Information Technology - Publications - Faculty & Research

November 2000 (Revised December 2000)
Background Note

Online Content Providers

By: Thomas R. Eisenmann and Alastair Brown

Describes the business model for online content providers, companies that distribute copyright content via the Internet. Focuses on their revenue and cost drivers and on the ways that online content providers create value for consumers. Also investigates the benefits... View Details

Keywords: Internet and the Web; Customers; Value Creation; Business Model; Internet and the Web; Cash Flow; Risk and Uncertainty; Growth and Development Strategy; Problems and Challenges; Decision Making; Profit; Information Industry

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15 Nov 2016
News

Enabling the Dream of Building A Healthy Future for India

Surabhi Bhandari (photo by Susan Young) Surabhi Bhandari (photo by Susan Young) Surabhi Bhandari (MBA 2017) wants to launch a medical technology startup in India that will help revolutionize health care in her native country.... View Details

01 Dec 2003
News

Selling Digital Privacy

that they set cunning against cunning and self-adjust to technological innovation.” Although he admits that selling personal information is a difficult idea to embrace, Deighton believes it is one whose time... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

25 Aug 2022
News

Labs Enable Large-scale Research

opportunities to use new technologies for enhancing financial inclusion. By working with communities of crypto business practitioners, the researchers aim to help shape the way this industry evolves, inform... View Details

01 Mar 2011
News

Faculty IXP Taps into Cooperation, Innovation

In a new twist on the Immersion Experience Program (IXP), HBS professors from units across the School headed west for an all-faculty IXP in early January. Hosted by the University of California’s California Institute for Telecommunications and View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

June 2012
Case

Microsoft IT India

By: Willy C. Shih, Margaret Pierson, Alexander Down, William Gustave Jair-Shemuel Jurist, Diego Medicina and Helen Wang

Raj Biyani faced tough challenges managing Microsoft IT India: leading a remote development organization in which key decisions were made in Redmond, and managing an organization that was perceived as less strategic than its sister Microsoft India Development Center... View Details

Keywords: Organizational Development; Cross-functional Management; Foreign Subsidiaries; Strategy Alignment; Organizational Behavior; Indian Software Development; Global Distributed R＆D; Software Industry; Organizational Structure; Research and Development; Operations; Leadership; Globalized Firms and Management; Business Subsidiaries; Information Technology; Applications and Software; Technology Industry; India

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01 Mar 2015
News

The Next Big Swing

play at home As the sport began to increasingly rely on the kind of data projections that drove his game, the Boston Red Sox brought on Tippett as a consultant in 2003, eventually promoting him to director of baseball information... View Details

Keywords: Andrew Clark; Information; Information; Information; Information; Information; Information

May 2009
Teaching Note

F-Secure Corporation: Software as a Service (SaaS) in the Security Solutions Market (TN)

By: Lynda M. Applegate, Robert D. Austin, Kalle Lyytinen, Esko Penttinen and Timo Saarinen

Teaching Note for [809099]. View Details

Keywords: Business Model; Applications and Software; Innovation and Invention; Opportunities; Business Growth and Maturation; Service Operations; Problems and Challenges; Information Technology Industry; Information Technology Industry

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02 Sep 2014
News

Many of the best ideas for improving health care are quite simple

about what, group experience in adapting to change, the likelihood of integrating information to develop innovative solutions, and the competitive advantage of team capabilities that competitors cannot replicate. (Published September... View Details

December 2020 (Revised March 2021)
Case

eXp Realty and the Virbela Platform

By: Prithwiraj Choudhury, Jan Bena, David Rowat and Emma Salomon

As he considered his plans for the future, Glenn Sanford, CEO of eXp World Holdings, Inc., faced an exciting conundrum. He had built the first all-remote real estate brokerage firm, eXp Realty, which had been growing exponentially and was thriving, even amidst the... View Details

Keywords: Real Estate; All Remote; Virtual Platform; Internet and the Web; Strategy; Decision Making; Resource Allocation; Digital Platforms; Technology Industry; Technology Industry

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01 Oct 1999
News

Entrepreneur Daniel S. Bricklin: A Class Act

An extraordinary career based on the development of innovative, cutting-edge technology products was launched twenty years ago from the front row of an Aldrich Hall classroom. Crunching numbers for case studies late into the night was... View Details

Keywords: Peter K. Jacobs

1997
Chapter

Winners and Losers--Industry Structure in the Converging World of Telecommunications, Computing, and Entertainment

By: D. J. Collis, P. W. Bane and S. P. Bradley

Keywords: Supply and Industry; Communication; Information Technology; Entertainment; Competition; Conflict and Resolution; Information Technology Industry; Information Technology Industry; Information Technology Industry

Citation

February 2000 (Revised August 2000)
Case

Boston.com

By: Thomas R. Eisenmann and Jon K Rust

How aggressively should an incumbent move when developing an online business that threatens its core product? With Internet competitors taking direct aim at the traditional print newspaper business model, the Boston Globe fought back with its own web initiative,... View Details

Keywords: Corporate Entrepreneurship; Decision Making; Change Management; Internet and the Web; Customer Relationship Management; Competitive Strategy; Information Technology Industry; Information Technology Industry; United States

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May 1996
Case

Honeywell Defense Avionics

By: D. Quinn Mills and Paul Clark

Keywords: Information Technology; National Security; Technology Industry; Technology Industry; Technology Industry

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01 Apr 1997
News

A Conversation with Dean Clark

technology environment while they're at school, because they're going to have to understand and manage technology in their subsequent careers. Our students have to experience a world-class View Details

01 Mar 2012
News

The Accidental Innovator

What’s the secret to the success of the videos? I try not to talk down or be judgmental, I’m not staring over your shoulder making you nervous. I remain off camera—the less distraction the better—so it’s just my voice-over, informal and... View Details

Keywords: Garry Emmons; Information; Information; Information; Information

01 Dec 2018
News

Collaborative Cures

long. Enter the Blavatnik Biomedical Accelerator, which identifies early-stage, highly promising technologies developed by Harvard faculty, and then helps those selected navigate the early stages of development so that they can go to... View Details

18 Nov 2013
Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

that term, allowing its users to "consume" information in ways that were formerly unavailable to them due to cost, complexity, or both. The fact that half a billion consumers willingly engage on Twitter's platform confirms the viability... View Details

Keywords: by Chet Huber; Technology