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  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

Clinic’s warfarin anticoagulation clinic. The study measured the personnel and supplies costs to monitor and manage anticoagulation therapy for 5,526 patients. Results: The cost of warfarin management for patients who display unstable... View Details
Keywords: Dina Gerdeman
  • 02 Aug 2010
  • Research & Ideas

Modern Indian Art: The Birth of a Market

had had to be actively created. Supply alone did not generate demand. Second, this was a case in which actors other than the producers (that is, the artists) interpreted the product to explain and construct its value to consumers,... View Details
Keywords: by Sean Silverthorne
  • February 2013 (Revised December 2015)
  • Case

Groom Energy Solutions: Selling Efficiency

By: Michael W. Toffel, Kira R. Fabrizio and Stephanie van Sice
Groom Energy Solutions helps organizations reduce their energy use and costs through the implementation of energy efficiency measures, which create long-term financial and environmental benefits. With early success serving customers in the cold storage and industrial... View Details
Keywords: Groom Energy Solutions; Jon Guerster; Salem, MA; Energy Management; Energy Efficiency Paradox; Sustainability Management; Manufacturing; Cold Storage; Commercial Real Estate; Enterprise Smart Grid; Carbon Accounting; LED Lighting; Sustainability Research; Entrepreneurship; Environmental Entrepreneurship; Energy Entrepreneurship; Energy Services; Electricity; Startup; Expansion; Growth; Sustainability; Business Startups; Forecasting and Prediction; Energy Conservation; Revenue; Geographic Location; Human Resources; Management; Growth and Development Strategy; Market Entry and Exit; Operations; Service Delivery; Strategic Planning; Science; Environmental Sustainability; Climate Change; Society; Social Issues; Technology Adoption; Energy Industry; Green Technology Industry; Technology Industry; Utilities Industry; United States; Boston
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  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

suggest that in many commonly regulated markets in which firms share similar cost structures, firms are likely to experience incentives to ratchet down and delay the introduction of innovative products. The study highlights the importance of understanding View Details
Keywords: Dina Gerdeman
  • 18 Jun 2013
  • First Look

First Look: June 18

point, management was aiming to raise $15 million to get closer to manufacturing prototypes, but had they sufficiently proved out both the manufacturing feasibility and the market demand? How could they address the next hurdles in terms of partnership building, View Details
Keywords: Anna Secino
  • 07 Jun 2011
  • First Look

First Look: June 7

respond? The business ran on a radically new model in which a stable of 10,000 freelance contributors supplied content, the Internet's search engines brought it 75 million readers each month, and advertising generated revenue. It took the... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2008
  • First Look

First Look: June 17, 2008

organizational structure has become the norm in several industries, it has received little attention from academics and consultants. Garvin and Levesque set out to fill that gap in management thinking with their research. The authors closely studied the office View Details
Keywords: Martha Lagace
  • 17 Feb 2022
  • Blog Post

The Fifth Year of Short Intensive Programs (SIPs) at HBS

investments, and environment of the global food supply chain, with an immersive look at the role of plant-based foods. Professor Max Bazerman, accompanied by Sebastiano Cossia Castiglioni, entrepreneur and director of the venture firm... View Details
  • 14 Mar 2011
  • Research & Ideas

Water, Electricity, and Transportation: Preparing for the Population Boom

the public water supply had previously been damaged by the effects of El Niño. "There wasn't much dispute because things were terrible," he said, adding that many poor residents—who used to have to buy water from the back of a... View Details
Keywords: by Carmen Nobel
  • 02 Jul 2024
  • Blog Post

Climate Story #19: Nicole Neeman Brady (MBA 2008): The Critical Role of Business in Tackling Water Challenges

are localized events and not close enough to home. We have not had a real conflict about water, but when that happens, people will pay attention.” Yes – Nicole has identified myriad challenges as governments and businesses try to ensure steady View Details
  • 01 Jun 2013
  • News

Lesson Plans

1991) @SteverRobbins: Too much online learning could kill revenue model for colleges, reducing long-term supply of knowledge creators. In short term, however, online learning is a potential huge boost to educated populace, IF learners... View Details
Keywords: Educational Support Services; Educational Services; Elementary and Secondary Schools; Educational Services
  • 01 Jun 2010
  • News

Rethinking the MBA

and models. We need to do more around risk and restraint and the pros and cons of regulation. So this is a particular moment when both the demand and the supply sides are raising fundamental questions and are more open to change than... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
  • November 2004 (Revised September 2019)
  • Background Note

The U.S. Health Club Industry in 2004

By: John R. Wells, Gabriel Ellsworth and Benjamin Weinstock
In 2004, the $16.8 billion U.S. health club industry continued its strong record of growth. There were almost 27,000 health clubs in the United States, up from 6,700 two decades earlier, and these clubs claimed 41 million members, over 14% of the U.S. population.... View Details
Keywords: Health Clubs; Fitness; Gyms; Chain; Weight Loss; Obesity; Exercise; Personal Training; Bally Total Fitness; 24 Hour Fitness; YMCA; Gold's Gym; Curves; Franchise; Franchising; Subscription; Promotional Sales; Promotions; Fixed Costs; Body; Accrual Accounting; Revenue Recognition; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Trends; Customers; Demographics; Age; Income; Private Equity; Financing and Loans; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Health; Nutrition; Business History; Employees; Retention; Human Capital; Working Conditions; Contracts; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Markets; Demand and Consumers; Supply and Industry; Industry Growth; Industry Structures; Operations; Service Operations; Franchise Ownership; Private Ownership; Public Ownership; Problems and Challenges; Sales; Salesforce Management; Situation or Environment; Opportunities; Nonprofit Organizations; Welfare; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Consolidation; Corporate Strategy; Customization and Personalization; Expansion; Segmentation; Hardware; Health Industry; United States
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  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

service relative to existing competitors in a local market. We provide evidence that these results are due to a sorting effect, whereby firms trade off service quality and price, and in turn, the incumbent attracts service (price) sensitive customers in markets where... View Details
Keywords: Sean Silverthorne
  • 23 Sep 2014
  • First Look

First Look: September 23

conduct-that diffuse global standards. But little is known about the conditions under which companies adhere to these standards. We conduct one of the first large-scale comparative studies to determine which international, domestic, civil society, and market... View Details
Keywords: Sean Silverthorne
  • 12 Aug 2014
  • First Look

First Look: August 12

shed doubt on future construction, while the fracking of shale deposits to extract natural gas promised a much lower-cost supply of abundant energy. Nevertheless, decommissioning nuclear power stations promised steady and growing work.... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2011
  • First Look

First Look: April 12

Business School Case ###-### Can an online discussion forum supply insight into the evolution of brand meaning? In 2003 Porsche launched a sport utility vehicle, dividing Porsche purists from newcomers to the brand. Vocal members of... View Details
Keywords: Sean Silverthorne
  • 23 Feb 2011
  • First Look

First Look: Feb. 23

service (price) sensitive customers in markets where it has supplied relatively high (low) levels of service quality in the past. Furthermore, we show that it is the high quality incumbent's most valuable customers, those with the longest... View Details
Keywords: Sean Silverthorne
  • 23 Mar 2010
  • First Look

First Look: March 23

where the A + B bundle is valuable only when purchased together. Good A is supplied by a monopolist (e.g., Microsoft), and there is competition in the B goods from vertically differentiated suppliers (e.g., Intel and AMD). In this simple... View Details
Keywords: Martha Lagace
  • 15 Sep 2003
  • Lessons from the Classroom

HBS Cases: Developing the Courage to Act

cases themselves, exist or may be supplied for teaching business." Business-school faculty therefore needed to develop cases of their own. But Donham recognized that these cases would have to be different from legal cases. For... View Details
Keywords: by David A. Garvin