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(464)
- News (171)
- Research (232)
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- Multimedia (23)
- Faculty Publications (129)
Show Results For
- All HBS Web
(464)
- News (171)
- Research (232)
- Events (1)
- Multimedia (23)
- Faculty Publications (129)
- Article
Valuing Customers
By: Sunil Gupta, Donald R. Lehmann and Jennifer A. Stuart
Gupta, Sunil, Donald R. Lehmann, and Jennifer A. Stuart. "Valuing Customers." Journal of Marketing Research (JMR) 41, no. 1 (February 2004): 7–18. (Winner of the 2009 William F. O'Dell award from the Journal of Marketing Research.)
- 2018
- Working Paper
Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging Markets
By: Chaithanya Bandi, Antonio Moreno, Donald Ngwe and Zhiji Xu
We investigate how dynamic pricing can lead to higher operational costs through more product returns in the online retail industry. Dynamic pricing has been widely applied by many online retailers. Research has shown that, in response to dynamic pricing, some customers... View Details
- 2004
- Article
Valuing Customers
By: Sunil Gupta, Donald R. Lehmann and Jennifer A. Stuart
Gupta, Sunil, Donald R. Lehmann, and Jennifer A. Stuart. "Valuing Customers." Recherche et Applications en Marketing 19, no. 2 (2004).
- January 2019
- Teaching Note
The Golden Triangle: Back in Business (A)
By: William R. Kerr, Joseph B. Fuller, Manjari Raman and Donald Maruyama
- Web
The Case Method Classroom | Baker Library
to this pedagogy. Led by Dean Donald K. David, HBS faculty helped design the classroom layout, and a full-size classroom prototype was constructed and tested for classroom use. A committee to investigate the design of Aldrich Hall came up... View Details
- November 2018
- Supplement
Zalora PH: Solving the Profitability Challenge by Hiding Discounts Online
By: Thales S. Teixeira, Donald Ngwe, Leandro A. Guissoni and Samy Dana
Teixeira, Thales S., Donald Ngwe, Leandro A. Guissoni, and Samy Dana. "Zalora PH: Solving the Profitability Challenge by Hiding Discounts Online." Harvard Business School Multimedia/Video Supplement 519-703, November 2018.
- Article
Celebrating the Work of Keith Murnighan
By: Donald E. Conlon, Max Bazerman, Deepak Malhotra and Madan M. Pillutla
In this tribute, four scholars highlight research published during the career of 2015 International Association for Conflict Management Lifetime Achievement Award Winner Keith Murnighan. In the four sections of the paper, each scholar highlights one of Keith’s... View Details
Keywords: Conflict Management
Conlon, Donald E., Max Bazerman, Deepak Malhotra, and Madan M. Pillutla. "Celebrating the Work of Keith Murnighan." Negotiation and Conflict Management Research 9, no. 4 (November 2016): 332–344.
- 01 Jun 2003
- News
Rock Gift to Support Entrepreneurial Studies
award, Donald G. Nelson (MBA ’69), event chair, said that Rock “truly embodies the fulfillment of the HBS mission: He is a leader who has made a difference in the world.” Rock used the occasion to announce his gift to HBS. Pictured above... View Details
- 15 Nov 2020
- News
Podcasts Engage New Audiences with HBS
academics, researchers, and practitioners who have been inspired and taught by the late Professor Clayton Christensen. Each week on “After Hours,” Youngme Moon, the Donald K. David Professor of Business Administration, Mihir Desai, the... View Details
- October 1994 (Revised April 1996)
- Case
Patricia Ostrander
By: Nancy F. Koehn, Donald J. Edwards and Antonio F. Weiss
Analyzes the career of former money manager Patricia Ostrander. Focuses on Ostrander's purchase of stock warrants issued in connection with the 1985 leveraged buyout of Storer Communications and on her later indictment and conviction for accepting unlawful... View Details
Keywords: Leveraged Buyouts; Ethics; Capital Markets; Managerial Roles; Outcome or Result; United States
Koehn, Nancy F., Donald J. Edwards, and Antonio F. Weiss. "Patricia Ostrander." Harvard Business School Case 795-016, October 1994. (Revised April 1996.)
- 1997
- Working Paper
Managerial Commitments and Technological Change in the US Tire Industry
By: Donald N. Sull, Richard S. Tedlow and Richard S. Rosenbloom
- November 1989 (Revised November 2002)
- Case
American Dream, The
By: Donald A. Brown, William J. Poorvu and Richard E Crum
Explores the process of purchasing a single family house through the eyes of a young couple. The couple is trying to determine what type of home to buy as well as how to finance it. View Details
Brown, Donald A., William J. Poorvu, and Richard E Crum. "American Dream, The." Harvard Business School Case 390-089, November 1989. (Revised November 2002.)
- 01 Jun 2018
- News
The Evolution of Modern Pricing Models
discrimination, where companies have various prices at the same time for different customers, depending on everything from geography to browsing history. Donald Ngwe: This has always been the best-case scenario for any seller, but it... View Details
- March 2020
- Article
Diagnosing Missing Always at Random in Multivariate Data
By: Iavor I. Bojinov, Natesh S. Pillai and Donald B. Rubin
Models for analyzing multivariate data sets with missing values require strong, often assessable, assumptions. The most common of these is that the mechanism that created the missing data is ignorable—a twofold assumption dependent on the mode of inference. The first... View Details
Keywords: Missing Data; Diagnostic Tools; Sensitivity Analysis; Hypothesis Testing; Missing At Random; Row Exchangeability; Analytics and Data Science; Mathematical Methods
Bojinov, Iavor I., Natesh S. Pillai, and Donald B. Rubin. "Diagnosing Missing Always at Random in Multivariate Data." Biometrika 107, no. 1 (March 2020): 246–253.
- 21 Dec 2015
- Op-Ed
Without Immigrants, We Wouldn't Have Google
In light of the tragedies in Paris and San Bernadino, a number of politicians, following in the footsteps of Donald Trump, have urged this country to respond by barring immigrants, refugees, and Muslims from our shores. Such a “solution”... View Details
- 28 Jan 2011
- News
HBS Faculty Approves Curriculum Innovation
office last July and resulted in the January 19 faculty vote. "We don't do anything without a lot of thought and care. That's what makes us who we are," said Professor Youngme Moon, senior associate dean and chair of the MBA Program. The View Details
- 24 Oct 2013
- News
Searching for a Better Society
evidence-based, data-driven, iterative product-development process.” Dumon wasn't disappointed. "The whole experience was life-changing," he says. "It was the passion, the drive, the business cases themselves." He cites former finance professor View Details
- 20 Dec 2018
- Research & Ideas
Most Popular Stories and Research Papers of 2018
decisions and shipping policies in determining purchase outcomes and profits. Consumers are less sensitive to shipping fees than to product prices, but free shipping for orders above the minimum is a strong motivator for increasing average basket sizes. Research by... View Details
Keywords: by Sean Silverthorne
- 02 Sep 2016
- Op-Ed
The Twitter Election
Every four years, a new American presidential campaign gives a fresh boost to social media. This year the winner is Twitter. Donald Trump has racked up 11.3 million Twitter followers (and counting) compared with 8.5 million for Hillary... View Details
Keywords: by John Quelch and Thales Teixeira
- 15 Jun 2021
- News
Turning Point: Tell Me More
voters were inaccurate in so many areas. After the election, I wrote an opinion piece for the Boston Globe about what I had learned and what I thought it meant. The column focused on the moment when large numbers of my undecided voters made the decision to support... View Details