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  • All HBS Web  (13,138)
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  • 06 Aug 2014
  • What Do You Think?

What Is Warren Bennis’s Legacy?

recollections of Bennis or have been influenced by his writings. If so, what are the recollections or the influences? What is Warren Bennis's legacy? What do you think? To Read More: Warren Bennis, On... View Details
Keywords: by James Heskett; Education
  • 27 Nov 2013
  • Working Paper Summaries

Skilled Immigration and the Employment Structures of US Firms

Keywords: by Sari Pekkala Kerr, William R. Kerr & William F. Lincoln
  • 16 Oct 2006
  • Research & Ideas

Report from China: The New Entrepreneurs

efforts there? A: Time will tell, but I think in the short and medium run it is clear that the government is a major driving force. By the way, "government" is not a monolithic entity. There are national, provincial, and... View Details
Keywords: by Sean Silverthorne
  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

operational excellence, when a student, Kara Medoff Barnett (MBA '07), threw him a curveball of a question: "What is the hospital doing to teach its doctors about empathy?" It turned out that Barnett's father, also a doctor, had undergone... View Details
Keywords: by Carmen Nobel; Health
  • 29 Apr 2013
  • Research & Ideas

Diagnosing the ‘Flutie Effect’ on College Marketing

football. “I am hesitant to say schools choose to invest in athletics just because of the spillover effect into academics” "The primary form of mass media advertising by academic institutions in the United States is, arguably,... View Details
Keywords: by Sean Silverthorne; Education; Advertising; Sports
  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

strategy, it's not necessary for the CEO to spend time learning how different clients would prefer customized solutions. The CEO should spearhead the identification of three or four customer health metrics. Even in companies that see... View Details
Keywords: by John Quelch
  • 14 Mar 2018
  • Blog Post

The 2+2 Program: Finding the Freedom to Take Risks

share his journey to Harvard Business School and how the 2+2 Program helped him.   Room to ExploreWhen I learned about the 2+2 Program, it seemed interesting, but initially brought on more questions than answers: “Do I even want to View Details
  • 28 Jan 2002
  • Research & Ideas

Read All About It! Newspapers Lose Web War

different markets with different customers and employ different business models than those traditionally successful in the established organization, they are typically undervalued by that organization. Managers refuse to provide the... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Information; Publishing
  • 09 Apr 2014
  • Research & Ideas

A Playbook for Small-Business Job Creation

the SBA guarantee on loans made by private banks, and also reduce fees. The impact was immediate. "It was like we turned on a light switch," she recalls, snapping her fingers. "When I left four years later, we had seen two... View Details
Keywords: by Carmen Nobel; Banking; Financial Services
  • 04 Jun 2001
  • Research & Ideas

RealNetworks, CNET, and Judo Strategy

RealNetworks founder Rob Glaser, a veteran of doing battle with much larger Microsoft, has some words of wisdom on competing against a market giant: "If you want to beat Bobby Fischer, don't play chess." Glaser, president and... View Details
Keywords: by Jim Aisner
  • 11 Aug 2003
  • Research & Ideas

Cheap, Fast, and In Control: How Tech Aids Innovation

Harvard Business School, discusses how businesses can sidestep the often prohibitive costs and time-consuming trials of experimentation by implementing new technologies. Wendy Guild: We've all heard the old saw, "If it ain't broke,... View Details
Keywords: by Wendy Guild
  • 20 Jan 2009
  • Research & Ideas

Risky Business with Structured Finance

In the wake of the financial crisis, many once-esoteric investment terms have become a familiar part of our vocabulary. The role of structured finance securities such as collateralized debt obligations (CDOs), for example, and the part played View Details
Keywords: by Julia Hanna; Banking; Financial Services
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

Academic business research typically travels one-way. From government agencies, scholars gather and process data—say on workplace safety or environmental pollution—perform analysis, and publish the results. Rarely, however, do they take... View Details
Keywords: by Michael Blanding
  • 29 May 2001
  • Research & Ideas

Good News, Not Blues, For the Inner City

becoming more competitive and moving up. "We can't expect government to be on the front line," he stated. "We have to step up and demonstrate the power of the market system." Businesspeople should be thinking about the inner city as a place to View Details
Keywords: by Martha Lagace
  • 02 Aug 2021
  • What Do You Think?

Can Companies with Remote Management Succeed?

idiosyncratic to one organization? All banks operating in a conventional format? All companies relying heavily on collaborative work? All companies with great cultures? Or is it applicable to all companies? Can a company managed from anywhere be great? What View Details
Keywords: by James Heskett
  • 27 Jan 2003
  • Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

influenced not just by the decisions it makes and the assets inside the company, but also by the surrounding business environment in the locations at which the company operates. The business environment... View Details
Keywords: by Sean Silverthorne
  • 12 PM – 1 PM EDT, 21 May 2020
  • Webinars: Career

Executive Presence (Behind a Screen)

Speaking up on a conference call, presenting your analysis to your boss, or simply showing up online as your best self how do you make your presence known in a powerful and compelling way? Please join Jodi Glickman, CEO of Great on the Job, to Learn what executive... View Details
  • 29 Jan 2015
  • Op-Ed

The Fall of Greece

them by favoring reform based on central government control rather than the forces of competition, meritocracy, and individual accountability. Let me be clear about one thing: the previous government, as most previous governments, failed... View Details
Keywords: by George Serafeim
  • 01 Dec 2019
  • News

Bridging the Gap

officials, nonprofit leaders, and business executives, they kick-start that process by coming together for four days—and learning to speak each other’s language—in a Hawes Hall classroom. You can see it... View Details
Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government
  • 06 Jul 2015
  • Research & Ideas

Money and Quotas Motivate the Sales Force Best

It's well understood that cash bonuses often motivate a sales force to step up its game, but they don't work in every scenario and in some cases can backfire, a new study from Harvard Business School has found. The key variable? Whether the sales rep had to View Details
Keywords: by Roberta Holland; Retail
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