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  • All HBS Web  (10,088)
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  • 08 Apr 2015
  • What Do You Think?

Are Technology Companies Ripe for Disruption?

set of functionality that a user will find useful--and is willing to pay (for)." Others pointed out that the high tech community is experiencing disruption at a rapid pace. Commenting on the irony that the cloud is today's mainframe,... View Details
Keywords: by James Heskett; Computer; Technology
  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

techniques and menu items introduced, and practitioners learn from each other across the chain. Gawande conveys the impression that the biggest single obstacle to the adoption of these practices may be the practitioners themselves those unwilling to listen, adopt new... View Details
Keywords: by Jim Heskett; Health
  • 13 Sep 2012
  • Research & Ideas

Why Public Companies Underinvest in the Future

investments became productive. Unfortunately, communicating with public investors is often hard to do, none the least because public-firm managers are not allowed to talk to investors privately. And once information conveyed to investors... View Details
Keywords: by Maggie Starvish
  • 06 Jul 2010
  • Research & Ideas

Renewable Energy: Winds at Our Back?

When American energy entrepreneur Jim Gordon envisioned the first offshore wind farm lining the horizon a few miles off the coast of the eastern United States, he perhaps did not factor in blowback from almost every angle. Gordon's nearly 10-year battle to gain... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 05 Jul 2004
  • Research & Ideas

Radical Change, Entrepreneurial Opportunity

example. Early on, there was a lot of confusion about what a PDA was; some early PDAs looked like substitutes for PCs, others like communication devices. Palm was the first firm to define a PDA as a complement to a PC; Palm's connectivity... View Details
Keywords: by Michael J. Roberts; Technology
  • 28 Jun 2004
  • Research & Ideas

Microfinance: A Way Out for the Poor

International, was a pioneer in the evolution of microfinance. It began in 1961 as a sort of pre-Peace Corps program working on community development with the poor in Latin America. In the 1970s it experimented with and developed a... View Details
Keywords: by Martha Lagace
  • 25 Aug 2003
  • Research & Ideas

Studying Japan from the Inside

access to HBS cases. Q: How do you foresee the JRO contributing to the study and practice of management in the region? A: In the future I would like to organize academic conferences where we will contribute part of our intellectual capital to the local View Details
Keywords: by Cynthia Churchwell
  • 12 Oct 1999
  • Research & Ideas

Porter’s Perspective: Competing in the Global Economy

disadvantage; in fact, the opposite can be true. Finally, an independent national organization has grown out of my 1995 HBR article "The Competitive Advantage of the Inner City," which is included in this collection. I find that the only sustainable solution... View Details
Keywords: Re: Michael E. Porter
  • 08 Jul 2024
  • Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

do in recognizing and then communicating the user’s commands. Understanding the various levels can help managers focus on the big concepts without getting mired in minutiae. Technology systems consist of five key layers: assembly... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • May 2022
  • Supplement

Maestro Pizza (B): The Competition Awakens

By: Ramon Casadesus-Masanell and Fares Khrais
Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of... View Details
Keywords: Competitive Strategy; Competitive Advantage; Competition; Market Entry and Exit; Emerging Markets; Business Startups; Corporate Entrepreneurship; Product Positioning; Disruption; Disruptive Innovation; Advertising; Advertising Campaigns; Social Media; Forecasting and Prediction; Crisis Management; Growth and Development Strategy; Brands and Branding; Product Development; Production; Service Delivery; Business Growth and Maturation; Financial Statements; Cost Management; Analysis; Quality; Performance Consistency; Customer Satisfaction; Profit; Family Ownership; Food and Beverage Industry; Saudi Arabia; Middle East
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Casadesus-Masanell, Ramon, and Fares Khrais. "Maestro Pizza (B): The Competition Awakens." Harvard Business School Supplement 722-400, May 2022.
  • May–June 2019
  • Article

U-Shaped Conformity in Online Social Networks

By: Monic Sun, Michael Zhang and Feng Zhu
We explore how people balance their needs to belong and to be different from their friends by studying their choices of a virtual-house wall color on a leading Chinese social-networking site. The setting enables us to randomize both the popular color and the adoption... View Details
Keywords: Conformity; Normative Social Influence; Social Networks; Field Experiment; Social and Collaborative Networks; Behavior; Attitudes; Social Media
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Sun, Monic, Michael Zhang, and Feng Zhu. "U-Shaped Conformity in Online Social Networks." Marketing Science 38, no. 3 (May–June 2019): 461–480.
  • September 2013 (Revised June 2017)
  • Case

IBM and the Reinvention of High School (A): Proving the P-TECH Concept

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
IBM's Corporate Citizenship office created a social and organizational innovation in public education through a business-school partnership. IBM's Stanley Litow was the key architect in designing Pathways in Technology Early College High School, known as P-TECH. The... View Details
Keywords: Innovation; Partnerships; Leadership; Partners and Partnerships; Education; Business and Community Relations; Change; Innovation and Invention; Education Industry
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Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "IBM and the Reinvention of High School (A): Proving the P-TECH Concept." Harvard Business School Case 314-049, September 2013. (Revised June 2017.)
  • August 2009
  • Article

Mental Accounting and Small Windfalls: Evidence from an Online Grocer

By: John Beshears and Katherine L. Milkman
We study the effect of small windfalls on consumer spending decisions by comparing the purchases online grocery customers make when redeeming $10-off coupons with the purchases they make without coupons. Controlling for customer fixed effects and other variables, we... View Details
Keywords: Mental Accounting; Windfalls; Marginal Propensity To Consume; Coupons; Marketing Communications; Consumer Behavior; Accounting; Cognition and Thinking; Retail Industry
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Beshears, John, and Katherine L. Milkman. "Mental Accounting and Small Windfalls: Evidence from an Online Grocer." Journal of Economic Behavior & Organization 71, no. 2 (August 2009): 384–394.
  • 1997
  • Chapter

Winners and Losers--Industry Structure in the Converging World of Telecommunications, Computing, and Entertainment

By: D. J. Collis, P. W. Bane and S. P. Bradley
Keywords: Supply and Industry; Communication; Information Technology; Entertainment; Competition; Conflict and Resolution; Telecommunications Industry; Information Technology Industry; Entertainment and Recreation Industry
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Collis, D. J., P. W. Bane, and S. P. Bradley. "Winners and Losers--Industry Structure in the Converging World of Telecommunications, Computing, and Entertainment." In Competing in the Age of Digital Convergence, edited by D. B. Yoffie. Boston: Harvard Business School Press, 1997.
  • September 1998 (Revised September 2001)
  • Case

IBM's Reinventing Education (A)

By: Rosabeth M. Kanter
Describes IBM's national innovation strategy to transform K-12 public education through new solutions developed by IBM engineers and consultants using information technology. Examples are: data warehousing in Broward County, FL schools, tracking software for the... View Details
Keywords: Social Enterprise; Innovation Strategy; Information Technology; Education; Business and Community Relations; Information Technology Industry; Education Industry; San Jose; Philadelphia; Ohio; Florida
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Kanter, Rosabeth M. "IBM's Reinventing Education (A)." Harvard Business School Case 399-008, September 1998. (Revised September 2001.)
  • 21 Apr 2015
  • First Look

First Look: April 21

relationships with their competitors affect consumers' preferences. Through a series of experiments, we show that the competitive context in which a brand operates can affect consumers' purchase interest and purchase frequency. We show that brand positioning statements... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 31 Oct 2014
  • Op-Ed

Ebola’s Call To Arms About Disaster Preparedness

and biosecurity community has been banging the drum about for years: the US has massively underinvested in public health. As in so many other areas of the nation's infrastructure, the elements of our health care system have eroded, and we... View Details
Keywords: by Gautam Mukunda; Health
  • 09 Oct 2012
  • First Look

First Look: October 9

social and business goals, the company had articulated a stakeholder-centric model that benefited consumers through high-quality, fashionable, and affordable eyewear: the global community by donating, through sustainable channels, one... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2018
  • Research & Ideas

Celebrating 'The Men and Women of the Corporation' 40 Years Later

and business? Kanter: The three career steps that matter, for scholars and practitioners alike, are inclusion, influence, and impact. Inclusion by getting in the door, influence at the table, and the impact you have in your own life and in the View Details
Keywords: by Robin J. Ely
  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

firm-driven communication using the brand, my definition of advertising, still has a place for many, many companies. They should track consumer-to-consumer communication, i.e. word-of-mouth, but in some cases with word-of-mouth there’s... View Details
Keywords: by Brian Kenny; Advertising; Travel
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