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  • 02 Sep 2011
  • News

Do Customers Hate Waiting?

  • 17 Jun 2020
  • News

Toronto Copes with COVID-19 Via Webinars; Alumni Respond to Pandemic in Philippines

resources to help the government address the needs of the Filipino people while ensuring the safety and well-being of the employees, staff, artists, and journalists of the network. Together with its... View Details
Keywords: Margie Kelley
  • 30 May 2012
  • News

Government Regulation That Actually Works

  • March 2023
  • Supplement

Deepa Bachu (B): Insights and Experiments at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Consulting Industry; Pulp and Paper Industry; Manufacturing Industry; India
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  • 29 Aug 2024
  • Blog Post

Exploring Sustainable Energy: A Visit to Vestas Wind Turbine Manufacturing in Odense, Denmark

extreme weather conditions without interruption, stressing each component at 3x the expected load. Vestas discussed their unique partnership structures with their customers and suppliers to ensure the safety... View Details
  • Web

Letter from Dean Srikant Datar to the HBS Community on Ukraine | About

choose between fleeing their homes in search of safety and arming themselves to defend their cities—is tragic and deeply unsettling. For the faculty, staff, students, and alumni of Harvard Business School... View Details
  • December 2010 (Revised March 2015)
  • Case

The Wright Brothers and Their Flying Machines

By: Tom Nicholas and David Chen
Wilbur (1867-1912) and Orville (1871-1948) Wright were fascinated by the mystery of flight and they built on the ideas of prominent earlier figures such as Octave Chanute (1832-1910) the French-born American who was influential in fostering the free exchange of ideas... View Details
Keywords: Entrepreneurship; Business History; Technological Innovation; Patents; Knowledge Sharing; Air Transportation; Air Transportation Industry; Europe; United States
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  • Web

IFC: India; Development While Decarbonizing - India’s Path to Net Zero - Course Catalog

please visit the GEO website or email geo@hbs.edu . GEO continuously evaluates the safety and logistical feasibility of running Immersive Field Courses in each location. Please be aware that IFCs can be canceled at any time due View Details
  • 05 Jul 2016
  • News

Being a Good Boss in Dark Times

  • 06 Nov 2012
  • Op-Ed

Stop Talking About the Weather and Do Something: Three Ways to Finance Sustainable Cities

The wrath of Hurricane Sandy has illuminated a fundamental question: How do we ensure that our cities are resilient in the face of inevitable future disasters? A destroyed city is not a sustainable city. I'm making the case that it's time to stop complaining about... View Details
Keywords: by John Macomber; Construction; Real Estate; Energy; Utilities
  • Web

Women’s health is more than female anatomy and our reproductive system—it’s about unraveling centuries of inequities due to living in a patriarchal healthcare system. - Blog: Health Supplement

deaths in a world designed by and built for men. For example, women are 47% more likely to sustain severe injuries in car crashes, even when using seat belts. This is because car safety testing is done with... View Details
  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

performance, and penalize failures Conducting routine, systematic audits of critical decisions by key executives where the rules of the road are clearly ambiguous Helping senior executives avoid the two sources of leadership failure at Enron: personal opportunism and... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

interview, Ely discusses the origins of the research, her experiences aboard an oil platform, and how this research can improve safety at other job sites. Sarah Jane Gilbert: How do you define masculine identity and what led you View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities

    Amy C. Edmondson

    Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of... View Details

    Keywords: health care; nonprofit industry; professional services; consulting
    • Article

    Design of Search Engine Services: Channel Interdependence in Search Engine Results

    By: Benjamin Edelman and Zhenyu Lai
    The authors examine prominent placement of search engines' own services and effects on users' choices. Evaluating a natural experiment in which different results were shown to users who performed similar searches, they find that Google's prominent placement of its... View Details
    Keywords: Search Engine; Organic Search; Sponsored Search Advertising; User Interface; Channel Substitution; Search Technology; Consumer Behavior; Online Advertising
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    • 19 May 2015
    • News

    America's infrastructure isn't sexy

    • 2022
    • Working Paper

    Post-market Surveillance of Software Medical Devices: Evidence from Regulatory Data

    By: Alexander O. Everhart and Ariel D. Stern
    Medical devices increasingly include software components, which facilitate remote patient monitoring. The introduction of software into previously analog medical devices as well as innovation in software-driven devices may introduce new safety concerns—all the more so... View Details
    Keywords: Technological Innovation; Safety; Governing Rules, Regulations, and Reforms; Health Care and Treatment; Medical Devices and Supplies Industry
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    • January 2007 (Revised August 2007)
    • Case

    Lobbying for Love? Southwest Airlines and the Wright Amendment

    By: Felix Oberholzer-Gee, Dennis A. Yao, Libby Cantrill and Patricia Wu
    The fall of 2004 brought exciting news to Love Field, the Texas headquarters of Southwest Airlines. Delta Airlines, one of Southwest's main competitors, had announced that it would dramatically decrease service from the nearby Dallas/Fort Worth International (DFW)... View Details
    Keywords: Governing Rules, Regulations, and Reforms; Government Legislation; Business and Government Relations; Opportunities; Competitive Advantage; Air Transportation Industry; Texas
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    • 05 Aug 2018
    • News

    Hard work may not pay after all

    • September 1975 (Revised June 1984)
    • Case

    Southwest Airlines (D)

    After 18 months of deficit operations, Southwest Airlines stands on the brink of profitability. Selective application of discount fares has contributed to a rapid growth in market share. Then, in February 1973, its major competitor halves all fares on Southwest's... View Details
    Keywords: Competition; Air Transportation; Air Transportation Industry; United States
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