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Show Results For
- All HBS Web
(1,012)
- People (2)
- News (416)
- Research (499)
- Events (3)
- Multimedia (12)
- Faculty Publications (229)
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
Google, Microsoft, and Fedex, to foster creativity, deepen learning, and solve complex problems.) Thomke became a certified LSP facilitator and then spent more than a year working on the design of his class, with the intent of creating a... View Details
- 22 Sep 2023
- News
Capital Connection
Vernon Beckford (MBA 2013) saw the gap almost immediately. From the beginning of his career in commercial real estate finance—first at Credit Suisse and then later at CW Capital and Global Atlantic Financial Group—Beckford observed Wall Street’s obsession with... View Details
- 17 Oct 2019
- Research & Ideas
‘Chick Beer’ for Women? Why Gender Marketing Repels More Than Sells
from gender-based strategies, for instance by no longer targeting only women in ads about household cleaning products, according to a recent Kantar study. Unilever and UN Women partnered in 2017 to fight gender stereotypes in ads. Some brands say they are View Details
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
what they needed. The narrative was simple and straightforward, and there were no strings, she thought, only benefits. Surprise, surprise. Despite the benign intent and potential value of the idea, suspicion and skepticism soon surfaced... View Details
Keywords: by Sean Silverthorne
- 17 Dec 2014
- Research & Ideas
How Our Brain Determines if the Product is Worth the Price
seconds, followed by a decision screen displaying both price and product. They then indicated the extent to which they wanted to buy the items on a scale from 0 to 100, with anything above a 50 categorized as intent to purchase the... View Details
- 01 Sep 2022
- What Do You Think?
Is It Time to Consider Lifting Tariffs on Chinese Imports?
controversies, trade continues. It’s perhaps evidence that sanity still prevails in the business world. But it raises the question of whether it’s time for the US to send a message, however small, of positive intent toward China by... View Details
Keywords: Re: James L. Heskett
- 27 Apr 2021
- Research & Ideas
IPO or M&A? How Venture Capital Shapes a Startup's Future
their companies before committing to VC funds. "What's more important than that is the structure of the relationships of your most valued advisors, which, in many ways, are the VCs." “Whether you go into this agreement with the intention... View Details
Keywords: by Rachel Layne
- Web
Gender & Race in Organizations Research Group - Race, Gender & Equity
social identities (e.g., race and gender) in professional identity development processes of medical residents. She is also conducting research on identity change and career intentions of first-time pregnant professional women, as well as... View Details
- Profile
Meagan Hill
Meagan Hill enrolled in Harvard College with the intention of going on to medical school. But through her work at Harvard Student Agencies — a conglomerate of nine businesses that offer students hands-on business experience — she... View Details
Keywords: Financial Services
- Blog
Eight Steps to Board Success for Female Executives
current with industry trends and connected with other executives and directors who are wrestling with similar problems. That's why your professional network is so important to your role as a board member—your network is part of what you bring to the table. Be View Details
- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
hit the company took in 2020, Satriano has been intent on expanding the company’s CHEF’STORE brand, a chain of cash-and-carry food stores that provide an alternative way for restauranteurs to make last-minute purchases. With supply chain... View Details
Keywords: by Pamela Reynolds
- 01 Dec 2019
- News
Remix
women of color, as well as queer and gender nonconforming folks, “with the intention of curating and programming lineups that book diverse acts,” she says. Events such as Afropunk, Mothership, and Roskilde also encourage “an ethos of... View Details
- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
apps to improve their and their children’s health outcomes. Ovia seeks to improve poor maternal health outcomes, particularly among women and children of color, adopting as its existential intent the provision of “equal care, longitudinal... View Details
Keywords: by Ranjay Gulati
- 16 Jul 2013
- First Look
First Look: July 16
Publications 2013 pub The Network Secrets of Great Change Agents By: Battilana, Julie, and Tiziana Casciaro Abstract—Change is hard, especially in a large organization. Yet some leaders succeed-often spectacularly-at transforming their workplaces. What makes them... View Details
Keywords: Anna Secino
- 01 Jun 2013
- News
Mind Your Manners
Sara Jane Ho (MBA 2012) As a newcomer to the Global A-list, some observers say China has a few things to learn about proper comportment in Western social settings. Etiquette is one of them, declares Sara Jane Ho (MBA 2012), a quintilingual Hong Kong native who has... View Details
- Portrait Project
Zoe Otedola
them to worry. Worry they are the only ones who look like them at the firms they’ve tirelessly worked to get into. Worry they have to code switch because their manager has no interest in their culture or what they’ve been through. I don’t want them to worry like I did.... View Details
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
New research sheds light on implications of using politically correct and incorrect speech and identifies five techniques to increase persuasiveness and diffuse conflict. Insights from two recent studies in an emerging field—the psychology of conversation—are aimed at... View Details
Keywords: by Kristen Senz
- 01 Dec 2019
- News
Bridging the Gap
it,” says Bo Drake, who attended YALP this year. In his role as VP of economic and workforce development at Chattanooga State Community College, Drake works with the school district as it develops additional FRI offerings. “Our intent is... View Details
- 21 Nov 2019
- Research & Ideas
Do TV Debates Sway Voters?
elections in nine countries, including the US, UK, Germany, and Canada. Among the 172,000 respondents in the study, almost 80 percent had watched a debate. The team compared vote intentions in the pre-election survey to actual votes... View Details
Keywords: by Danielle Kost
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
research shows that supervisors are actually more willing to grant extensions than employees realize; in fact, they tend to view those who request extra breathing room as highly motivated employees who are intent on producing better... View Details
Keywords: by Dina Gerdeman