Publications

Web

Rafaella Sadun | About

Digital Reskilling Lab. Her research focuses on managerial and organizational drivers of productivity and growth in corporations and the public sector. She co-founded several large-scale projects to measure management practices and... View Details

08 Feb 2021
Book

How to Make the World Better, Not Perfect

one small way he could do his part, according to his new book Better, Not Perfect: A Realist’s Guide to Maximum Sustainable Goodness. In the book, Bazerman shares lessons from his own experiences and provides practical advice to help... View Details

Keywords: by Michael Blanding

Web

Capturing & Disseminating Video/Photography During Course Activities | About

faculty member. The practice of social media before and/or after class-related sessions is permissible so long as it: Respects the privacy and confidentiality of students, participants, staff, faculty, and class visitors. For example,... View Details

Web

ICIC - Institute For Strategy And Competitiveness

to capital providers Guide financial institutions to new investment opportunities and some of the world's fastest-growing companies Identify critical factors for economic growth in urban environments and inform public officials about the best View Details

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

the Practical Relevance of Research, forthcoming in Production and Operations Management. “This is my soapbox message to academics: be more relevant,” says Toffel, the Senator John Heinz Professor of Environmental Management and faculty... View Details

Keywords: by Carmen Nobel; Education

07 Sep 2021
Research & Ideas

Who Pays For Wildfire and Hurricane Damage? Everyone.

New Mexico homeowners might think their inland location buffers them from the financial toll of climate change, but they’re still paying for climate-related property damage occurring in coastal states. New research finds that homeowners in New Mexico and other states... View Details

Keywords: by Kristen Senz; Insurance

04 Jun 2001
What Do You Think?

What’s the Future of the Subscription Model?

"float" from advance payment for subscriptions. Companies abandon the subscription model at their risk. Take the case of Xerox, for example. Many would argue that the company began its slippery slide toward obscurity when it ended the View Details

Keywords: by James Heskett

January 2021 (Revised April 2022)
Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal

This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details

Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota

25 Jul 2016
Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

collective practice has led us to understand that the individual development has to take place in the context of a larger change process motivated by the senior team. Just calling HR to say we have a strategy, we want to be more safe, do... View Details

Keywords: by Roberta Holland; Education

April 2011 (Revised July 2014)
Case

Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication

By: Boris Groysberg and Michael Slind

Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally, adopted a highly innovative approach to communicating internally. This case, set in 2010, presents an overview of the new, more interactive model of employee... View Details

Keywords: Communication Strategy; Interpersonal Communication; Employee Relationship Management; Innovation and Management; Leading Change; Management Practices and Processes; Organizational Change and Adaptation; Organizational Culture; Corporate Strategy; India

24 Jun 2021
Blog Post

Celebrating the Past, Crafting the Future Part 2: The First HBS/HKS Class

meaning and connectedness that people get or don’t get from their employment.” What better jobs means in practice for Medoff and the team he leads at Arosa is a dedication to people. They have a culture of gratitude that shows up in... View Details

06 Feb 2013
What Do You Think?

Is ‘Conscious Capitalism’ an Antidote to Income Inequality?

organizations practice it, as evidenced by macroeconomic trends? Is the basic premise even correct, given evidence from Europe, where less inequality prevails alongside slow growth? What do you think? To Read More : Don Delves, The Pay... View Details

Keywords: by James Heskett

March 2022 (Revised May 2022)
Case

Winning Business at Russell Reynolds (A)

By: Ethan Bernstein and Cara Mazzucco

In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details