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    V. Kasturi Rangan

    Kash Rangan is the Malcolm P. McNair Professor of Marketing at the Harvard Business School. Formerly the chairman of the Marketing Department (1998-2002), he is now the co-chairman of the school's Social Enterprise Initiative. He has taught in a wide variety of MBA... View Details

    Keywords: high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology
    • 2015
    • Working Paper

    Online Word of Mouth and Product Review Disagreement

    By: Frank Nagle and Christoph Riedl
    Studies of online word of mouth have frequently posited―but never systematically conceptualized and explored―that the level of disagreement between existing product reviews can impact the volume and the valence of future reviews. In this study we develop a theoretical... View Details
    Keywords: Online Word Of Mouth; Online Communities; Viral Marketing; Online Product Reviews; Quality; Internet and the Web; Consumer Behavior; Marketing Reference Programs; Social and Collaborative Networks; Digital Marketing; Analytics and Data Science
    Related
    • 2020
    • Working Paper

    Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion

    By: Ryan Allen and Prithwiraj Choudhury
    Past research offers mixed perspectives on whether domain experience helps or hurts algorithm-augmented work performance. To reconcile these perspectives, we theorize that domain experience affects algorithm-augmented performance via two distinct countervailing... View Details
    Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Decision-making; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance
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    • 19 Jul 2019
    • Blog Post

    Making a Broader Impact with Multiple Disciplines

    humanly-impossible procedures with precision, accuracy, and consistency. I work on commercializing science and building businesses around these technology paradigms to democratize high-quality surgical care to billions around the world.... View Details
    • 08 Jun 2022
    • News

    Embracing a Digital Approach

    • 27 Mar 2018
    • First Look

    First Look at New Research, March 27, 2018

    change incentives for entry into self-employment. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51676 Digital Innovation with High Costs of Entry: Evidence from Software-Driven Medical Devices By: Foroughi,... View Details
    Keywords: Sean Silverthorne
    • 06 Nov 2000
    • Research & Ideas

    The Determinants of Corporate Venture Capital Success

    them—potentially, at least—a strategic edge that private funds lack. These differences—good and bad—are illustrated by the case of Xerox Technology Ventures (XTV). The case, write Gompers and Lerner, "highlights the fact... View Details
    Keywords: by Paul Gompers & Josh Lerner
    • 31 Mar 2016
    • News

    Network Effects Aren’t Enough

    • January 2022 (Revised August 2022)
    • Case

    Geely SEA: New Electric Vehicle Platforms

    By: Willy C. Shih and Shu Lin
    Kent Bovellan, the Chief Engineer and Head of the Vehicle Architecture Center for Geely Holding, the Hangzhou, China headquartered global automotive group, was debating the platform choice for an upcoming "D" segment midsized battery electric vehicle (BEV). He had led... View Details
    Keywords: Product Innovation; Product Architecture; Product Engineering; Platform Design; Platform Strategy; Information Infrastructure; Digital Platforms; Information Technology; Product Design; Product Development; Cost Management; Decision Making; Competitive Strategy; Industry Structures; Auto Industry; China; Sweden
    Related
    • 22 Apr 2014
    • First Look

    First Look: April 22

    equal or greater positive impact on their own happiness, is also presented. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/rudd%20aaker%20norton_f755239e-42e7-41ed-9ee0-76e85c19445d.pdf   Working Papers High School... View Details
    Keywords: Sean Silverthorne
    • 30 Nov 2016
    • Op-Ed

    Where Could More Regulation Help Small Businesses? Online Lending.

    apply for a business loan they’re left in the dark. Lack of universal disclosure in business lending is particularly worrisome amidst the rise of online lending as loans originated online can bear high price tags, with annual percentage... View Details
    Keywords: by Karen Mills and Brayden McCarthy; Financial Services
    • 02 Apr 2015
    • Research & Ideas

    Digital Initiative Summit: Who Has the Power in the Music Industry?

    Andresen Professor of Business Administration at HBS, who led the discussion. In the old model, he said, economies of scale regulated success and performers had to be big to spread out high fixed costs. Now, as a result of the way we... View Details
    Keywords: Re: Felix Oberholzer-Gee; Music
    • 19 Nov 2013
    • News

    Best Buy 3.0? The big box reinvented

    • Career Coach

    Wendi Zhang

    Wendi partners with MBA students and alumni to meet them where they are in their career journey, and 1) if undecided - helps them get clarity, 2) if decided - coaches them in taking the next steps to reach the next goal post(s), and 3) upon reaching the next goal -... View Details
    Keywords: Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology
    • 03 Apr 2019
    • Book

    Fintech's Game-Changing Opportunities for Small Business

    will dramatically change the options for small businesses.” Her new book, Fintech, Small Business, & the American Dream: How Technology is Transforming Lending and Shaping a New Era of Small Business Opportunity, will be published... View Details
    Keywords: by Martha Lagace; Banking; Financial Services
    • June 2022 (Revised August 2023)
    • Case

    Strategic Innovation at the United Nations: A Network of Ecosystems

    By: Frank Nagle, Elizabeth J. Altman and Amy Klopfenstein
    In 2021, Gina Lucarelli, leader of the United Nations Development Programme (UNDP) Accelerator Labs, prepared for a meeting with UNDP Administrator Achim Steiner. The two planned to discuss the future of the Accelerator Labs, a network of social innovation labs located... View Details
    Keywords: Change; Disruption; Transformation; Change Management; Education; Learning; Environmental Management; Climate Change; Environmental Sustainability; Geography; Geographic Scope; Global Range; Local Range; Geopolitical Units; Country; Human Resources; Recruitment; Retention; Selection and Staffing; Employees; Employee Relationship Management; Information Technology; Information Management; Innovation and Invention; Collaborative Innovation and Invention; Disruptive Innovation; Innovation and Management; Innovation Leadership; Innovation Strategy; Knowledge; Knowledge Acquisition; Knowledge Dissemination; Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Organizations; Mission and Purpose; Organizational Culture; Organizational Structure; Organizational Design; Organizational Change and Adaptation; Social Enterprise; Non-Governmental Organizations; Social Psychology; Social and Collaborative Networks; Society; Social Issues; Welfare; Strategy; Cooperation; Adaptation; Public Administration Industry; North and Central America
    Related
    • 2023
    • Article

    Balancing Risk and Reward: An Automated Phased Release Strategy

    By: Yufan Li, Jialiang Mao and Iavor Bojinov
    Phased releases are a common strategy in the technology industry for gradually releasing new products or updates through a sequence of A/B tests in which the number of treated units gradually grows until full deployment or deprecation. Performing phased releases in a... View Details
    Keywords: Product Launch; Mathematical Methods; Product Development
    Related
    • January 2023 (Revised April 2023)
    • Case

    Cobalt Robotics: Scaling Workplace Robotics

    By: Jeffrey F. Rayport, Nicole Tempest Keller and Kyung Keun Park
    Founded in 2016, Cobalt Robotics, based in Fremont, California, was a Robot-as-a-Service (RaaS) company that built autonomous workplace robots that were designed to replace or supplement human security guards. Outfitted with over 60 sensors, Cobalt robots patrolled... View Details
    Keywords: Information Infrastructure; Disruptive Innovation; Innovation and Invention; Marketing Strategy; Marketing Channels; Customers; Technology Industry; United States; California
    Related
    • 05 Dec 2019
    • News

    How Artificial Intelligence Can Set Meaningful Sales Goals

    • 19 Sep 2023
    • HBS Case

    How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

    Microsoft, and others. Wu collaborated on the case study with HBS research associate Matt Higgins; HBS doctoral student Miaomiao Zhang; and Massachusetts Institute of Technology doctoral student Hang Jiang. Ben Rand: What did you find... View Details
    Keywords: by Ben Rand; Technology; Technology