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  • 21 Jun 2011
  • First Look

First Look: June 21

Design in Online Businesses Peter A. ColesHarvard Business School Note 911-066 "Market Design in Online Businesses" characterizes the challenges entrepreneurs may face in creating a well-functioning ecosystem of users and helps... View Details
Keywords: Sean Silverthorne
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details
Keywords: by Staff; Energy; Utilities
  • 1 Dec 2021
  • Interview

Hubert Joly on Humanizing the Profit Motive

By: Hubert Joly, William Kerr and Joseph Fuller
Can businesses afford to see employees in terms other than unit labor cost? How do you factor the Golden Rule into a profit and loss statement? Former Best Buy CEO Hubert Joly explains how unlearning business orthodoxies helped him prove that a human-centered approach... View Details
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  • 2022
  • Chapter

The Servicification of the U.S. Economy: The Role of Startups versus Incumbent Firms

By: Mercedes Delgado, J. Daniel Kim and Karen G. Mills
Over the last few decades, the U.S. economy has exhibited a significant shift from manufacturing towards services. This transition has been particularly prominent in an important subcategory of services industries that drives innovation and employs many high-wage... View Details
Keywords: Servicification; Supply Chain Industries; STEM Labor; Innovation; Growth; Entrepreneurship; Innovation and Invention; Economic Growth; Policy; Service Industry; United States
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  • October 2013 (Revised November 2015)
  • Case

Southwire and 12 For Life: Scaling Up? (A)

By: Jan W. Rivkin and Ryan Lee
Southwire, a leading maker of cable based in rural Georgia, has partnered with the local school system to staff a factory with at-risk high school students. The positive impact on student outcomes has been remarkable, and the factory makes a profit for the company. Now... View Details
Keywords: Partners and Partnerships; Production; Education; Business and Community Relations; Manufacturing Industry; Education Industry
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  • February 2018 (Revised August 2019)
  • Case

Amazon's HQ2 (A)

By: Karen Mills and Jan W. Rivkin
In September 2017, the Internet giant Amazon announced that it aimed to open a second headquarters in some city other than Seattle, its current home base. By 2032, the company projected, this “HQ2” would be home to as many as 50,000 high-paying tech jobs and up to $5... View Details
Keywords: Economic Development; Headquarters; Local Government; Incentives; Business Headquarters; Business and Government Relations; Development Economics
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  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

decade have been (1) the rise of business ecosystems caused by falling transaction costs; and (2) the empowerment of users caused by the global spread of communication technologies. A business ecosystem is a... View Details
Keywords: by Sean Silverthorne
  • November 22, 2021
  • Article

Manage Your Talent Pipeline Like a Supply Chain

By: Joseph B. Fuller and Matthew Sigelman
In supply-chain management, you get what you plan for. Companies understand that principle when it comes to the goods that they consume and produce, but not when it comes to the people they hire and train. For decades, companies have adopted a short-term, ad hoc... View Details
Keywords: Talent Management; Talent and Talent Management; Labor; Strategic Planning
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  • May 2019
  • Supplement

Amazon's HQ2 (C): Choices

By: Karen Mills and Jan W. Rivkin
This supplement discusses Amazon’s 2018 decision to split its HQ2 between two locations--Long Island City in New York and National Landing outside Washington, DC—as well as the ensuing response from local politicians and the public. View Details
Keywords: Economic Development; Headquarters; Local Government; Incentives; Business Headquarters; Business and Government Relations; Development Economics
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  • December 2018 (Revised March 2021)
  • Background Note

Modern Automation (A): Artificial Intelligence

By: William R. Kerr and James Palano
This primer is meant to be a field guide to the late 2010s' surge in business use of "Artificial Intelligence" (AI), or enterprise software based in machine learning. First, it provides an overview of the key trends—digitization, connectivity, the continuation of... View Details
Keywords: Artificial Intelligence; Digitization; Connectivity; Computing; Future Of Work; Automation; AI and Machine Learning
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  • 16 Apr 2019
  • First Look

New Research and Ideas, April 16, 2019

increasingly used as a key input by firms, understanding its impact on productivity becomes critical. This study measures the firm-level productivity impact of nonpecuniary (free) OSS and finds a positive and significant value-added return for firms that have an View Details
Keywords: Dina Gerdeman
  • May 2019 (Revised February 2022)
  • Background Note

The Gig Economy: Leasing Skills to Pay the Bills

By: Joseph Fuller, William R. Kerr and Carl Kreitzberg
This primer provides a comprehensive exploration into the gig economy and how it is reshaping global business. It shows how the Uber driver, the freelancing programmer in India, and the independent corporate consultant are all different variants of the modern-day gig... View Details
Keywords: Gig Economy; COVID-19 Pandemic; Talent and Talent Management; Human Resources; Labor; Strategy; Management; Globalization; North America; Europe; United States; United Kingdom
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  • 23 Jun 2021
  • Research & Ideas

One More Way the Startup World Hampers Women Entrepreneurs

year after launch. In addition, the female products had fewer users and lower rates of venture funding. “If you want a platform that is more diverse, then you need the larger ecosystem to be more diverse.” Of course, one explanation for... View Details
Keywords: by Michael Blanding
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
  • 02 Aug 2010
  • Research & Ideas

Modern Indian Art: The Birth of a Market

had had to be actively created. Supply alone did not generate demand. Second, this was a case in which actors other than the producers (that is, the artists) interpreted the product to explain and construct its value to consumers, allowing us to examine the entire... View Details
Keywords: by Sean Silverthorne
  • October 2019 (Revised March 2021)
  • Background Note

Modern Automation (B): Robotics

By: William R. Kerr and James Palano
Driven largely by advances in perception and situational awareness, robots in the 2010s were gaining functionality that allowed them to be applied to fundamentally new types of work. The expanding range of new tasks that could be completed by machines had significant... View Details
Keywords: Robotics; Artificial Intelligence; Future Of Work; Technology Commercialization; Information Technology; Commercialization; Employment; AI and Machine Learning
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  • 14 Oct 2009
  • First Look

First Look: October 14

relies on platforms and horizontal ecosystems of firms producing complementary products. Using three case studies—software, animation and mobile telephony—we illustrate two key sources of inefficiencies that this mismatch can create, all... View Details
Keywords: Martha Lagace
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

organizational differences could account for about 16% of international differences in post-crisis GDP growth. Platforms, Open/User Innovation, and Ecosystems: A Strategic Leadership Perspective By: Altman, Elizabeth J., and Michael L. Tushman Abstract—Platform,... View Details
Keywords: Sean Silverthorne
  • 05 May 2009
  • First Look

First Look: May 5, 2009

consider: Is that experience transferable to this investment? Purchase this case: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=209110 SAP AG: Orchestrating the Ecosystem Harvard Business School Case 609-069 Business View Details
Keywords: Martha Lagace
  • February 2019
  • Article

The Ethnic Migrant Inventor Effect: Codification and Recombination of Knowledge Across Borders

By: Prithwiraj Choudhury and Do Yoon Kim
Ethnic migrant inventors may differ from locals in terms of the knowledge they bring to host firms. We study the role of first-generation ethnic migrant inventors in cross-border transfer of knowledge previously locked within the cultural context of their home regions.... View Details
Keywords: Skilled Migration; Ethnic Migration; First-generation Migrant; Cultural Context; Knowledge Flows; Knowledge Reuse; Knowledge Recombination; Recombinant Creation; H1B Visas; Knowledge Sharing; Knowledge Use and Leverage; Knowledge Dissemination; Immigration; Ethnicity; Cross-Cultural and Cross-Border Issues
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