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  • March 2002 (Revised November 2003)
  • Case

Satellite Radio

By: Thomas R. Eisenmann and Alastair Brown
In early 2002, XM and Sirius were fighting for control of the emerging U.S. market for satellite radio. Each company targeted consumers in automobiles, providing 100 channels of CD-quality audio for a monthly subscription fee of $10-$13. Wall Street analysts predicted... View Details
Keywords: Growth and Development Strategy; Price; Risk and Uncertainty; Problems and Challenges; Network Effects; Partners and Partnerships; Information Technology; Business Model; Investment Return; Auto Industry; Media and Broadcasting Industry; United States
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  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

process. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54030 forthcoming Academy of Management Journal The Role of Investor Gut Feel in Managing Complexity and Extreme Risk By: Huang,... View Details
Keywords: Sean Silverthorne
  • October 2016
  • Supplement

24 Hour Fitness (B): Ownership Changes, 2005–2016

By: John R. Wells and Gabriel Ellsworth
In 2016, 24 Hour Fitness was the number-two fitness chain in the United States, generating revenues of $1.4 billion from 441 clubs serving 3.8 million members. Based in San Ramon, California, 24 Hour Fitness operated clubs in 13 states. Having grown rapidly to become... View Details
Keywords: Advertising; Advertising Campaigns; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Age; Training; Private Equity; Financing and Loans; Price; Profit; Revenue; Geographic Location; Geographic Scope; Health; Nutrition; Business History; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Management Teams; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Social Marketing; Demand and Consumers; Market Entry and Exit; Media; Organizational Design; Private Ownership; Problems and Challenges; Groups and Teams; Sales; Salesforce Management; Situation or Environment; Welfare or Wellbeing; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Software; Web Sites; Value; Valuation; Health Industry; Media and Broadcasting Industry; United States; California; San Francisco
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  • 29 May 2001
  • Research & Ideas

Race Does Matter in Mentoring

reached the executive level at his organization. Why did he make it when so many other minorities plateaued in middle management? First, Williams had the good fortune to be hired by Nathan Barrett, a white manager who continually expanded... View Details
Keywords: by David A. Thomas
  • 24 Oct 2017
  • First Look

First Look at New Research and Ideas, October 24, 2017

October 2017 Management Science The Size of the LGBT Population and the Magnitude of Anti-Gay Sentiment Are Substantially Underestimated By: Coffman, Katherine Baldiga, Lucas C. Coffman, and Keith M. Marzilli Ericson Abstract—We... View Details
Keywords: Sean Silverthorne
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

hosting and infrastructure. We explore trends in the concentration of the DNS space since at least 2011. In addition, we examine changes in domains’ tendency to “diversify” their pool of nameservers—how frequently domains employ DNS View Details
Keywords: Sean Silverthorne
  • 09 Aug 2011
  • First Look

First Look: August 9

answers—and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization's effectiveness. In What to Ask the... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

Monetary Fund (IMF). The case highlights the challenges and opportunities she faced during each phase of her career and how she managed them. Lagarde started her career in 1981 as a lawyer at the global law... View Details
Keywords: Dina Gerdeman
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

client to draft a challenge focused on getting consumers excited about the product. Community Members Are Eager To Participate Tongal, whose client list includes Lego and Colgate-Palmolive, said "the client is coming back because it's... View Details
Keywords: by Dina Gerdeman
  • 14 Apr 2015
  • First Look

First Look: April 14

In 2013 Ning Tang, who in 2006 founded CreditEase as a broker of P2P loans to unbanked individuals and small businesses in China, confronts the challenges of rapid growth and expansion in a changing regulatory environment. CreditEase... View Details
Keywords: Sean Silverthorne
  • 29 Nov 2006
  • Research & Ideas

Rich or Royal: What Do Founders Want?

paradox in a recent paper called "Rich versus King: The Entrepreneur's Dilemma," an early draft of which was featured in the Best Paper Proceedings of the 2006 Academy of Management Conference and the 2005 Babson-Kauffman... View Details
Keywords: by Sarah Jane Gilbert; Financial Services
  • 31 May 2011
  • First Look

First Look: May 31

make purchases. Retailers, however, felt that major credit and debit card issuers had too much market power which was leading to higher costs for retailers to accept such payment forms. Consumers were increasingly adopting smart phones and using those phones to View Details
Keywords: Sean Silverthorne
  • 10 Apr 2012
  • First Look

First Look: April 10

How can I avoid compromising my integrity—and stay out of jail? Using lessons from some of the world's greatest businesses, he provides incredible insights into these challenging questions. How Will You Measure Your Life? is full of... View Details
Keywords: Carmen Nobel
  • 21 Sep 2016
  • Research & Ideas

Shabana Azmi: Leveraging Bollywood Fame into Social Good

she crosses over to work in the new “parallel” or art cinema, those films challenge those views. Deshpandé: Very few crossover actors are successful; there is a big divide between the two. She is probably the most successful. She gets to... View Details
Keywords: by Sean Silverthorne; Motion Pictures & Video
  • 07 Aug 2006
  • Research & Ideas

Whatever Happened to Caveat Emptor?

the center of global trade disputes. World Trade Organization (WTO) disputes between Europe and the United States over hormone-treated beef and genetically modified crops evoke how difficult it can be to reconcile different consumer protection regimes. The View Details
Keywords: by Sean Silverthorne; Retail
  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

additional 60,000 rural villages. By relying exclusively on low-income women as their frontline sales force, it also provided a significant source of income to a traditionally marginalized group. Q: What are some of challenges that... View Details
Keywords: by Sean Silverthorne
  • 10 May 2016
  • First Look

May 10, 2016

Harvard Business Review Planned Opportunism: Using Weak Signals to Spur Innovations By: Govindarajan, Vijay Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51052 forthcoming Strategic View Details
Keywords: Carmen Nobel
  • 29 Jul 2002
  • Research & Ideas

Get Off the Dime!

change to meet the challenges of the twenty-first century. But look how radically different the stories are. In "Approval," the focus was mostly on getting the management committee to say yes, and... View Details
Keywords: by John P. Kotter & Dan S. Cohen
  • 14 Nov 2019
  • Book

Lifting the Lid on Turkey's Hidden Business History

The business sector of modern Turkey has been dominated by closely held family business groups, which rarely allow access to their corporate archives, or else by a myriad of small businesses, which rarely keep any documentation. This has made it View Details
Keywords: by Sean Silverthorne
  • 04 Apr 2019
  • Cold Call Podcast

Can Mark Zuckerberg Rebuild Trust in Facebook?

really struck me about this, and that I really wanted to ask students about, is that Mark Zuckerberg is a very public figure. He's in every newspaper, every day. TV shows, media. He wants to be that public figure. All of a sudden he gets perhaps the greatest View Details

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