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  • 18 Sep 2012
  • First Look

First Look: September 18

often diverting you from your original plans and desires. Sidetracked will help you identify and avoid these influences so the decisions you make do stick-and you finally reach your intended goals. In this book, I explore inconsistent decisions played out in a wide... View Details
Keywords: Sean Silverthorne
  • 18 Dec 2012
  • First Look

First Look: December 18

CEO, rising leader of a firm in transition, and manager of massive complexity-thanks to our incredibly networked and increasingly unpredictable world View Details
Keywords: Carmen Nobel
  • 25 Jan 2016
  • Research & Ideas

When Negotiating a Price, Never Bid with a Round Number

percent and 0.2 percent, respectively. Bids made at a greater precision generated returns 2 to 3 percentage points higher. Controlling for a variety of factors, it seemed that success depended simply on... View Details
Keywords: by Carmen Nobel
  • 16 Jan 2006
  • Research & Ideas

Adam Smith, Behavioral Economist?

opposite is true. For example, we trust managers to carry out the interests of shareholders: We can build contracts to align manager incentives with those View Details
Keywords: by Ann Cullen
  • April 2012
  • Article

How Many Direct Reports?

By: Gary L. Neilson and Julie Wulf
If senior executives are feeling ever more pressed for time, why would they add more to their plates? It might sound counterintuitive, but research by Booz & Company's Gary L. Neilson and me shows that over the past 20 years the CEO's average span of control, measured... View Details
Keywords: Leadership; Governance Controls; Managerial Roles; Adaptation; Personal Development and Career; Cooperation; Management Teams
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  • 12 Oct 2022
  • Blog Post

11 Stories from HBS PRIDE for National Coming Out Day

the circle of life and the little control I have over my parents’ happiness. In all these moments, I am proud of who I am. Rick Lacerda (he/him/his), Class View Details
  • 01 Mar 2024
  • News

Vital Signs

Image by Edmon De Haro Illustration by Edmon De Haro The signs of strain were there long before the pandemic: Health care workers had been managing under tremendous pressures while working long hours in... View Details
Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance
  • 28 Nov 2007
  • Research & Ideas

B2B Branding: Does it Work?

company websites worldwide to present a consistent face to stakeholders is the best way to get control of marketing communications that may have become too decentralized. Why should brand-building be... View Details
Keywords: by John Quelch; Consumer Products
  • 22 Sep 2008
  • Research & Ideas

The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies

reinforce human relations. Q: What influence do organizational structure, management hierarchy, and physical space have on an organization's internal communication network? A: Huge influences! Although every leader at some point in their... View Details
Keywords: by Sarah Jane Gilbert
  • January 2021
  • Supplement

What Went Wrong with Boeing’s 737 Max? (B)

By: William W. George and Amram Migdal
Following the March 10, 2019, crash of Ethiopian Airlines flight 302, en route to Nairobi, Kenya and the October 29, 2018, downing of Lion Air flight 610 as it took off from Jakarta, Indonesia, Boeing’s 737 Max jet, the model flown in both instances, was grounded by... View Details
Keywords: Ethics; Values and Beliefs; Governance; Corporate Accountability; Governance Controls; Governing Rules, Regulations, and Reforms; Leadership; Management; Business or Company Management; Crisis Management; Risk Management; Organizations; Organizational Culture; Problems and Challenges; Risk and Uncertainty; Safety; Failure; Transportation; Air Transportation; Aerospace Industry; Air Transportation Industry; North America; United States
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  • 11 Apr 2023
  • Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

companies. Portfolio managers and analysts have been using the Global Industry Classification Standard, or GICS—a taxonomy of 11 sectors, 25 industry groups, and additional subsets—to compare stocks since... View Details
Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail
  • January 2023 (Revised December 2023)
  • Case

OhmConnect: Energizing the Future

By: Jeffrey F. Rayport, Jennifer Fonstad and Nicole Tempest Keller
Founded in 2013, OhmConnect was a free consumer web app that alerted customers about peak hours of electricity demand, and paid them to lower their energy use at home during these periods. The company sold the aggregated reductions generated by thousands of households... View Details
Keywords: App Development; Renewable Energy; Electricity Usage; Regulations; VC; Technology; Customer Acquisition Cost (CAC); Scalability; Applications and Software; Growth and Development Strategy; Governing Rules, Regulations, and Reforms; Business Model; Venture Capital; Energy Industry; United States; California; Texas; Europe
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  • 01 Jun 2024
  • News

Again and Again

instruction, the room has fully synced up. Even when there are hundreds of people, somehow, magically, everyone starts clapping at precisely the same moments. Then, the people speed up. The claps get faster, the stomps get faster. I don’t... View Details
Keywords: Publishing Industries (except Internet); Information
  • 09 Feb 2009
  • Research & Ideas

Uncompromising Leadership in Tough Times

Commitment, High Performance: How to Build a Resilient Organization for Sustained Advantage describes organizations that, Beer says, "are diametrically opposite to the firms we saw fail on Wall Street. The book's perspective also leads to answers to the question... View Details
Keywords: by Martha Lagace
  • 13 Mar 2023
  • Op-Ed

How Leaders Should Leave

and in the industry about your reasons for leaving. You want to control the narrative around your departure and avoid any hint of acrimony. You will also need to agree on a date View Details
Keywords: by John Quelch
  • May 2022 (Revised June 2024)
  • Case

LOOP: Driving Change in Auto Insurance Pricing

By: Elie Ofek and Alicia Dadlani
John Henry and Carey Anne Nadeau, co-founders and co-CEOs of LOOP, an insurtech startup based in Austin, Texas, were on a mission to modernize the archaic $250 billion automobile insurance market. They sought to create equitably priced insurance by eliminating pricing... View Details
Keywords: AI and Machine Learning; Technological Innovation; Equality and Inequality; Prejudice and Bias; Growth and Development Strategy; Customer Relationship Management; Price; Insurance Industry; Financial Services Industry
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  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

do not inspire. Leaders who have proven that they will listen by going through this (sometimes very unnerving) process earn their people’s trust and commitment which, in turn, boosts company performance. Key to the success and survival of... View Details
Keywords: by Michael Beer
  • Web

Hamilton Hall | About

residential facility. As renovated, Hamilton has 72 rooms with private baths, 6 full-service kitchens, well-appointed conference rooms, and a large lounge. During the project, 97 percent of construction waste was reused or recycled, and... View Details
  • 27 Oct 2008
  • Lessons from the Classroom

Achieving Excellence in Nonprofits

and executive management team is alike; every unhappy board and executive management team is unhappy in its own special way. In high-performing SMDOs, the board and executive View Details
Keywords: by Sean Silverthorne
  • 2012
  • Chapter

Integrated Reporting Requires Integrated Assurance

By: Robert G. Eccles, Michael P. Krzus and Liv A. Watson
In the wake of the recent financial crisis, increasing the effectiveness of auditing has weighed heavily on the minds of those responsible for governance. When a business is profitable and paying healthy dividends to its stockholders, fraudulent activities and... View Details
Keywords: Risk Management; Crime and Corruption; Integrated Corporate Reporting; Governance Compliance; Organizational Culture; Management Systems; Laws and Statutes; Information Management; Accounting Audits; Financial Crisis
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