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(17,264)
- People (33)
- News (4,058)
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- Events (87)
- Multimedia (106)
- Faculty Publications (8,431)
Show Results For
- All HBS Web
(17,264)
- People (33)
- News (4,058)
- Research (10,403)
- Events (87)
- Multimedia (106)
- Faculty Publications (8,431)
- 10 Jun 2015
- News
High-Tech Tools Won’t Automatically Improve Your Operations
- October 2018
- Article
The Operational Value of Social Media Information
By: Ruomeng Cui, Santiago Gallino, Antonio Moreno and Dennis J. Zhang
While the value of using social media information has been established in multiple business contexts, the field of operations and supply chain management have not yet explored the possibilities it offers in improving firms' operational decisions. This study attempts to... View Details
Cui, Ruomeng, Santiago Gallino, Antonio Moreno, and Dennis J. Zhang. "The Operational Value of Social Media Information." Special Issue on Big Data in Supply Chain Management. Production and Operations Management 27, no. 10 (October 2018): 1749–1774.
- June 2010
- Teaching Note
Woolf Farming & Processing (TN)
By: David E. Bell and Mary Louise Shelman
Teaching Note for [510033]. View Details
- February 2025
- Teaching Note
Akooda: Charging Toward Operational Intelligence
By: Christopher Stanton and Shira Aronson
Teaching Note for HBS Case No. 823-018. View Details
- Web
2+2 Application Process | MBA
2+2 Application Process The 2+2 program is a deferred admission process for current students, either in college or full-time master’s degree programs. 2+2 is comprised of at least two years of professional... View Details
- 2009
- Article
Acquisitions and the Evolution of Operational Performance across the Firm
By: Santiago Mingo
Mingo, Santiago. "Acquisitions and the Evolution of Operational Performance across the Firm." Academy of Management Best Paper Proceedings (2009).
- January 2003
- Article
Dyadic Processes of Disclosure and Reciprocity in Bargaining with Communication
By: Kathleen L. McGinn, Leigh Thompson and Max H. Bazerman
McGinn, Kathleen L., Leigh Thompson, and Max H. Bazerman. "Dyadic Processes of Disclosure and Reciprocity in Bargaining with Communication." Journal of Behavioral Decision Making 16, no. 1 (January 2003): 17–34.
- 1995
- Book
Business Policy: Managing Strategic Processes
By: Joseph L. Bower, Christopher A. Bartlett, Hugo Uyterhoeven and Richard E. Walton
Bower, Joseph L., Christopher A. Bartlett, Hugo Uyterhoeven and Richard E. Walton, eds. Business Policy: Managing Strategic Processes. Chicago: Irwin, 1995.
- April 2000
- Teaching Note
Types of Learning Processes TN
By: David A. Garvin and Jeffrey Berger
Teaching Note for (9-300-124). Not listed on product. View Details
Keywords: Learning
- February 1999 (Revised June 2003)
- Exercise
"Shad" Process Flow Design (C)
By: Roy D. Shapiro
Provides detailed instructions to prepare for factory demonstration day. A rewritten version of an earlier exercise. View Details
Keywords: Production
Shapiro, Roy D. "Shad" Process Flow Design (C). Harvard Business School Exercise 699-145, February 1999. (Revised June 2003.)
- summer 1995
- Article
Improving the Corporate Disclosure Process
By: Robert G. Eccles Jr. and Sarah Clay Mavrinac
Keywords: Corporate Disclosure
Eccles, Robert G., Jr., and Sarah Clay Mavrinac. "Improving the Corporate Disclosure Process." MIT Sloan Management Review 36, no. 4 (summer 1995): 11–25.
- August 2018
- Teaching Note
Magpie: Developing and Using Buyer Personas
By: Frank V. Cespedes
Teaching Note for HBS No. 818-013. Magpie is a startup with a platform that allows publishers to natively tag the products discussed in their content and thus allows consumers to purchase those products without needing to leave that publisher’s web page. A key aspect... View Details
- 1995
- Book
Business Policy: Managing Strategic Processes
By: Joseph L. Bower, Hugo E.R. Uyterhoeven and Richard E. Walton
Bower, Joseph L., Hugo E.R. Uyterhoeven, and Richard E. Walton. Business Policy: Managing Strategic Processes. 8th ed. Homewood, IL: Irwin, 1995.
- 01 Nov 2020
- News
Reinventing the Leader Selection Process
- Article
Innovations in Retail Operations: Thirty Years of Lessons from Production and Operations Management
By: Marshall Fisher and Ananth Raman
We review papers published in Production and Operations Management (POM) during its thirty-year history that deal with retail operations issues with an empirical approach. The papers span a range of issues, from traditional ones like forecasting and inventory... View Details
Keywords: RFID; Innovation and Invention; Technology Adoption; Operations; E-commerce; Strategy; Retail Industry
Fisher, Marshall, and Ananth Raman. "Innovations in Retail Operations: Thirty Years of Lessons from Production and Operations Management." Special Issue on The 30th Anniversary Issue of Production and Operations Management edited by Subodha Kumar and Christopher S. Tang. Production and Operations Management 31, no. 12 (December 1, 2022): 4452–4461.
- Teaching Interest
Managing Service Operations - MBA Elective Curriculum
By: Ryan W. Buell
World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course investigates the distinct challenges inherent in leading service operations, which make up... View Details
- August 1993
- Case
USAA: Business Process Review for the Great Lakes Region
By: James L. Heskett and Roger H. Hallowell
USAA proposes to develop a new set of processes for its property and casualty division. The case focuses on processes used in automobile claims. View Details
Heskett, James L., and Roger H. Hallowell. "USAA: Business Process Review for the Great Lakes Region." Harvard Business School Case 694-024, August 1993.
- Working Paper
The Evolution of Entrepreneurial Spirit and the Process of Development
By: Stelios Michalopoulos and Oded Galor