Publications

May 2001 (Revised January 2010)
Case

Submarino.com (A)

By: Lynda M. Applegate, Meredith Collura and Luiz Felipe Monteiro

Enables a thorough analysis of Submarino.com, a B2C e-commerce company with a presence in Brazil, Argentina, Mexico, Spain, and Portugal. Examines the company's global operations as well as its organizational design and operating and management capabilities. Considers... View Details

Keywords: Business Model; Globalized Firms and Management; Operations; Organizational Design; Strategy; Internet; Retail Industry; Portugal; Spain; Mexico; Argentina; Brazil

Keywords: Roger Thompson; Margie Kelley; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

Profile

Philipp Schäelli

education. Yes throughout my two years I learned a lot about finance, operations, as well as the global economy but the education goes far beyond that. Through the case method you not only get to learn about more than 500 different companies and a range of industries... View Details

Keywords: Venture Capital / Private Equity; Financial Services

01 Oct 2000
News

Internet Tsunami

service. As for customers, in addition to making purchases, they use Rakuten for online auctions and chats about the site's vendors. According to Business Week (July 7, 2000), Rakuten, founded in 1997, has 3,100 vendors, attracts some 70... View Details

Keywords: Nonstore Retailers; Retail Trade

21 Nov 2024
News

Mother Nurture

Julia Cole, Tina Keshani, and Sophia Richter (Illustration by Gisela Goppel) When Tina Keshani (MBA 2020), Julia Cole (MBA 2020), and Sophia Richter (MBA 2020) met at Startup Boot Camp in their first year at HBS, they quickly discovered they shared a vision to create a... View Details

Keywords: Margie Kelley

01 Jun 2007
News

Mission Possible

world-class advice and our partners getting the opportunity to develop their staff through exciting work with high-growth businesses in emerging markets.” Endeavor has created a new model for how nonprofits... View Details

01 Jun 2013
News

Faculty Books

decision-making capabilities. The book introduces a model that uses a firm's collective judgment so that the right decisions are made and the entire organization profits. Keeping Up with the Quants: Your Guide to Understanding & Using... View Details

Keywords: Publishing Industries (except Internet); Information

January 2024
Case

Flashfood: The Magic of Commitment

By: Reza Satchu and Patrick Sanguineti

Josh Domingues had accomplished what countless young entrepreneurs long to achieve: founding a promising company that aspires to make the world a tangibly better place. Shocked to learn that international food waste cumulatively amounted to the world’s third largest... View Details

Keywords: Entrepreneur; Founder; Startup; Business Model; Business Startups; Food; Applications and Software; Mission and Purpose; Environmental Sustainability; Canada

Web

Launch Lab/Capstone 2 - Course Catalog

develop, build, and test a complex technology-based product/service, integrating knowledge across multiple engineering disciplines. Business Knowledge: The use of business View Details

December 2013 (Revised January 2015)
Case

Barbara Krakow Gallery

By: Jose Alvarez and Nyssa Liebermann

The Barbara Krakow Gallery is a successful contemporary art gallery located in Boston. It utilizes a very rare "no haggle pricing" strategy and extended sales cycle when selling pieces to collectors. Though it remains profitable and very respected, the size and scope... View Details

May 2017
Supplement

Betfair (B), (C), and (D) Case Slides

By: Ramon Casadesus-Masanell and John Heilbron

Contains slides related to the Betfair B, C, and D cases.
Abstracts:
B) Buoyed by success in the market for gambling contracts, Betfair attempts to enter the market for financial products using its exchange model.
C) Prompted by a takeover bid from... View Details

Keywords: Betfair; Exchange; Betting; Leisure Industry; Betting Markets; Market Design; Digital Platforms; Diversification; Business Model; Laws and Statutes; Entertainment and Recreation Industry; Financial Services Industry; Europe

October 2000 (Revised October 2001)
Case

adM@rt(A)

By: F. Warren McFarlan, Carin-Isabel Knoop and David Lane

Describes the complex policy alternatives facing an online Hong Kong grocery company as it tries to apply Webvan-type concepts in the Hong Kong marketplace. Captures the extraordinary process of adaptation the company is going through as it tries to find the right... View Details

Keywords: Organizational Change and Adaptation; Markets; Marketing; Business Strategy; Business Model; Decisions; Problems and Challenges; Retail Industry; Web Services Industry; Hong Kong

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17 May 2019
News

Putting Value on Diversity, Inclusion, and Leadership

David Thomas is president of Morehouse College and the former H. Naylor Fitzhugh Professor of Business Administration at HBS. In this interview he reflects on his legacy as a mentor and teacher. “The most important way I think that I have... View Details

25 Feb 2020
News

From Das’s Desk

reunion model in several ways. First, we are taking a page from the positive response to the Insights program introduced at last year’s reunions. These sessions feature faculty members and other speakers addressing 10 key topics that... View Details

Keywords: Das Narayandas

September–October 2020
Article

When It's Time to Pivot, What's Your Story?: How to Sell Stakeholders on a New Strategy

By: Rory McDonald and Robert Bremner

To succeed, a new company must rally investors, staff, customers, and the media around a good story. But often that narrative turns out to be wrong, and entrepreneurs realize they need to change direction. How that shift is communicated can have a huge impact on a... View Details

Keywords: Entrepreneurship; Business Model; Strategy; Change Management; Organizational Change and Adaptation; Communication Strategy; Business and Stakeholder Relations

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Register to Read

February 2000 (Revised March 2004)
Case

Venture Law Group (A)

By: Thomas J. DeLong, Ashish Nanda and Scott D Landry

Craig Johnson, Venture Law Group's (VLG) chairman, founded VLG in 1993 with a goal of "zero voluntary turnover." In late 1998, Johnson faces the departure of three important partners, prompting himself to ask what VLG can do in the midst of an "economic hurricane" that... View Details

Keywords: Business Model; Customer Relationship Management; Partners and Partnerships; Retention; Legal Services Industry

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

01 Mar 2008
News

Class of 2007 Fellowship Awarded

business solutions to poverty. “One day we were talking to villagers who live on $2 a day, and the next day we were meeting with business and government leaders,” recalls Kim. Last summer he built on this... View Details

01 Jun 2002
News

Steven Murch: Philanthropist-in-Training

from his post as a vice president at Internet travel giant Expedia to become a philanthropist-in-training. His “teacher” has been Seattle's chapter of Habitat for Humanity, where he has been busy helping to build interest-free, at-cost... View Details

Keywords: Margie Kelley; Construction of Buildings; Construction; Health, Social Assistance

May 2019
Teaching Note

SeatGeek

By: Robert F. Higgins and Sarah Mehta

Teaching Note for HBS No. 819-013. View Details

Keywords: Event Ticketing; Sports Ticketing; Business Ventures; Acquisition; Business Model; Decision Making; Digital Platforms; Sports; Strategy; Mobile and Wireless Technology; Information Technology; Entertainment and Recreation Industry; Sports Industry; New York (city, NY)