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Publications

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  • All HBS Web  (11,703)
    • People  (96)
    • News  (4,329)
    • Research  (4,087)
    • Events  (80)
    • Multimedia  (277)
  • Faculty Publications  (2,577)
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  • 25 Apr 2024
  • News

Origin Stories

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Where we come from and how we were raised has a profound effect on who we become. The recipients of this year’s Alumni Achievement Award grew up... View Details
  • 10 Jun 2020
  • News

Join a Virtual Job Search Team

  • 31 Mar 2008
  • HBS Case

JetBlue’s Valentine’s Day Crisis

rebooking). JFK, which frequently experiences weather delays, is also a significant hub for JetBlue. Evaluating The Response In the second part of the class, Huckman and the students assess JetBlue's response to the situation. "This... View Details
Keywords: by Julia Hanna; Air Transportation
  • 13 Jul 2021
  • Research & Ideas

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

negativity online makes people experience and share more negative emotions came from Facebook. In a controversial 2012 experiment, the social media giant secretly altered the news feeds of 689,003 users to see if posts about others’... View Details
Keywords: by Kristen Senz; Media & Broadcasting
  • 08 Dec 2023
  • News

New Leadership Role and Structure

goal is to find opportunities for synergies and leverage so we can provide a seamless experience and unparalleled value proposition to anyone who attends Harvard Business School over the full span of their professional lives. Jana has... View Details
  • 23 Sep 2015
  • Research & Ideas

Men Want Powerful Jobs More Than Women Do

personal experience and observation. When asked to imagine receiving a promotion at work, women predicted a higher level of negative outcomes than men did. ©iPhoto “We wondered if women may think about things that men don’t,” says Brooks.... View Details
Keywords: by Carmen Nobel
  • Research Summary

Strategic Human Capital

My research focuses on the links between managerial background, job attributes, organizational/firm characteristics, and firm performance. Broadly speaking, I am interested in how a manager's skills, knowledge, connections, experiences, and other attributes... View Details

  • Web

Sample Class - Christensen Center for Teaching & Learning

experiences and showcases our approach to participant-centered learning. R. R. Donnelley & Sons David Garvin An edited video from Professor Garvin's R. R. Donnelley & Sons case class. Christensen Center Tip Sheets Characteristics of... View Details
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

Partners in Short & Long Term Relationships. “The conviction to have a cofounder is often based solely on complementary skills and experience versus the softer, and often more important, relationship criteria.” In the podcast, Dr.... View Details
Keywords: by Julia Austin
  • Web

HBS Health Care Initiative - Blog: Health Supplement

passion and purpose in healthcare innovation. From early experiences witnessing healthcare gaps to exploring the intersection of science and business, her time at HBS has reignited her drive to create meaningful, scalable impact. [...]... View Details
  • 01 Jun 1999
  • News

Allison Hughes

By age three, Allison Hughes loved playing blackjack with her father and routinely cleaned him out of M&Ms and pocket change. One afternoon, after having won an especially large pot, she vowed to become either a banker or a card dealer. Now, equipped with her Harvard... View Details
Keywords: Charlie Hogg
  • Profile

Meagan Hill

Meagan Hill enrolled in Harvard College with the intention of going on to medical school. But through her work at Harvard Student Agencies — a conglomerate of nine businesses that offer students hands-on business experience — she... View Details
Keywords: Financial Services
  • TeachingInterests

Scaling Minority Businesses

By: Archie L. Jones

Scaling Minority Businesses (SMB) is a field course designed to leverage the intellectual power and community of Harvard Business School to address the vital needs of Black-owned enterprises as they face the twin tasks of surviving and growing. The course... View Details

  • March 2025 (Revised May 2025)
  • Case

ING Türkiye: Flexible Work in a Competitive Banking Environment

By: Ashley Whillans and Nico Schaefer
This case explores ING Türkiye’s journey toward workplace flexibility within the traditionally conservative Turkish banking sector. Beginning with early remote work experiments in 2015 and culminating in the FlexING model, by 2024 ING Türkiye had positioned itself as a... View Details
Keywords: Talent and Talent Management; Employee Relationship Management; Working Conditions; Business or Company Management; Adaptation; Competition; Organizational Culture; Banking Industry; Turkey
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Whillans, Ashley, and Nico Schaefer. "ING Türkiye: Flexible Work in a Competitive Banking Environment." Harvard Business School Case 925-027, March 2025. (Revised May 2025.)
  • 2024
  • Working Paper

FinTech & Financial Frictions: The Rise of Revenue-Based Financing

By: Dominic Russel, Claire Shi and Rowan Clarke
We use data from a major South African payment processor to study how digital payments mitigate asymmetric information challenges in small business “revenue-based financing” contracts, which tie repayment schedules to future revenue. Eight months post-financing,... View Details
Keywords: Fintech; Small Business; Financing and Loans; South Africa
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Russel, Dominic, Claire Shi, and Rowan Clarke. "FinTech & Financial Frictions: The Rise of Revenue-Based Financing." SSRN Working Paper Series, July 2024.
  • September–October 2023
  • Article

Interpretable Matrix Completion: A Discrete Optimization Approach

By: Dimitris Bertsimas and Michael Lingzhi Li
We consider the problem of matrix completion on an n × m matrix. We introduce the problem of interpretable matrix completion that aims to provide meaningful insights for the low-rank matrix using side information. We show that the problem can be... View Details
Keywords: Mathematical Methods
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Bertsimas, Dimitris, and Michael Lingzhi Li. "Interpretable Matrix Completion: A Discrete Optimization Approach." INFORMS Journal on Computing 35, no. 5 (September–October 2023): 952–965.
  • January 15, 2015
  • Article

Surviving in a Family Business When You're Not Part of the Family

By: Josh Baron and Rob Lachenauer
Navigating office politics in a family-owned business can be challenging for non-family executives. Based on experience with various business families worldwide, this article offers strategies for success:

Play in your room: Non-family executives should... View Details
Keywords: Family Business; Family and Family Relationships; Employees; Problems and Challenges; Talent and Talent Management
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Baron, Josh, and Rob Lachenauer. "Surviving in a Family Business When You're Not Part of the Family." Harvard Business Review (website) (January 15, 2015).
  • May 2024
  • Article

Threat Perceptions, Loyalties and Attitudes Towards Peace: The Effects of Civilian Victimization among Syrian Refugees in Turkey

By: Kristin Fabbe, Chad Hazlett and Tolga Sinmazdemir
For refugees who have fled civil conflict, do experiences of victimization by one armed group push them to support the opposing armed groups? Or, does victimization cause refugees to revoke their support for all armed groups, whatever side they are on, and call instead... View Details
Keywords: Refugees; War; Attitudes; Perception
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Fabbe, Kristin, Chad Hazlett, and Tolga Sinmazdemir. "Threat Perceptions, Loyalties and Attitudes Towards Peace: The Effects of Civilian Victimization among Syrian Refugees in Turkey." Conflict Management and Peace Science 41, no. 3 (May 2024): 263–288.
  • 2022
  • Working Paper

Transferable Skills? Founders as Venture Capitalists

By: Paul A. Gompers and Vladimir Mukharlyamov
In this paper we explore whether or not the experience as a founder of a venture capital-backed startup influences the performance of founders who become venture capitalists (VCs). We find that nearly 7% of VCs were previously founders of a venture-backed startup.... View Details
Keywords: Founders; Venture Capital; Entrepreneurship; Performance; Personal Development and Career; Success
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Gompers, Paul A., and Vladimir Mukharlyamov. "Transferable Skills? Founders as Venture Capitalists." NBER Working Paper Series, No. 29907, April 2022.
  • October 15, 2021
  • Article

Virtuous Victims

By: Jillian J. Jordan and Maryam Kouchaki
How do people perceive the moral character of victims? We find, across a range of transgressions, that people frequently see victims of wrongdoing as more moral than non-victims who have behaved identically. Across 15 experiments (total n = 9,355), we document this... View Details
Keywords: Moral Judgment; Restorative Justice; Punishment; Compensation; Person Perception; Moral Sensibility; Judgments; Perception
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Jordan, Jillian J., and Maryam Kouchaki. "Virtuous Victims." Science Advances 7, no. 42 (October 15, 2021).
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