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  • Web

Curriculum - Business & Environment

discussion-based seminar we will practice learning to hold all that is happening and nonetheless finding the courage and the skill to act. Risks, Opportunities, And Investments In The Era Of Climate Change (ROICC) (Spring 2025) George... View Details
  • 12 Feb 2024
  • News

Dale LeFebvre to Receive Horatio Alger Award

Dale LeFebvre (MBA 1998), founder and executive chairman of 3.5.7.11 Investments, was recently named by the nonprofit Horatio Alger Association of Distinguished Americans as a recipient of the 2024 Horatio Alger Award. For more than 75 years, the award has been... View Details
Keywords: Securities, Commodities, and Other Financial Investments; Finance
  • 21 Jul 2011
  • Working Paper Summaries

Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration

Keywords: by Roy Y.J. Chua, Michael W. Morris & Shira Mor
  • June 2025
  • Case

The Value of Art on Campus as a Vision for Educating Leaders Who Make a Difference

By: James Riley, Alexis Lefort and Helen Yap
This case explores the debate surrounding the installation of a large contemporary sculpture, Inés by Jaume Plensa, at Harvard Business School under the leadership of Dean Nitin Nohria. Set in 2016, the case examines the role of physical campus design and public art in... View Details
Keywords: Leadership; Mission and Purpose; Organizational Culture; United States
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  • 2023
  • Working Paper

The Impact of Unionization on Consumer Perceptions of Service Quality: Evidence from Starbucks

By: Isamar Troncoso, Minkyung Kim, Ishita Chakraborty and SooHyun Kim
The US has seen a rise in union movements, but their effects on service industry marketing outcomes like customer satisfaction and perceptions of service quality remain understudied. In this paper, we empirically study the impact on customer satisfaction and... View Details
Keywords: Labor Unions; Customer Satisfaction; Perception; Public Opinion; Employees; Food and Beverage Industry
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  • Article

A Career Life-Cycle Perspective on Women's Health and Safety

By: Robert S. Kaplan, Chizoba L. Chukwura, Gregory H. Gorman, Vivian S. Lee, Chester B. Good, Kathleen L. Martin, Gregory A. Ator and Michael D. Parkinson
Women's health has demanded more attention from employers as women integrated into the workforce. Traditionally male-dominant fields and occupations require special attention to workplace design, physical standards for entry, employment practices, equipment, and health... View Details
Keywords: Women's Health; Healthcare Access; Workplace Design; Military Health System; Occupational Health; Medical Equipment ＆ Devices; Employees; Gender; Personal Development and Career
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  • January 2022
  • Case

Hybrid Classroom - an Opportunity or a Threat?

By: V.G. Narayanan
When the Covid pandemic struck in the spring of 2020, HBS pivoted to remote instruction while maintaining the interactive and engaged discussions which distinguished the case system pedagogy. In fall 2020 HBS adopted a hybrid approach, fitting out its classrooms with... View Details
Keywords: Education; Teaching; Higher Education; Technology Adoption; Digital Platforms; Internet and the Web; Adaptation; Opportunities; Education Industry
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  • April 16, 2021
  • Article

A Playbook for Negotiators in the Social Media Era

By: James K. Sebenius, Ben Cook, David Lax, Ron S. Fortgang, Isaac Silberberg and Paul Levy
The disruptive effects of social media have been felt in virtually every corner of the world. Yet the information revolution has been largely ignored in the field of negotiation. Through a series of case studies we explore how savvy practitioners can ethically harness... View Details
Keywords: Negotiation Analysis; Bargaining; Negotiation; Analysis; Negotiation Tactics; Social Media; North America
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  • January 2018
  • Supplement

Interview with Case Protagonist Wen Li

By: Willy C. Shih
In today's global economy, what are the factors that go into production location choice? This case is set in the world's largest automotive glass producer as it expands from China into the United States. To meet a very aggressive cost target, management is faced with... View Details
Keywords: Globalization Of Supply Chain; Production Management; Production; Globalization; Global Strategy; Auto Industry; China; United States
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  • Teaching Interest

Field Global Immerson

By: Martin A. Sinozich

The FIELD Global Immersion (FGI) is a semester-long first-year (RC) MBA course. The course is a capstone of sorts, and it requires students to build on learnings from their first-year courses and apply them to real-world business problems. At the beginning of the... View Details

  • Teaching Interest

Strategy

By: Jan W. Rivkin

The objective of this course is to help students develop the skills for formulating strategy, and provides an understanding of:

  • A firm's operative environment and how to sustain competitive advantage.
  • How to generate superior value for... View Details
  • Teaching Interest

Overview

By: Benjamin C. Esty
I created and teach a course called Strategies for Value Creation (SVC). It is designed to be a capstone course in the Elective Curriculum (EC or second year of the MBA program) that integrates and further develops concepts developed in several Required Curriculum (RC... View Details
Keywords: Corporate Strategy; Corporate Social Responsibility and Impact; Corporate Finance; Value Creation; Competitive Advantage; Competitive Strategy; Financial Management
  • 01 Mar 2024
  • News

Game On

childhood paper route. “What I’ve learned is that you don’t have all the answers. You take the info you have within the time frame given, and you make the best decision you can, even if it isn’t always right,” he says. “It’s fun to be in... View Details
Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 26 Aug 2024
  • Blog Post

HBS Lingo 101

place in the second semester. Field Global Capstone builds on interpersonal and team-based skills learned in START, LEAD, and Inclusion and culminates with student teams going into global markets around the world to help develop a new... View Details
  • 12 Oct 2021
  • Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

advantages and longstanding rivalries. The importance of competition So, what can teams in other sports learn from Australia? One lesson might be that consumers actually enjoy even competitions—and that may mean that adding more... View Details
Keywords: by Rachel Layne; Sports
  • 08 Dec 2021
  • Blog Post

The Drive to Succeed: Silvio Memme (MBA 2020) and the Transition to Venture Capital

could broaden his skill set, build his network, and ultimately make a career pivot, but exactly what his next role would be was unclear. That was until Memme heard a talk by Doug Leone, partner at Sequoia Capital, and learned more about... View Details
  • 08 Dec 2023

Entrepreneurial Insights: 20 Minutes with an HBS Founder

Wondering how an MBA can help with your professional growth? Learn from HBS alumna, Janvi Shah (MBA 2022), how HBS helps prepare you for a career in entrepreneurship. View Details
  • 24 Oct 2023
  • Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

Vaccinated When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb Steer Clear of the Blind Spots That Derail Experiments Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
Keywords: by Jay Fitzgerald; Food & Beverage
  • January 2023 (Revised June 2023)
  • Case

Replika: Embodying AI

By: Shikhar Ghosh, Shweta Bagai and Marilyn Morgan Westner
Replika was a virtual AI companion that provided a way for people to process their emotions, build connections in a safe environment, and get through periods of loneliness. The chatbot fulfilled a user's need for a friend, romantic partner, or purely an emotional... View Details
Keywords: AI; AI and Machine Learning; Applications and Software; Human Needs; California
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  • 01 Sep 2023
  • News

In My Humble Opinion: Futures Investor

up on a 1,200-acre dairy farm in rural Pennsylvania, with ponds and pastures to explore and frogs and turtles to play with, Roosevelt learned early on that “outdoors is the most interesting place to be.” At Harvard College, he majored in... View Details
Keywords: Deborah Blagg; climate change; investment banking; leadership; carbon tax