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    • News  (155)
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Show Results For

  • All HBS Web  (950)
    • People  (1)
    • News  (155)
    • Research  (631)
    • Events  (13)
    • Multimedia  (3)
  • Faculty Publications  (538)
← Page 17 of 950 Results →
  • 2023
  • Working Paper

Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

By: Fabrizio Dell'Acqua, Edward McFowland III, Ethan Mollick, Hila Lifshitz-Assaf, Katherine C. Kellogg, Saran Rajendran, Lisa Krayer, François Candelon and Karim R. Lakhani
The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine... View Details
Keywords: Large Language Model; AI and Machine Learning; Performance Efficiency; Performance Improvement
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Dell'Acqua, Fabrizio, Edward McFowland III, Ethan Mollick, Hila Lifshitz-Assaf, Katherine C. Kellogg, Saran Rajendran, Lisa Krayer, François Candelon, and Karim R. Lakhani. "Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality." Harvard Business School Working Paper, No. 24-013, September 2023.
  • Web

HBS Working Knowledge – Harvard Business School Faculty Research

could other businesses learn from his ascent? What Will It Take to Confront the Invisible Mental Health Crisis in Business? by Kara Baskin 09 NOV 2023 | HBS Case The pressure to do more, to be more, is fueling its own silent epidemic.... View Details
  • 03 Apr 2025
  • HBS Seminar

Ziad Obermeyer, UC Berkeley School of Public Health

    Graphic Packaging: Project Cowboy

    In July 2019, Graphic Packaging CEO Michael Doss was proposing a $600 million investment in a new machine to produce coated recycled board (CRB), a type of paper packaging used for consumer products (cups, cereal boxes, beverage boxes, etc.) that utilized recycled... View Details
    • 06 Jun 2017
    • First Look

    First Look at New Research and Ideas: June 6, 2017

    recent years, a number of new and exciting tools enabled by advances in telework, machine learning, and other approaches had emerged. Hirshfeld hoped to maximize these tools’ utility in order to enhance patent examiners’ work and... View Details
    Keywords: Sean Silverthorne
    • 2023
    • Working Paper

    In-Context Unlearning: Language Models as Few Shot Unlearners

    By: Martin Pawelczyk, Seth Neel and Himabindu Lakkaraju
    Machine unlearning, the study of efficiently removing the impact of specific training points on the trained model, has garnered increased attention of late, driven by the need to comply with privacy regulations like the Right to be Forgotten. Although unlearning is... View Details
    Keywords: AI and Machine Learning; Copyright; Information
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    Pawelczyk, Martin, Seth Neel, and Himabindu Lakkaraju. "In-Context Unlearning: Language Models as Few Shot Unlearners." Working Paper, October 2023.
    • March 2021
    • Case

    VideaHealth: Building the AI Factory

    By: Karim R. Lakhani and Amy Klopfenstein
    Florian Hillen, co-founder and CEO of VideaHealth, a startup that used artificial intelligence (AI) to detect dental conditions on x-rays, spent the early years of his company laying the groundwork for an AI factory. A process for quickly building and iterating on new... View Details
    Keywords: Artificial Intelligence; Innovation and Invention; Disruptive Innovation; Technological Innovation; Information Technology; Applications and Software; Technology Adoption; Digital Platforms; Entrepreneurship; AI and Machine Learning; Technology Industry; Medical Devices and Supplies Industry; North and Central America; United States; Massachusetts; Cambridge
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    Lakhani, Karim R., and Amy Klopfenstein. "VideaHealth: Building the AI Factory." Harvard Business School Case 621-021, March 2021.

      A Prescriptive Analytics Framework for Optimal Policy Deployment Using Heterogeneous Treatment Effects

      We define a prescriptive analytics framework that addresses the needs of a constrained decision-maker facing, ex ante, unknown costs and benefits of multiple policy levers. The framework is general in nature and can be deployed in any utility maximizing... View Details

        Seth Neel

        Seth Neel is an Assistant Professor housed in the Department of Technology and Operations Management (TOM) at HBS, and a Faculty Affiliate in Computer Science at SEAS. He is Principal Investigator of the Trustworthy AI Lab in Harvard's new View Details
        • Teaching Interest

        Data Science for Managers

        • Served as a teaching fellow; assisted MBA students with classroom coding exercises. 
        • Developed course materials, including new case studies, technical notes, and code notebooks students used to analzye case data. 
        • Developed interactive web... View Details
        • 17 Jul 2023
        • Research & Ideas

        Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

        that the process is transparent and understood, even if everyone’s individual pay isn’t transparent. Don’t replace all your people with robots In the age of AI and robotics, it’s tempting to slash costs by subbing in machines or View Details
        Keywords: by Avery Forman
        • Web

        Strategy - Doctoral

        L. Robertson Dennis A. Yao International business Juan Alcacer David J. Collis William R. Kerr Machine learning Himabindu Lakkaraju Michael Lingzhi Li Edward McFowland III Seth Neel Elisabeth C. Paulson... View Details
        • Web

        Marketing - Doctoral

        Ayelet Israeli Henry W. McGee Isamar Troncoso Marketing Tomomichi Amano Eva Ascarza David E. Bell Anita Elberse Sunil Gupta Ayelet Israeli Rajiv Lal V. Kasturi Rangan Isamar Troncoso Jeremy Yang Shunyuan Zhang Machine View Details
        • Web

        Technology & Operations Management - Doctoral

        Alexandra C. Feldberg Jacqueline Ng Lane Maria P. Roche Innovation Iavor I. Bojinov Marco Iansiti Alan D. MacCormack Kyle R. Myers Maria P. Roche Stefan H. Thomke Machine learning Himabindu Lakkaraju Michael... View Details
        • 2023
        • Article

        Post Hoc Explanations of Language Models Can Improve Language Models

        By: Satyapriya Krishna, Jiaqi Ma, Dylan Slack, Asma Ghandeharioun, Sameer Singh and Himabindu Lakkaraju
        Large Language Models (LLMs) have demonstrated remarkable capabilities in performing complex tasks. Moreover, recent research has shown that incorporating human-annotated rationales (e.g., Chain-of-Thought prompting) during in-context learning can significantly enhance... View Details
        Keywords: AI and Machine Learning; Performance Effectiveness
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        Krishna, Satyapriya, Jiaqi Ma, Dylan Slack, Asma Ghandeharioun, Sameer Singh, and Himabindu Lakkaraju. "Post Hoc Explanations of Language Models Can Improve Language Models." Advances in Neural Information Processing Systems (NeurIPS) (2023).
        • 21 Oct 2024
        • Research & Ideas

        What Happens in Vegas Could Shape the Metaverse

        competing incentives in building the metaverse, our view is that the metaverse can still succeed,” they write, “but it might call for a shift in mindset and an openness to learning from seemingly distant domains of knowledge.” Along those... View Details
        Keywords: by Scott Nover; Computer; Information Technology
        • January 2018 (Revised March 2019)
        • Case

        Autonomous Vehicles: The Rubber Hits the Road...but When?

        By: William Kerr, Allison Ciechanover, Jeff Huizinga and James Palano
        The rise of autonomous vehicles has enormous implications for business and society. Despite the many headlines and significant investment in the technology by early 2019, it was still unclear when truly autonomous vehicles would be a commercial reality. Students will... View Details
        Keywords: Technology Management; Artificial Intelligence; General Management; Robotics; Technological Innovation; Transportation; Disruption; Information Technology; Decision Making; AI and Machine Learning; Auto Industry; Technology Industry
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        Kerr, William, Allison Ciechanover, Jeff Huizinga, and James Palano. "Autonomous Vehicles: The Rubber Hits the Road...but When?" Harvard Business School Case 818-088, January 2018. (Revised March 2019.)
        • February 2022 (Revised September 2022)
        • Case

        InstaDeep: AI Innovation Born in Africa (A)

        By: Shikhar Ghosh and Esel Çekin
        Karim Beguir and Zohra Slim were the co-founders of InstaDeep, a deep tech startup focusing on artificial intelligence (AI) solutions. Instadeep was one of the few companies globally that were partnering with DeepMind, an AI subsidiary of Google [Alphabet Inc.].... View Details
        Keywords: AI; Artificial Intelligence; Entrepreneurship; Operations; Business Subsidiaries; Brands and Branding; Innovation and Invention; Growth and Development Strategy; AI and Machine Learning; Technology Industry; Africa
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        Ghosh, Shikhar, and Esel Çekin. "InstaDeep: AI Innovation Born in Africa (A)." Harvard Business School Case 822-104, February 2022. (Revised September 2022.)
        • December 2018
        • Teaching Note

        Autonomous Vehicles: The Rubber Hits the Road…but When?

        By: William Kerr and James Palano
        The autonomous vehicles have enormous implications for business and society. But, despite the headline-laden attention paid to the technology, there remain more questions than answers. Students will learn about the complex industry and have explicit discussions about... View Details
        Keywords: Technology Management; Artificial Intelligence; General Management; Robotics; Technological Innovation; Transportation; Disruption; Information Technology; Management; Decision Making; AI and Machine Learning; Auto Industry; Technology Industry
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        Kerr, William, and James Palano. "Autonomous Vehicles: The Rubber Hits the Road…but When?" Harvard Business School Teaching Note 819-040, December 2018.

          Michael Lingzhi Li

          Keywords: health care; insurance industry
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