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  • 09 Feb 2015
  • Research & Ideas

Professional Networking Makes People Feel Dirty

read through a list of consumer products and rate each one on a desirability scale of one to seven. The list included several specific cleansing items (such as Dove shower... View Details
Keywords: by Carmen Nobel
  • May 2022
  • Case

Rawbank's Illico Cash: Can 'Fast Money' Overcome Cash Dependency in the DRC?

By: Lauren Cohen and Grace Headinger
Thomas de Dreux-Brézé, the Head of Strategy and Project Management at Rawbank Congo in the Democratic Republic of the Congo (DRC), was perplexed as he reviewed annual adoption rates for the bank’s launch of Illico Cash 2.0. As the bank’s mobile money app, Illico Cash... View Details
Keywords: Fintech; Inflation; Deflation; Rural; Urban; Emerging Market; Mobile Technology; Finance; Money; Inflation and Deflation; Business Growth and Maturation; Decision Choices and Conditions; Demographics; Developing Countries and Economies; Corporate Entrepreneurship; Behavioral Finance; Currency; Banks and Banking; Commercial Banking; Financial Strategy; Rural Scope; Urban Scope; Innovation Strategy; Emerging Markets; Network Effects; Consumer Behavior; Mobile and Wireless Technology; Technology Adoption; Banking Industry; Financial Services Industry; Technology Industry; Congo, Democratic Republic of the
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  • 17 Jul 2023
  • Blog Post

Sustainability Career Advice from the Career & Professional Development Office

about energy storage or carbon dioxide removal? Or perhaps the circular economy or changing consumer behavior is better aligned with your interests. Get to know the space, get to know yourself, and enjoy the process View Details
  • 05 Jun 2009
  • What Do You Think?

What Does Slower Economic Growth Really Mean?

economy without continued expansion." P. Maxson, assuming also that growth has limits, asked, "will we manage this change, or will we let ourselves be mauled by it?" A more basic question may be whether a stable View Details
Keywords: by Jim Heskett; Financial Services; Construction; Real Estate
  • Research Summary

Principal Research Interests

My research is principally focused on nineteenth- and twentieth-century subjects, with an emphasis on economic and especially financial history. I am interested in the role of banks and capital markets in the process of economic development as well as in the political... View Details
  • 16 Aug 2022
  • Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

companies. As one of my CEOs put to me, wryly: “In my January board meeting, I wasn’t hiring and scaling fast enough and told to ‘go, go’, go’. In my April board meeting, I was burning too fast and was told... View Details
Keywords: by Jeffrey Bussgang
  • Web

Our Curriculum - Business History

government in the country’s economy are investigated as well. In addition, the course examines the relation between capital market innovation and economic development and surveys the long-term impact of... View Details
  • 01 Mar 2024
  • News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details
Keywords: Publishing Industries (except Internet); Information
  • Web

Courses by Faculty Unit - Course Catalog

Operations Management) Susanna Gallani Robert Huckman Spring 2026 Q3Q4 3.0 Business, Government & the International Economy Course Title Faculty Name Term Quarter Credits Business and Geopolitics Jeremy Friedman Spring 2026 Q3 1.5... View Details
  • 24 May 2021
  • Op-Ed

Can Fabric Waste Become Fashion’s Resource?

COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details
Keywords: by Geoffrey Jones and Shelly Xu; Fashion
  • Web

Online Management Course | HBS Online

This course is part of the Leadership & Management track. Introduction to Management Essentials ENROLL NOW No application needed for our certificate programs. Start your journey today! Management Essentials $1,850 Next 8-week session... View Details
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
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  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

scaling up its capabilities to make decisions and solve problems in other areas of the business, such as marketing, store sales, and the supply chain. But when the time was right, this data-analytic approach... View Details
Keywords: by Dina Gerdeman; Retail
  • December 2015 (Revised September 2016)
  • Supplement

ANA (B)

By: Doug J. Chung and Mayuka Yamazaki
All Nippon Airways (ANA) became the largest airline in Japan in 2013. Having been designated as a domestic carrier by the Japanese government till the mid-1980s and Japan being the sixth largest domestic airline market, two-thirds of ANA’s passenger revenue came from... View Details
Keywords: Demand and Consumers; Analysis; Economics; Price; Marketing Strategy; Competitive Strategy; Product; Policy; Air Transportation Industry; Japan
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  • Web

Greenhill House | About

Germany. In his role at the Treasury, Humphrey was an enthusiastic advocate of a free market economy and the reduction of federal deficits. To honor Humphrey, the George M.... View Details
  • Web

Eligibility & Rules - Alumni

New Venture Competition Eligibility & Rules 6ms The venture must have an HBS alumnus as a founder. The alum must be involved in the day-to-day operations in a leadership role and must be represented at all events and be the pitch lead. View the full list View Details
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

Companies face a growing yet largely undetected threat to their worker productivity, employee retention and, ultimately, competitive advantage: the needs of employees who are caregivers. The aging population, an increasingly female... View Details
Keywords: by Danielle Kost; Health
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

What’s on HBS faculty members’ reading list for summer 2021? Which books are most meaningful to them and why? Below, faculty share their top picks, ranging from biographies and memoirs to their colleagues’ latest works. Julia Austin: Social justice and the Obamas I... View Details
Keywords: by Kathryn Haviland
  • Web

Rafaella Sadun | About

, the Executive Time Use Study , and the first large scale management survey in hospitals, MOPS-H , conducted in partnership with the US Census Bureau. Her work has helped uncover the extent to which the diffusion View Details
  • 10 Oct 2023
  • Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

Environmental Justice (EJ): working to combat climate change and promote climate resilience and investing in the green economy in a way that creates good, well-paying jobs, with a focus on combatting inequality and the disproportionate... View Details