This case follows the co-founder and president, Marla Felcher, of The Philanthropy Connection (TPC). TPC is a nonprofit organization that centers around collective giving: members of TPC make an annual contribution that is then distributed to select nonprofit... View Details

Keywords: Giving And Philanthropy; Philanthropy and Charitable Giving; Motivation and Incentives; Nonprofit Organizations

July 1991 (Revised December 2018)
Compilation

Slavery

By: Thomas K. McCraw

Explores the general history of slavery in the United States. Through detailed exhibits and a text consisting of excerpts from six first-hand observations of slavery, this note is designed to present the ethics, economics (especially the perverse incentive systems),... View Details

Keywords: Slavery; Human Capital; History; Ethics; Social Issues; Motivation and Incentives; United States

26 Mar 2007
Research & Ideas

Learning from Failed Political Leadership

What should business leaders know about the ambitions of Russia, China, and the European Union? They should know how geopolitical conditions exert enormous pressure on companies, according to Harvard Business School professor D. Quinn Mills and coauthor Steven... View Details

Keywords: by Martha Lagace

April 1978
Article

Equilibrium Behavior and Repeated Play of the Prisoners' Dilemma

By: A. E. Roth and J. K. Murnighan

Keywords: Games, Gaming, and Gambling; Behavior

1994
Chapter

Conflict Management and Negotiation

By: J. Polzer and M. Neale

Keywords: Conflict Management; Negotiation

April 2021
Case

Glass-Shattering Leaders: Barbara Hackman Franklin

By: Boris Groysberg and Colleen Ammerman

Barbara Hackman Franklin was one of the first women to earn an MBA from Harvard Business School. She went on to break barriers in the private and public sectors, rising to leadership positions in business and government. In the 1970s, she led a successful White House... View Details

Keywords: Glass Ceiling; Leadership; Gender; Power and Influence

Educators