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Show Results For
- All HBS Web
(872)
- News (174)
- Research (634)
- Events (3)
- Multimedia (2)
- Faculty Publications (374)
- 2020
- Book
Teaching by Heart: One Professor's Journey to Inspire
By: Thomas J. DeLong
The best teachers are leaders, and the best leaders are teachers. Teaching by Heart summarizes the author's key insights gained from more than 40 years of teaching and managing. It illustrates how teachers can both lift people up and let them down. It proposes... View Details
DeLong, Thomas J. Teaching by Heart: One Professor's Journey to Inspire. Boston: Harvard Business Review Press, 2020.
- Web
K–12 Education | Social Enterprise | Harvard Business School
(Dimitri V. D'Arbeloff - MBA Class of 1955 Professor of Business Administration Senior Associate Dean for Faculty Development and Research) 10 Oct 2024 | Making A Difference Cultivating Can-Do Attitudes Executive coach Jen Wilfong (GMP 3,... View Details
- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
have created. Or is this all too manipulative in its nature to contemplate? For years, research in the service sector by my colleagues and myself has suggested that great service organizations are especially good at hiring for attitude... View Details
Keywords: by James Heskett
- Portrait Project
Ratnika Prasad
When I was ten, my classmates’ callous attitude towards littering frustrated me deeply. Most adults shrugged off my indignation as childish, but my father, a government officer, asked me to think of what I could do. So, I banded together... View Details
- 01 Feb 2021
- What Do You Think?
Has the New Economy Finally Arrived?
worked out. It may have contributed to the thinking behind the “dot-com bubble,” which was characterized by a wave of IPOs for organizations built around the information economy, ballooning stock options, and new attitudes toward company... View Details
Keywords: by James Heskett
- Web
Recommended Reading - Advancing Racial Equity
citizens--leaving us morally unprepared to face the profound challenges of our time. World-renowned philosopher Michael J. Sandel argues that to overcome the crises that are upending our world, we must rethink the attitudes toward success... View Details
- Web
Agents of Change: The Founding of the African-American Student Union
Harvard Business School Bulletin noted on AASU's 25th anniversary, "when the civil rights movement forced America's mainstream institutions to acknowledge the shortcomings of their policies, practices, and attitudes regarding racial... View Details
- December 5, 2024
- Article
A Consensus Definition of Creativity in Surgery: A Delphi Study Protocol
By: Alex Thabane, Tyler McKechnie, Phillip Staibano, Vikram Arora, Goran Calic, Jason W. Busse, Sameer Parpia and Mohit Bhandari
Introduction
Clear definitions are essential in science, particularly in the study of abstract phenomena like creativity. Due to its inherent complexity and domain-specific nature, the study of creativity has been complicated, as evidenced by the various... View Details
Clear definitions are essential in science, particularly in the study of abstract phenomena like creativity. Due to its inherent complexity and domain-specific nature, the study of creativity has been complicated, as evidenced by the various... View Details
Thabane, Alex, Tyler McKechnie, Phillip Staibano, Vikram Arora, Goran Calic, Jason W. Busse, Sameer Parpia, and Mohit Bhandari. "A Consensus Definition of Creativity in Surgery: A Delphi Study Protocol." PLoS ONE 19, no. 12 (December 5, 2024).
- March–April 2020
- Article
Building A Culture of Experimentation
By: Stefan Thomke
Why don’t organizations test more? After examining this question for several years, I can tell you that the central reason is culture. As companies try to scale up their experimentation capacity, they often find that the obstacles are not tools and technology but... View Details
Keywords: Experimentation; Culture; Innovation; Online; Customer Experience; Organizational Culture; Innovation and Invention; Internet and the Web; Attitudes; Decision Making; Change; Leadership
Thomke, Stefan. "Building A Culture of Experimentation." Harvard Business Review 98, no. 2 (March–April 2020): 40–48.
- September 2022 (Revised January 2023)
- Case
Bear to Bull: An Analyst’s Journey with Netflix
By: Aiyesha Dey, Joseph Pacelli, Jennifer G. Lawson and Tom Quinn
Wedbush Securities analyst Michael Pachter said “hell freezing over” was more likely than him upgrading the “sell” rating he had maintained on movie and television streaming giant Netflix since 2011, despite meteoric subscriber and share price growth. In 2022, however,... View Details
Keywords: Accounting; Asset Pricing; Cash Flow; Investment; Stocks; Equity; Analysis; Attitudes; Financial Services Industry; Entertainment and Recreation Industry; United States
Dey, Aiyesha, Joseph Pacelli, Jennifer G. Lawson, and Tom Quinn. "Bear to Bull: An Analyst’s Journey with Netflix." Harvard Business School Case 123-001, September 2022. (Revised January 2023.)
- 04 Oct 2022
- What Do You Think?
Have Managers Underestimated the Need for Face-to-Face Contact?
for GenZ talent. We will be reading about how GenZers have attitudes toward work and how they define success that differ from their predecessors. This seems to be the case with every new “generation.” Perhaps it’s testimony to the... View Details
Keywords: by James Heskett
- Profile
Brandon Lovell
empathetic attitude from a recently hired investment banker who gave Brandon insights on how he got his job – and encouraged him to go to college. "That started the journey that ultimately led to HBS." On the move – with a smile... View Details
- Web
2022 Reunion Presentations - Alumni
not always research-methods-based online information, political actors have succeeded in giving voice to this set of economic grievances. In this session, we will review online surveys on attitudes towards globalization and economic... View Details
- 21 Sep 2023
- Blog Post
Hands-on Learning About Global Markets
saw the cultural differences while developing marketing concepts for Ellie Care, a technology platform based in Buenos Aires providing health and emergency-response monitoring that enables seniors 65+ to live more independently. Early on, the students learned that in... View Details
- February 2021
- Background Note
Jobs to Be Done: A Toolbox
By: Derek C. M. van Bever, Bob Moesta, Iuliana Mogosanu, Shaye Roseman and Katie Zandbergen
The Jobs to Be Done methodology is both a theory and a practical approach for understanding customer behavior and why people make the choices they make. Many practitioners, whether they work for startups or incumbent businesses, find Jobs to Be Done useful because it... View Details
Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Knowledge Acquisition; Attitudes; Perception; Theory; Behavior; Customer Relationship Management
van Bever, Derek C. M., Bob Moesta, Iuliana Mogosanu, Shaye Roseman, and Katie Zandbergen. "Jobs to Be Done: A Toolbox." Harvard Business School Background Note 321-095, February 2021.
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
either in the Toyota system or at sites that have successfully transformed themselves, there is a palpable, positive difference in the attitude of people that is coupled with exceptional performance along critical business measures such... View Details
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
on; beginning an intervention with the offender early on; providing an opportunity for attitude improvement, possibly with the engagement of a counselor or coach; and then terminating in a timely fashion the employee who is unable to... View Details
Keywords: by James Heskett
- September 2010 (Revised January 2012)
- Case
OPOWER: Increasing Energy Efficiency through Normative Influence (A)
By: Amy J.C. Cuddy, Kyle Todd Doherty and Maarten W. Bos
The case profiles OPOWER, an energy efficiency software company that applies Cialdini's principles of social influence to successfully encourage consumers to reduce their energy usage. OPOWER was co-founded in 2008 by two young Harvard graduates, Dan Yates and Alex... View Details
Keywords: Mathematical Methods; Applications and Software; Attitudes; Entrepreneurship; Energy Conservation; Power and Influence; Growth and Development Strategy; Energy Industry; United States
Cuddy, Amy J.C., Kyle Todd Doherty, and Maarten W. Bos. "OPOWER: Increasing Energy Efficiency through Normative Influence (A)." Harvard Business School Case 911-016, September 2010. (Revised January 2012.)
- 02 Aug 2020
- What Do You Think?
Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?
reliant on the internet and cloud for their existence. “There is a softening of attitudes towards quants in today’s organization,” Tahir Qazi commented. “ As more people with an experimentation mindset and grooming move across... View Details
- 01 Sep 2006
- What Do You Think?
Are We Ready for Self-Management?
or internal to the organization. However, the path to greater latitude on the job is not short. It involves, as Pradipta Saha commented, "Selecting the right entry-level employee ." We have found, for example, that high performance organizations give at least... View Details
Keywords: by James Heskett