Publications

July 2022
Case

Bringing Ideas to Life: The Story of Paul English

By: Youngme Moon, Frances X. Frei and F. Katelynn Boland

Paul English is one of the most imaginative innovators of his generation. This case explores his process of creative idea generation. The case includes an exercise for students to generate value-creating ideas from scratch. View Details

Keywords: Innovation ＆ Entrepreneurship; Idea Generation; Founder; Startup; Imagination; Innovation and Invention; Business Startups; Entrepreneurship; Creativity; Value Creation

28 Feb 2022
Blog Post

Making an Impact on the Media Industry with my MBA

writing our own stories. I am learning from Professor Gino again this semester in the new RC class, Inclusive Leadership, which she is teaching with Professor Frances Frei. Gaining such a range of academic experiences is what has made HBS... View Details

15 Dec 2021
Research & Ideas

The 10 Most Popular Articles of 2021

if employees have the psychological safety to reflect on these close calls, says research by Amy C. Edmondson, Olivia Jung, and colleagues. 5. How a Company Made Employees So Miserable, They Killed Themselves Aggressive downsizing at View Details

Keywords: by Danielle Kost

Web

Faculty - Race, Gender & Equity

(HMC).... Frances X. Frei UPS Foundation Professor of Service Management Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders... View Details

01 Sep 2023
News

Global Outposts Expand HBS’s Intellectual Footprint

Since taking over as CEO of Tata Steel in 2013, T. V. Narendran had sought to transform India’s oldest steel manufacturing firm to ready it for a rapidly evolving business world. He instilled financial discipline, acquired new businesses, and launched digital... View Details

Keywords: Jennifer Gillespie

Malcolm S. Salter

Malcolm Salter has been a member of the Harvard Business School faculty since 1967. His teaching and research focus on issues of corporate strategy, organization, and governance.

In addition to teaching at HBS, he has held faculty positions at the Harvard... View Details

Keywords: arts; automobiles; energy; investment banking industry; retailing; venture capital industry

Web

Bibliography | Baker Library | Bloomberg Center | Harvard Business School

Remembered by His Descendants. New York: Syracuse University Press, 2007. Loeb, John L., and Frances L. Loeb. All in a Lifetime: A Personal Memoir . 1st ed. New York: J. L. Loeb, 1996. Loeb Jr., John L. John L. Loeb Jr.: Reflections,... View Details

21 Feb 2019
Research & Ideas

Voter ID Laws Don't Work (But They Don't Hurt Anything, Either)

and entirely done by the state, in the US (as well as France and a few other countries) it remains the responsibility of citizens. While the process has recently been simplified, my research and others' suggests that remaining... View Details

Keywords: by Sean Silverthorne

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

and consider the culture that your company has cultivated. In the book Unleashed, authors Frances Frei and Anne Morriss use an “inclusion dial” to gauge the temperature of an organization—the degree to which employees feel that they... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

in Jedda [Saudi Arabia] to discuss our plan. We needed the Americans with us. We needed the United Nations with us. We needed France with us because France was very close to the Christians and we needed the... View Details

Keywords: by Martha Lagace

Web

New Levels of Capitalism: Finance - Railroads and the Transformation of Capitalism | Harvard Business School

France in the Railway Age . New York: Cambridge University Press, 1994, p. 44. White, p. 517. Copyright © 2012 Presidents and Fellows of Harvard College Harvard University Employment Digital Accessibility View Details

December 2002 (Revised February 2005)
Case

Cap Gemini Ernst & Young (A): A Global Merger

By: Ashish Nanda

French IT consulting giant Cap Gemini is poised to purchase the consulting arm of Ernst & Young, a U.S.-based Big 5 accounting firm. In doing so, many differences need to be resolved, including negotiating with Ernst & Young entities all over the world as well as... View Details

Keywords: Negotiation; Multinational Firms and Management; Mergers and Acquisitions; Cross-Cultural and Cross-Border Issues; Information Technology Industry; Consulting Industry; France

Web

Technology & Operations Management Awards & Honors - Faculty & Research

Competition Prize from the College of Behavioral Operations at the Production and Operations Management Society (POMS). Frances X. Frei : Fixable awarded the Signal Awards Gold prize for “Advice & How-To” podcast in 2024. Shane M.... View Details

01 Sep 2023
News

Alumni and Faculty Books

Edited by Margie Kelley The Happiness Handbook By Landon Carter (MBA 1967) Marshall and McClintic Publishing Have you ever wished you had the instruction manual for being a happy human on planet Earth? This book will answer some of life’s fundamental questions: Who am... View Details

Profile

Philippe Rival

birthplace of Louis XIV. It is also a modern international hub in the suburbs of Paris, as illustrated by the school I attended there: the Lycée International. Located just outside the first-ever NATO command base, it was created to educate the children of NATO... View Details

18 Dec 2013
HBS Case

Lessons from the Lance Armstrong Cheating Scandal

tarnishing the entire sport of professional cycling. When Armstrong confessed to Oprah Winfrey in January 2013 that he had "doped"—taken performance-enhancing drugs—to win his record seven consecutive Tour de France victories... View Details

Keywords: by Michael Blanding; Sports

28 Sep 2020
Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

Government; Hanne Collins, a PhD student at Harvard Business School; and Frances Chen, associate professor of psychology at the University of British Columbia. The paper was published in the September 2020 edition of the journal Science... View Details

Keywords: by Kristen Senz

September 2010 (Revised January 2016)
Case

Grameen Danone Foods Ltd., a Social Business

By: V. Kasturi Rangan and Katharine Lee

Grameen Danone is a joint venture between the Grameen Group (a sister company of Grameen Bank) and Groupe Danone, a $2 billion (revenues) French food company. The company's goal was to provide nutritional yogurt (brand name Shoktidoi) for the nearly 50 million... View Details

Keywords: Business Model; Social Entrepreneurship; Food; Distribution; Supply Chain Management; Corporate Social Responsibility and Impact; Food and Beverage Industry; Bangladesh; France