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(7,210)
- People (19)
- News (1,490)
- Research (4,354)
- Events (45)
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- Faculty Publications (2,843)
Show Results For
- All HBS Web
(7,210)
- People (19)
- News (1,490)
- Research (4,354)
- Events (45)
- Multimedia (71)
- Faculty Publications (2,843)
- 1997
- Article
Are Computers Gender-neutral? Gender Stereotypic Responses to Computers with Voices
By: C. I. Nass, Y. Moon and N. Green
Nass, C. I., Y. Moon, and N. Green. "Are Computers Gender-neutral? Gender Stereotypic Responses to Computers with Voices." Journal of Applied Social Psychology 27, no. 10 (1997): 864–876.
- 2012
- Other Unpublished Work
Strategic responses to collective activism in the U.S. biomass sector
By: Shon R. Hiatt
Almost all companies face constraints and pressure from collective activists. Using tactics such as protests, boycotts, and lobbying, social movement organizations and collective actors can draw significant media attention to issues facing industries and organizations,... View Details
- 1999
- Article
Are People Polite to Computers: Responses to Computer-based Interviewing Systems
By: C. I. Nass, Y. Moon and P. Carney
Nass, C. I., Y. Moon, and P. Carney. "Are People Polite to Computers: Responses to Computer-based Interviewing Systems." Journal of Applied Social Psychology 29, no. 5 (1999): 1093–1110.
- 1998
- Working Paper
Are People Polite to Computers? Responses to Computer-Based Interviewing Systems
By: Clifford Nass, Youngme Moon and Paul Carney
- March 2024
- Article
Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity
By: Mitchell Tang, Rebecca Mishuris, Lily Payvandi and Ariel Dora Stern
Importance: The COVID-19 pandemic was associated with substantial growth in patient portal messaging. Higher message volumes have largely persisted, reflecting a new normal. Prior work has documented lower message use by patients who belong to minoritized racial... View Details
Keywords: Health Pandemics; Technology Adoption; Prejudice and Bias; Equality and Inequality; Communication Technology; Race; Ethnicity; Health Industry
Tang, Mitchell, Rebecca Mishuris, Lily Payvandi, and Ariel Dora Stern. "Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity." JAMA Network Open 7, no. 3 (March 2024).
- April 1998 (Revised July 1998)
- Teaching Note
RogersCasey Alternative Investments: Innovative Response to the Distribution Challenge TN
By: Josh Lerner
Teaching Note for (9-296-024). View Details
- Article
What Do 'Don't Know' Responses Really Mean in Giving Surveys?
By: Arthur C. Brooks
Brooks, Arthur C. "What Do 'Don't Know' Responses Really Mean in Giving Surveys?" Nonprofit and Voluntary Sector Quarterly 33, no. 3 (September 2004): 423–434.
- November 2012 (Revised July 2013)
- Supplement
The Great East Japan Earthquake (B): Fast Retailing Group's Response
By: Hirotaka Takeuchi, Kenichi Nonomura, Dena Neuenschwander, Meghan Ricci, David Roth, Kate Schoch and Sergey Vartanov
A few hours after the earthquake hit on March 11, 2011, CEO Tadashi Yanai of Fast Retailing was eating sushi at a restaurant near his office. He was confident that his store managers would be able to decide for themselves the best action to take in the midst of this... View Details
Keywords: Japan; Earthquake; Fast Retailing Group; Decisions; Natural Disasters; Crisis Management; Retail Industry; Japan
Takeuchi, Hirotaka, Kenichi Nonomura, Dena Neuenschwander, Meghan Ricci, David Roth, Kate Schoch, and Sergey Vartanov. "The Great East Japan Earthquake (B): Fast Retailing Group's Response." Harvard Business School Supplement 713-439, November 2012. (Revised July 2013.)
- 09 May 2014
- Working Paper Summaries
‘My Bad!’ How Internal Attribution and Ambiguity of Responsibility Affect Learning from Failure
- 01 Dec 2013
- News
Alumni News | Bookshelf: A Manager's Responsibility in the 21st Century
It's easy to think that the 2010 disaster at the BP drilling platform Deepwater Horizon in the Gulf of Mexico was the result of a chain of cascading events beyond the control of anyone to stop. But as the authors of Avoiding Corporate Breakdowns: The Nature and Extent... View Details
- April 2, 2018
- Article
The Right Way for Companies to Publicize Their Social Responsibility Efforts
By: Mark R. Kramer
It’s a common complaint. Companies keep trying to show the world that they are socially conscious and keep losing the battle. Anheuser-Busch and Hyundai even devoted this year’s Super Bowl ads to lauding their philanthropic efforts with decidedly mixed responses.... View Details
Kramer, Mark R. "The Right Way for Companies to Publicize Their Social Responsibility Efforts." Harvard Business Review Digital Articles (April 2, 2018).
- October 2023
- Article
Clinician Response to Patient Medication Prices Displayed in the Electronic Health Record
By: Anna D Sinaiko, Caroline E Sloan, Mark J Soto, Olivia Zhao, Chen-Tan Lin and Foster R Goss
Keywords: Prescription Drugs; Electronic Health Records; Physicians; Prescription Drug Costs; Health Care and Treatment; Price; Health Industry
Sinaiko, Anna D., Caroline E Sloan, Mark J Soto, Olivia Zhao, Chen-Tan Lin, and Foster R Goss. "Clinician Response to Patient Medication Prices Displayed in the Electronic Health Record." JAMA Internal Medicine 183, no. 10 (October 2023): 1172–1175.
- February 2022 (Revised August 2022)
- Case
Amazon, Expedia, and Antitrust: Meeting Legal and Ethical Responsibilities to Customers
By: Robert J. Dolan
Dolan, Robert J. "Amazon, Expedia, and Antitrust: Meeting Legal and Ethical Responsibilities to Customers." Harvard Business School Case 522-085, February 2022. (Revised August 2022.)
- 2020
- Other Unpublished Work
The COVID-19 Attack on Latin America: Proposals for an Effective Response
By: Laura Alfaro, Guillermo Calvo, Augusto de la Torre, Jose de Gregorio, Roque Benjamin Fernandez, Pablo Guidotti, Paulo Leme, Enrique Mendoza, Liliana Rojas-Suarez and Andres Velasco
Alfaro, Laura, Guillermo Calvo, Augusto de la Torre, Jose de Gregorio, Roque Benjamin Fernandez, Pablo Guidotti, Paulo Leme, Enrique Mendoza, Liliana Rojas-Suarez, and Andres Velasco. "The COVID-19 Attack on Latin America: Proposals for an Effective Response." Comité Latinoamericano de Asuntos Financieros (CLAAF) Statement, No. 43, July 2020.
- 14 Nov 2011
- Other Presentation
New York City’s Anchor Institutions: From Social Responsibility to Shared Value
Professor Michael E. Porter: Initiative for a Competitive Inner City View Details
Porter, Michael E. "New York City’s Anchor Institutions: From Social Responsibility to Shared Value." Initiative for a Competitive Inner City, New York City, NY, November 14, 2011.
- 27 Jan 2011
- News