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  • All HBS Web  (9,043)
    • People  (18)
    • News  (1,980)
    • Research  (6,169)
    • Events  (26)
    • Multimedia  (43)
  • Faculty Publications  (5,023)
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Career Re-Entry & Flexible Work - Alumni

The more people who know, the greater your chances of finding fresh leads, insights, and ideas. Conduct informational interviews Return to your roots and remember to conduct interviews that may not (or probably will not) lead to a job,... View Details
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

maximizing productivity? How do we help employees with work/life balance?” “How to keep people engaged and connected and OPTIMISTIC in appropriate measure while so many have so many competing personal and business and health and family... View Details
Keywords: by Boris Groysberg and Robin Abrahams

    Benson P. Shapiro

    Benson P. Shapiro is a well-known authority on marketing strategy and sales management with particular interests in pricing, product line planning, and marketing organization. He is also the Malcolm P. McNair Professor of Marketing Emeritus at the Harvard Business... View Details

    Keywords: high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology
    • March 2015
    • Teaching Note

    CVS Health: Promoting Drug Adherence

    By: Leslie John, John Quelch and Robert Huckman
    Email mking@hbs.edu for a courtesy copy.

    This Teaching Note explains the theory of the case and teaching plan for the case: CVS Health: Promoting Drug Adherence (515010). The case finds Helena Foulkes, Executive... View Details
    Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Health Industry; Health Industry; Health Industry; Health Industry; United States
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    John, Leslie, John Quelch, and Robert Huckman. "CVS Health: Promoting Drug Adherence." Harvard Business School Teaching Note 515-086, March 2015. (Email mking@hbs.edu for a courtesy copy.)
    • 18 May 2023
    • News

    India's New Money Managers

    will happen when she puts her money in a product, she is capable of making an informed choice. If she doesn't understand a product, she will not put money in." And that's what LXME strives to do: inform... View Details
    Keywords: Maureen Harmon
    • 05 Jul 2022
    • What Do You Think?

    Have We Seen the Peak of Just-in-Time Inventory Management?

    years, information technology contributed to more complete knowledge about inventory status as well as more dependable transport. Both made a strategy with less safety stock more viable. The result, of... View Details
    Keywords: by James Heskett; Manufacturing; Shipping; Transportation
    • October 2002 (Revised December 2003)
    • Case

    eShip-4U

    By: Roy D. Shapiro and Timothy M. Laseter
    eShip is a small Israeli start-up with a potentially exciting new concept for the residential package-delivery value chain--the Automatic Delivery Machine (ADM). Much like today's ubiquitous ATMs, ADMs would allow consumers to have parcels delivered to a nearby ADM... View Details
    Keywords: Business Startups; Business Model; Service Operations; Logistics; Corporate Strategy; Information Technology; Competitive Strategy; Value Creation; Saving; Innovation and Invention; Transportation Industry; Service Industry; Shipping Industry; Israel; United States
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    Shapiro, Roy D., and Timothy M. Laseter. "eShip-4U." Harvard Business School Case 603-076, October 2002. (Revised December 2003.)
    • 04 Aug 2023
    • Blog Post

    Aaron Sabin (MS/MBA 2023): Engineering a Climate Change Solution by Cutting the Cost of Carbon Capture

    there was any encouraging information in the report it was that the world has plenty of options for mitigating climate change. One that is increasingly attracting the attention of policymakers is direct air carbon capture—a View Details
    • 2007
    • Article

    Pharmacovigilance and the Missing Denominator: The Changing Context of Pharmaceutical Risk Mitigation

    By: Arthur A. Daemmrich
    In the wake of Vioxx, Avandia, and other recent prominent cases of drugs found to cause side effects after marketing, the safety of pharmaceuticals has come to the forefront of American public policy. Press attention, congressional investigations, and legislative... View Details
    Keywords: Brands and Branding; Policy; Risk Management; Government Legislation; Risk and Uncertainty; Goals and Objectives; Customers; Health Industry; Health Industry; United States
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    Daemmrich, Arthur A. "Pharmacovigilance and the Missing Denominator: The Changing Context of Pharmaceutical Risk Mitigation." Pharmacy in History 49, no. 2 (2007): 61–75.
    • 19 Apr 2010
    • Research & Ideas

    The History of Beauty

    The technology to make soap was known for several thousand years, but the product was rarely used for personal washing, especially by Europeans who largely avoided washing with water after the Black Death in the Middle Ages, believing it... View Details
    Keywords: by Sean Silverthorne; Beauty & Cosmetics
    • 21 Apr 2015
    • First Look

    First Look: April 21

    agenda would, in our opinion, undermine the efforts we will recommend in our second and third papers. Download working paper: http://ssrn.com/abstract=2592630 Is No News (Perceived as) Bad News? An Experimental Investigation of View Details
    Keywords: Carmen Nobel & Sean Silverthorne
    • 23 Nov 2010
    • First Look

    First Look: November 23

    School Case 811-014 The Ze-gen case covers the first five years in the life of a clean-tech start-up. Ze-gen had developed an innovative technology that converted solid waste into synthesis gas (called syngas). This View Details
    Keywords: Sean Silverthorne
    • September 2016 (Revised March 2020)
    • Teaching Note

    Fasten: Challenging Uber and Lyft with a New Business Model

    By: Feng Zhu
    Fasten, a new ridesharing start-up in Boston, entered the scene in September 2015 hoping its unique vision of transparency for both driver and passenger and strategy to keep riders' fares low and charge drivers a flat $0.99 fee per ride, as opposed to the 20%–30%... View Details
    Keywords: Information Technology; Transportation; Business Startups; Business Model; Transportation Industry; Boston
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    Zhu, Feng. "Fasten: Challenging Uber and Lyft with a New Business Model." Harvard Business School Teaching Note 617-019, September 2016. (Revised March 2020.)
    • June 2015 (Revised April 2018)
    • Case

    WeChat: A Global Platform?

    By: Willy Shih, Howard Yu and Feng Liu
    WeChat was developed by Tencent Holdings as a lightweight messaging platform. As it grew quickly to become the most popular messaging app in China, it added a range of products and services that sat on top that were designed to appeal to a broad range of consumers and... View Details
    Keywords: Online Platforms; China; WeChat; Tencent Holdings; Globalization; Internet and the Web; Applications and Software; Digital Platforms; Information Industry; Information Industry; China
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    Shih, Willy, Howard Yu, and Feng Liu. "WeChat: A Global Platform?" Harvard Business School Case 615-049, June 2015. (Revised April 2018.)
    • 28 Nov 2023
    • Book

    Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

    case of China, businesspeople outside of China have found the regime’s efficiency and the country’s market size and innovation ecosystem attractive, and with good reason. But many people misunderstand how power is practiced in China. The key View Details
    Keywords: by Sean Silverthorne
    • August 2014 (Revised October 2014)
    • Case

    Beyoncé

    By: Anita Elberse and Stacie Smith
    In December 2013, music superstar Beyoncé is about to surprise her fans with the release of her self-titled album. The team at her company Parkwood Entertainment, which general manager Lee Anne Callahan-Longo described as "a management, music, and production company... View Details
    Keywords: Marketing; Beyoncé; Internet and the Web; Music Entertainment; Distribution Channels; Product Launch; Music Industry
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    Elberse, Anita, and Stacie Smith. "Beyoncé." Harvard Business School Case 515-036, August 2014. (Revised October 2014.)
    • 21 Aug 2017
    • Lessons from the Classroom

    Companies Love Big Data But Lack the Strategy To Use It Effectively

    Technology and Operations Management Unit. He discussed with students how German soccer team TSG Hoffenheim deploys analytics in scouting and player development. He also noted how New Zealand’s yacht designers and crew prepared for the... View Details
    Keywords: by Dina Gerdeman
    • November 2012
    • Case

    CSIRO: The Light Metals Flagship Decision

    By: Willy Shih, Margaret P. Pierson and Dawn Lau
    This case explores the challenge of investing in basic research as a public good. CSIRO was Australia's leading science and research agency, and it was chartered to enhance national prosperity through R&D. Its Flagships program was designed to align research interests... View Details
    Keywords: R&D; Basic Research; Government-funded Research; Public Goods; Extractive Industries; Metals; Metals Processing; Decision Choices and Conditions; Decisions; Globalized Markets and Industries; Growth and Development; Innovation Strategy; Technological Innovation; Research and Development; Science-Based Business; Technology Adoption; Technology Platform; Manufacturing Industry; Mining Industry; Oceania; Australia
    Citation
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    Shih, Willy, Margaret P. Pierson, and Dawn Lau. "CSIRO: The Light Metals Flagship Decision." Harvard Business School Case 613-029, November 2012.
    • March 2022
    • Article

    Learning to Rank an Assortment of Products

    By: Kris Ferreira, Sunanda Parthasarathy and Shreyas Sekar
    We consider the product ranking challenge that online retailers face when their customers typically behave as “window shoppers”: they form an impression of the assortment after browsing products ranked in the initial positions and then decide whether to continue... View Details
    Keywords: Online Learning; Product Ranking; Assortment Optimization; Learning; Internet and the Web; Product Marketing; Consumer Behavior; E-commerce
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    Ferreira, Kris, Sunanda Parthasarathy, and Shreyas Sekar. "Learning to Rank an Assortment of Products." Management Science 68, no. 3 (March 2022): 1828–1848.
    • August 2018 (Revised October 2019)
    • Case

    C3.ai—Driven to Succeed

    By: Robert Simons and George Gonzalez
    CEO Tom Siebel navigates his artificial intelligence (ai) startup through a series of pivots, market expansions, and even an elephant attack to become a leading platform ad service provider. The case describes his unusual management approach emphasizing employee... View Details
    Keywords: Strategy Execution; Performance Measurement; Critical Performance Variables; Strategic Boundaries; Internet Of Things; Artificial Intelligence; Software Development; Big Data; Machine Learning; Business Startups; Management Style; Business Strategy; Performance; Measurement and Metrics; Organizational Culture; AI and Machine Learning; Digital Transformation; Applications and Software; Digital Marketing; Analytics and Data Science; Technology Industry; United States; California
    Citation
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    Simons, Robert, and George Gonzalez. "C3.ai—Driven to Succeed." Harvard Business School Case 119-004, August 2018. (Revised October 2019.)
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